ByWater Solutions, America's forefront provider of Open Source library technology support, is happy to announce the promotion of Brian Pichman to Head of Partner Success and Outreach. In only a little over a year at ByWater Solutions, Brian has made positive impacts on our Support and Systems Department will now be working within the Sales and Outreach Department.
Nathan Curulla, CRO at ByWater Solutions, recently commented:
We could not be happier to have Brian in his new role as Head of Partner Success at ByWater Solutions! Brian is a master communicator and has the skills needed to evaluate partner frustrations, develop a plan for addressing those issues, and clearly communicate with all parties involved until a resolution is reached. This proactive support role will be a huge benefit both for the team here at ByWater as well as for our Partner libraries. Congratulations Brian!"
Brian Pichman, a forward-thinking technologist and champion for progress, breathes new life into libraries and educational institutions through his groundbreaking work across his careers. By seamlessly integrating state-of-the-art technology, fostering dynamic collaboration, and nurturing a culture of innovation, Brian masterfully transforms organizations into vibrant centers of creativity, knowledge-sharing, and community engagement that inspire lifelong learning. His unwavering commitment to reimagining the role of libraries and educational institutions in the modern world has a profound impact on communities, reshaping the way organizations operate and cementing his legacy as a transformative force for change in the world of education.
About ByWater Solutions
ByWater Solutions is a full service, high-quality Open Source support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their systems than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in the first-rate implementation and support services with library systems of all sizes for the Koha ILS, Aspen Discovery, Folio LSP, Coral ERM, and Libki PC Management.
Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions not only lowers the cost of implementation and maintenance of OSS but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit https://bywatersolutions.com.