Unique Management Services is proud to announce the launch of MessageBee for Strathcona County Library in Alberta. The Strathcona County Library and Unique Management Services have maintained a strong partnership over the last decade, working together to safeguard patron access via Material Recovery efforts. The new MessageBee service underscores the library's commitment to patron access and equity.

MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies with patron-focused communication.

Key features of MessageBee include:

• Set-and-forget messages: Once setup initially, notifications are sent automatically and Unique monitors for deliverability and technical issues.
• Multiple language support: Send voice messages in either Spanish or English, whatever the patron indicates on their ILS profile.
• Superior Deliverability: Unique is on the cutting edge of patron notifications, and our notifications offer an upgrade on deliverability vs ILS-generated notifications.

About MessageBee

MessageBee has three different ways to communicate with your patron base. SMS alerts get in front of more of your patrons with simple and understandable messaging. Email takes boring and confusing ILS-generated email notifications and turns it into a patron engagement tool with a simple drag-and-drop design. Phone notifications cater to your patrons that prefer the personal touch of a recorded or voice-to-text phone messages.

About Unique Management Services

Unique Management is a Jeffersonville, Indiana library service company, that offers a full suite of library communication options for patrons including the Gentle Nudge Material Recovery process, MessageBee patron engagement platform, and Virtual Patron Service. With nearly 30 years of experience in the industry and 1,600 client libraries, Unique strives to build long-lasting relationships with our partners to better serve their patrons.