Unique Library is proud to announce the start of MessageBee SMS for North Country Library System (NCLS) this week. The library system is a new client of Unique, and joins a growing number of libraries that are using MessageBee to maximize their SMS notification delivery.

The North Country Library System is a support organization that delivers services to the 65 public libraries located in Jefferson, Lewis, Oswego, and St. Lawrence counties in upstate New York.

MessageBee is a versatile and powerful messaging tool designed to streamline library communication. Its user-friendly SMS notifications made it the ideal choice for a system the size of NCLS, and its seamless integration with Polaris, the library's ILS, further solidifies MessageBee as a critical component of NCLS's communication strategy.

Key features of MessageBee include:

• SaaS Email and SMS service: Our SMS and email notifications require no library-based equipment. We handle the back end, so libraries can focus on their patrons.
• Superior Deliverability: Unique is on the cutting edge of SMS-based notifications. Our 10-DLC compliant notifications are an upgrade on traditional email-to-SMS in deliverability and clarity.
• 2-way SMS Conversation: Our next-generation platform allows patrons to reply to their SMS alerts and communicate with a library staff member, opening up a new channel for patrons.

About MessageBee

MessageBee has three different ways to communicate with your patron base. SMS alerts get in front of more of your patrons with simple and understandable messaging. Email takes boring and confusing ILS-generated email notifications and turns it into a patron engagement tool with a simple drag-and-drop design. Phone notifications cater to your patrons that prefer the personal touch of a recorded or voice-to-text phone messages.