Unique Library is proud to announce the addition of MessageBee email and SMS notifications for The Lane Libraries this week. In addition to eye-catching email notices, patrons will receive notifications from the library via SMS notifications, creating a new channel for their patrons.

TLL in southern Ohio is the latest system to join Unique, serving over 120,000 members in the Cincinnati area across three communities. The system joins Cincinnati and Hamilton County Public library, Kenton County, Clermont County Public Library, and Campbell County Public Library as Unique clients in the Cincinnati metro area.

MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies. Easily understandable SMS notifications made MessageBee a great choice for TLL.

Key features of MessageBee include:

• SaaS Email and SMS service: Our SMS and email notifications require no library-based equipment. We handle the back end, so libraries can focus on their patrons.
• Easy-to-use: the self-service email designer puts control in the hands of the library, and the drag and drop ease makes designing eye-catching emails a simple task.
• Superior Deliverability: Unique is on the cutting edge of SMS-based notifications. Our 10-DLC compliant notifications are an upgrade on traditional email-to-SMS in deliverability and clarity.

About MessageBee

MessageBee has three different ways to communicate with your patron base. SMS alerts get in front of more of your patrons with simple and understandable messaging. Email takes boring and confusing ILS-

generated email notifications and turns it into a patron engagement tool with a simple drag-and-drop design. Phone notifications cater to your patrons that prefer the personal touch of a recorded or voice-to-text phone messages.

About Unique Management Services

Unique Management is a Jeffersonville, Indiana library service company, that offers a full suite of library communication options for patrons including the Gentle Nudge Material Recovery process, MessageBee patron engagement platform, and Virtual Patron Service. With nearly 30 years of experience in the industry and 1,600 client libraries, Unique strives to build long-lasting relationships with our partners to better serve their patrons.