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Fayetteville Public Library selects Polaris

Press Release: Polaris Library Systems [August 26, 2003]

Copyright (c) 2003 Polaris Library Systems

Abstract: GIS Information Systems announced that the Fayetteville Public Library (AR) has selected the Polaris integrated library system as its new automation system. Fayetteville will migrate to Polaris from a shared Innovative Interfaces system.

SYRACUSE, New York, August 26, 2003 GIS Information Systems announced today that the Fayetteville Public Library (AR) has selected the Polaris integrated library system as its new automation system. Fayetteville will migrate to Polaris from a shared Innovative Interfaces system.

Located in the northwest corner of Arkansas, the Fayetteville Public Library has undergone a transformation over the past five years. As a result of an intensive community effort and strategic planning process, from 1997 to 2002 the library increased circulation 114%, grew its collection by 44%, realized a 95% increase in program attendance and a 101% increase in the number of library cardholders. This increase in community support will culminate in the opening of a new 88,000 square foot, $23.3 million main library in September 2004. In recognition of the indomitable spirit of the Fayetteville staff and the dedication and creativity with which they approach library service to their community of 58,047, the Fayetteville Public Library was one of five 2003 Library of the Year Special Mention libraries recognized by the Library Journal panel of judges.

“Our library is experiencing phenomenal growth, which challenges us to operate as efficiently as possible so we can channel resources into serving customers directly,” said Louise Schaper, Fayetteville Public Library executive director. “Polaris is easy to learn, administer and customize and supports our streamlining efforts with its relational database capabilities and the ability to move easily between subsystem functions without logging in and out of modules.

“Beyond functionality, however, we were impressed with the responsiveness of the GIS staff and the high marks the company received for customer service, both in industry surveys and from Polaris customers,” Schaper continued. “The fact that GIS was willing to give us in-house access to evaluate Polaris in a hands-on environment shows how easy the system is to use and how confident GIS staff are in its performance. From all we’ve learned, we are assured this is a flexible organization that really listens to its customers.”

The Fayetteville Public Library has a collection of 164,000 items. The library projects its circulation for 2003 will be 650,000, an increase of 14% over 2002 figures. "We are an innovative library and look for innovation in our partners," said Schaper. "We believe Polaris ‘broke the mold’ for what a library automation system should be. Since the basic Polaris product includes all core functionality for PAC, circulation, cataloging, acquisitions, serials control and system administration, we felt we were getting the most features and functionality for the price. With Polaris we have a system that is going to help us deliver more to our customers…and our staff just love it!"

Harnessing the power of technology was a critical issue for Fayetteville in its selection of a new automation system. The new library is a “green building” and the first project in Arkansas to be registered for U.S. Green Building Council LEED (Leadership in Energy and Environmental Design) certification. The new library will use a Tech Logic automated sorting system, which interfaces seamlessly with Polaris. Polaris will support 125 computer workstations planned for public use throughout the building.

"We are very pleased that the Fayetteville Public Library selected GIS to be their technology partner as they move into the next exciting stage of library service," said Bill Schickling, GIS president and CEO." With its federated search capabilities and use of Z39.50 throughout every subsystem, Polaris is designed to allow libraries like Fayetteville to achieve their vision of using technology to its fullest to enhance customer service and improve staff productivity. It’s the vision of our customers that continues to feed the growth and development of the Polaris system, making it the most flexible and powerful system in the library market today."

About GIS Information Systems

Headquartered in Syracuse, New York, GIS is a Microsoft Certified Solutions Provider and the developer of the Polaris integrated library system. From its beginnings as a division of Gaylord Bros., the company has for more than twenty-five years served libraries with innovative technology, from its first circulation system in the mid-1970’s through its third-generation Polaris system. Ranked number 1 by users for the quality of customer support they receive*, Polaris facilitates all aspects of library operations by providing innovative workflow solutions packaged in a familiar Windows interface. The Polaris staff client offers a complete solution for acquisitions, collection management, cataloging, circulation, interlibrary loan and serials control. The Polaris

PowerPAC extends this innovation to the end-user by providing a fully customizable library portal to the library’s catalog and other library resources, including enhanced bibliographic data such as book images, tables of contents, and reviews. With embedded metasearch capabilities, patrons can search the library's catalog, the web, other library catalogs and Z39.50 databases at one time using one common interface. Today more than 300 libraries use Polaris every day to serve the information needs of their communities.

In addition to its library automation systems, GIS Information Systems, Inc. offers workflow analysis, retrospective conversion, database enhancement and network security services to libraries of all types. Thirty percent of GIS staff is composed of professional librarians. More information is available via telephone 800-272-3414 and at

View Citation
Publication Year:2003
Type of Material:Press Release
Language English
Issue:August 26, 2003
Publisher:Polaris Library Systems
Company: GIS Information Systems
Polaris Library Systems
Products: Polaris
Libraries: Fayetteville Public Library
Subject: System announcements -- selection
Record Number:10518
Last Update:2012-12-29 14:06:47
Date Created:0000-00-00 00:00:00