Dublin, OH - November 23, 2022 - Patron Point announced today that Madison County Public Library in Richmond, Kentucky, has selected its patron engagement platform to support its mission to expand minds, empower people and enrich the community.
Madison County Public Library serves a population of over 84,000 residents, with a collection containing over 103,000 print and electronic materials, circulating a total of more than 519,000 items per year. In late 2019, the newly renovated Richmond location opened its doors. The almost 20,000 square foot, three-story addition to the existing building features community meeting spaces, staff offices, a Friend's Book Sale room, Digital Lab and Makerspace, quiet study rooms, a sunroom, teen space, Kentucky Room, expanded service points, and stack spaces.
The Library offers patrons a multitude of services including free GED classes, storytimes, craft sessions, performances, and concerts, as well as a genealogy database and a digital lab complete with a 3D printer.
About Patron Point
Patron Point is a fully-featured marketing automation platform that helps hundreds of libraries around the world drive their digital marketing and attract, onboard, inform, engage and retain library customers through targeted marketing and automated engagement.
It is the first of its kind patron engagement platform built specifically for public libraries harnessing data from a wide range of library systems including the ILS, ebook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library.
With Patron Point, libraries more fully engage their patron audience across multiple channels including email, website forms and pop ups, web widgets and social media tracking and SMS. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs.
Libraries interested in learning more about Patron Point can visit the company's website and request a short online demo.