Unique Library is proud to announce the launch of MessageBee for Elkhart Public Library in Indiana. The library has been a customer of Unique since 1999, adding MessageBee on top of their longstanding Gentle Nudge subscription.

MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies. Easily understandable SMS notifications and clear voicemails made MessageBee a great choice for Elkhart Public Library. MessageBee also integrated well with Polaris, the library's ILS.

Key features of MessageBee include:

• SaaS Phone and SMS service: Our SMS and Phone notifications require no library-based equipment. We handle the back end, so libraries can focus on their patrons.
• Superior Deliverability: Unique is on the cutting edge of SMS-based notifications. Our 10-DLC compliant notifications are an upgrade on traditional email-to-SMS in deliverability and clarity.
• Phone notifications: Either voice recordings or automatically generated messages offer clear voicemail messages.

About MessageBee

MessageBee has three different ways to communicate with your patron base. SMS alerts get in front of more of your patrons with simple and understandable messaging. Email takes boring and confusing ILS-generated email notifications and turns it into a patron engagement tool with a simple drag-and-drop design. Phone notifications cater to your patrons that prefer the personal touch of a recorded or voice-to-text phone messages.

About Unique Management Services

Unique Management is a Jeffersonville, Indiana library service company, that offers a full suite of library communication options for patrons including the Gentle Nudge Material Recovery process, MessageBee patron engagement platform, and Virtual Patron Service. With nearly 30 years of experience in the industry and 1,600 client libraries, Unique strives to build long-lasting relationships with our partners to better serve their patrons.