Unique Management Services is pleased to confirm its attendance as an exhibitor and sponsor at the Library Journal Directors' Summit this November.

The event brings together directors of public libraries for two days of programming and breakout sessions to identify themes that libraries are prioritizing in 2024. This high-level event with some of the brightest minds in the public library space has become a forum for exchanging ideas and best practices.

"The Directors' Summit always sparks great conversations about libraries' needs and how to best serve their patrons," said Unique President Rob Klaus. "The topics and themes we talk about here help guide our efforts at Unique to best serve both libraries and patrons. It's an event I look forward to every year."

As a leading patron communication services company, Unique values the opportunity to be present and engage in discussions about the issues libraries are facing. From helping libraries with virtual customer service, to text, email, and voice communications, Unique has been a partner with libraries of all sizes for over three decades.

Highlights of Unique Services:

• Patron Services – Unique handles the library's phone and chat traffic so that staff can focus on patrons and tasks within the library.
• MessageBee- The complete patron communication tool, combining email, SMS/text, phone notifications and marketing outreach in one simple-to-use tool.
• Gentle Nudge Material Recovery- A proven process to unblock patrons and return them to active users of the library, while getting library materials back to the shelves for others to use.

About Unique Management Services

Unique Management is a Jeffersonville, Indiana library service company, that offers a full suite of library communication options for patrons including the Gentle Nudge Material Recovery process, MessageBee patron engagement platform, and Virtual Patron Service. With over 30 years of experience in the industry and 1,600 client libraries, Unique strives to build long-lasting relationships with our partners to better serve their patrons.