Dublin, OH -- September 23, 2022. Patron Point announced today that Grace A. Dow Memorial Library in Midland, Michigan, has selected its patron engagement platform to support its vision to be the most dynamic, accessible, and relevant learning environment in the community
Grace A. Dow Memorial Library serves over 76,000 residents within Midland and of the contracting Midland County townships: Edenville, Greendale, Homer, Hope, Ingersoll, Jerome, Larkin, Lee, Lincoln, Midland, Mills, and Mt. Haley. With a collection containing over 200,000 print and electronic volumes, the library circulates more than 800,000 items per year. The library states that its mission is to inspire lifelong learning by connecting people and resources.
Grace A. Dow Memorial Library offers patrons a variety of events, including storytimes, crafting classes, and book clubs. The library also offers a curbside pickup service, homework assistance, an extensive research base, reservable meeting rooms, and a "Library of Things," which includes board games, DVD binge boxes, puzzles, educational kits, and yard games.
About Patron Point
Patron Point is a fully-featured marketing automation platform that helps hundreds of libraries around the world drive their digital marketing and attract, onboard, inform, engage and retain library customers through targeted marketing and automated engagement.
It is the first of its kind patron engagement platform built specifically for public libraries harnessing data from a wide range of library systems including the ILS, ebook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library.
With Patron Point, libraries more fully engage their patron audience across multiple channels including email, website forms and pop ups, web widgets and social media tracking and SMS. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs.
Libraries interested in learning more about Patron Point can visit the company's website and request a short online demo.