Unique Library is happy to confirm its attendance as an exhibitor and silver sponsor at the Library Journal Directors' Summit this November.

The event brings together directors of public libraries for two days of programming and breakout sessions for themes that libraries are confronting in 2023. The high-level event has some of the brightest minds in the public library space and has become a forum for exchanging ideas and best practices.

Unique values the opportunity to be present and engage in discussions about the issues libraries are facing, services such as the new Tech Protect Material recovery have arisen out of conversations held at the Summit. Patron Services from Unique has been a popular service among library directors in 2023 as they look to relieve staff workload and improve the patron experience.

Patron Services from Unique include

• Unique Phone – Unique handles the library's phone traffic so that staff can focus on patrons and tasks within the library.
• Unique Chat – An innovative and contemporary feature that enables patrons to contact the library how they want to. Unique staffed chat can handle almost any inquiry or transaction with no library involvement.

About Unique Management Services

Unique Management is a Jeffersonville, Indiana library service company, that offers a full suite of library communication options for patrons including the Gentle Nudge Material Recovery process, MessageBee patron engagement platform, and Virtual Patron Service. With nearly 30 years of experience in the industry and 1,600 client libraries, Unique strives to build long-lasting relationships with our partners to better serve their patrons.