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Press Release: Unique Management Services [November 26, 2024]

Equinox partners with Unique Management Services to launch MessageBee SMS for the Pennsylvania Integrated Library System

Equinox
Unique Management Services
SPARK/PaILS
SPARK/PaILS

Atlanta, GA -- November 26, 2024. Equinox Open Library Initiative, a trusted leader in open source technology development and support for libraries, is pleased to announce that the Pennsylvania Integrated Library System (PaILS) is live on MessageBee SMS services through a partnership with Unique Management Services.

PaILS was founded in June 2011 as a non-profit organization to provide an open source integrated library system for Pennsylvania libraries. It oversees SPARK, the Evergreen ILS managed by PaILS on behalf of its member libraries across Pennsylvania. Equinox and PaILS have worked together to support SPARK since 2013.

"MessageBee has allowed us to considerably improve the deliverability and quality of the text messages sent to SPARK library users," said Katie Greenleaf Martin, Executive Director at PaILS. "Because we partnered with Equinox, we were able to implement the service rapidly and with no disruption to our member libraries."

Unique Management Services' MessageBee helps libraries connect with patrons via email, SMS, and phone. MessageBee's design streamlines communication workflows for libraries and maintains the library's brand. More information about MessageBee is available at: https://uniquelibrary.com/messagebee/.

"Our partnership with Unique Management Services in offering MessageBee SMS has been a highly sought out addition by libraries," said Rogan Hamby, Data and Project Manager at Equinox. "It meets a core need in connecting libraries and patrons. We are excited to welcome PaILS as the latest consortium we support providing this service to its members."

About Equinox Open Library Initiative

Equinox Open Library Initiative is a 501(c)(3) nonprofit organization and is the successor to Equinox Software, Inc. Equinox's mission as a nonprofit is to promote and support a thriving ecosystem for open source library communities in order to provide libraries worldwide with innovative open source solutions. Equinox is devoted to reducing barriers to library technology and services, expanding library access to open source software, and providing high quality technology, consulting, and support services. To learn more, please visit https://www.equinoxOLI.org.

About Unique Management Services

Unique Management Services has specialized in helping libraries with a wide array of communication processes since 1996. From incoming customer service to outgoing email, voice, and text messaging, Unique Management Services delivers millions of communications each month for libraries across the globe. For more information, please visit https://www.uniquelibrary.com.


Summary: Equinox Open Library Initiative, a trusted leader in open source technology development and support for libraries, announced that the Pennsylvania Integrated Library System is live on MessageBee SMS services through a partnership with Unique Management Services.
Publication Year:2024
Type of Material:Press Release
LanguageEnglish
Date Issued:November 26, 2024
Publisher:Unique Management Services
Company: Equinox
Libraries: Pennsylvania Integrated Library System
Permalink: https://librarytechnology.org/pr/30799/equinox-partners-with-unique-management-services-to-launch-messagebee-sms-for-the-pennsylvania-integrated-library-system

DocumentID: 30799 views: 369 Created: 2024-11-26 09:30:00 Last Modified: 2024-12-14 13:51:52.