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Press Release: Unique Management Services [December 18, 2023]

Yavapai County Free Library District (AZ) partners with Unique Management to boost patron experience.

Unique Library is proud to announce that Yavapai County Free Library District has expanded their relationship to include material recovery. The service will work to reduce the amount of outstanding overdue materials, while courteously reminding patrons of their commitment to their library.

Historically operating with an internal process, YCFLD determined that partnering with Unique Management and their Material Recovery service would enable them to safeguard their valuable assets. The fine free policy of YCFLD works well with the material recovery process to keep materials available to patrons.

Unique's Gentle Nudge Material Recovery process works by reminding patrons of their commitment to the library and is proven to keep more materials in circulation. It represents an investment by the library in their materials, and commitment to their patrons to keeping materials available to the entire patron base.

About Gentle Nudge Material Recovery

We partner exclusively with libraries to effectively recover materials while preserving patron goodwill. With almost 30 years of experience, we understand the needs and concerns of libraries. Our process has saved libraries thousands of labor hours with automation while remaining budget-friendly, thanks to the fiscal value of asset recovery.

About Unique Management Services

Unique Management is a Jeffersonville, Indiana library service company, that offers a full suite of library communication options for patrons including the Gentle Nudge Material Recovery process, MessageBee patron engagement platform, and Virtual Patron Service. With nearly 30 years of experience in the industry and 1,600 client libraries, Unique strives to build long-lasting relationships with our partners to better serve their patrons.


Summary: Unique Library announced that Yavapai County Free Library District has expanded their relationship to include material recovery. The service will work to reduce the amount of outstanding overdue materials, while courteously reminding patrons of their commitment to their library.
Publication Year:2023
Type of Material:Press Release
LanguageEnglish
Date Issued:December 18, 2023
Publisher:Unique Management Services
Company: Unique Management Services
Libraries: Yavapai County Free Library District
Permalink: https://librarytechnology.org/pr/29589/yavapai-county-free-library-district-az-partners-with-unique-management-to-boost-patron-experience-

DocumentID: 29589 views: 907 Created: 2023-12-18 13:16:26 Last Modified: 2025-02-15 10:38:39.