Unique Library is proud to announce the addition of MessageBee for Wheaton Public Library this week. Patrons will receive notifications from the library via email and SMS notifications, creating a new channel for their patrons. Unique and Wheaton Public Library have collaborated for over four years already, with Wheaton investing in Material Recovery and Data Services since 2020 and March of this year, respectively.

MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies with patron-focused communication.

Key features of MessageBee include:

• Simple design interface: The drag-and-drop email editor makes it easy for anyone to become a marketing expert.
• Multiple language support: Send emails and text messages in either Spanish or English, whatever the patron indicates on their ILS profile.
• Superior Deliverability: Unique is on the cutting edge of patron notifications, and our notifications offer an upgrade on deliverability vs ILS-generated notifications.

About MessageBee

MessageBee has three different ways to communicate with your patron base. SMS alerts get in front of more of your patrons with simple and understandable messaging. Email takes boring and confusing ILS-

generated email notifications and turns it into a patron engagement tool with a simple drag-and-drop design. Phone notifications cater to your patrons that prefer the personal touch of a recorded or voice-to-text phone messages.

About Unique Management Services

Unique Management is a Jeffersonville, Indiana library service company, that offers a full suite of library communication options for patrons including the Gentle Nudge Material Recovery process, MessageBee patron engagement platform, and Virtual Patron Service. With nearly 30 years of experience in the industry and 1,600 client libraries, Unique strives to build long-lasting relationships with our partners to better serve their patrons.