|Other Information||The purpose of this Request for Proposal (RFP) is to identify and select a vendor with a proven track record in the implementation, support, and hosting of an integrated library system to manage library records. The
selected vendor must be capable of providing all services, including ongoing hosting, implementation, training, migration of existing data, ongoing maintenance and upgrades, integration of new technologies in multiple formats, invoicing, online payment options for collecting fines and fees, reports, and confidentiality of patron records. The City desires a single vendor for all services identified
in the RFP.
The City is seeking a vendor that will take full responsibility for all aspects of the Library’s Integrated Library System. The scope of services should include all software, software licenses, hardware, and services required to support the implementation, hosting, technical support and upgrades, training, documentation, and integration with the City’s Financial system (Tyler Incode) for collecting fines and fees. There may be an option for the City to continue to maintain the hardware for the ILS system.|