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Press Release: Unique Management Services [May 31, 2023]

Unique integrates MessageBee with first TLC Library.Solution client library

Unique Management Services announced the live launch of MessageBee for Ardmore Public Library, a small rural public library utilizing the Library.Solution ILS from TLC. The partnership will see Unique send automated phone notifications on behalf of the southern Oklahoma library.

The integration with the TLC product was the culmination of a joint effort between Unique and TLC to make the ultimate library communication tool available to all libraries, large and small. MessageBee will support SMS and voice notifications with the Library.Solution ILS.

"Small and rural libraries can sometimes be overlooked when it comes to technology in our industry," said Unique Library President Rob Klaus. "We took on the challenge of integrating our MessageBee technology for TLC's Library.Solution, because we are committed to making our industry-leading communication tools available to every library, no matter their size or ILS."

MessageBee is a powerful and customizable patron communication tool that offers voice and text-message (SMS) features to Library.Solution customers, making it an essential asset for libraries looking to enhance their patron notice and communication strategies. MessageBee can now be seamlessly integrated with the majority of ILSes, with Library.Solution being only the most recent.

About MessageBee

MessageBee has three different ways to communicate with your patron base. SMS text alerts get in front of more patrons with simple and understandable messaging. Email takes boring and confusing default system-generated email notifications and turns it into a patron engagement tool with a simple drag-and-drop design. Phone notifications cater to patrons that prefer the personal touch of a recorded or voice-to-text phone messages.

About Unique Management Services

Unique Management is a Jeffersonville, Indiana library service company, that offers a full suite of library communication options for patrons including the Gentle Nudge Material Recovery process, MessageBee patron engagement platform, and Virtual Patron Service. With nearly 30 years of experience in the industry and 1,600 client libraries, Unique strives to build long-lasting relationships with our partners to better serve their patrons.


Summary: Unique Management Services announced the live launch of MessageBee for Ardmore Public Library, a small rural public library utilizing the Library.Solution ILS from TLC. The partnership will see Unique send automated phone notifications on behalf of the southern Oklahoma library. The integration with the TLC product was the culmination of a joint effort between Unique and TLC to make the ultimate library communication tool available to all libraries, large and small. MessageBee will support SMS and voice notifications with the Library.Solution ILS.
Publication Year:2023
Type of Material:Press Release
LanguageEnglish
Date Issued:May 31, 2023
Publisher:Unique Management Services
Company: Unique Management Services
Products: MessageBee
Libraries: Ardmore Public Library
Permalink: https://librarytechnology.org/pr/28859/unique-integrates-messagebee-with-first-tlc-library-solution-client-library

DocumentID: 28859 views: 881 Created: 2023-05-31 11:21:22 Last Modified: 2025-07-04 06:18:48.