Dublin, OH - August 19, 2022. Patron Point announced today that Waukegan Public Library in Waukegan, Illinois, has implemented our patron engagement platform to support its mission to provide the path to empower and support learning and discovery.
Waukegan Public Library serves a population of over 89,000 residents, with a collection containing over 192,000 print and electronic materials. They circulate more than 150,000 items per year and focus heavily on connecting with their patrons.
The library's vision is to create a community that is always learning and discovering. To foster this kind of environment, the library is committed to maintaining active community engagement to ensure that our classes, programming, collection, library services, and exhibits are continuously reevaluated to ensure that it is relevant to the community's literacy, learning, and discovery needs. Additionally, the library will work to help patrons recognize the ways in which literacy is essential to their lives, as well as to broaden horizons and provide unique, enriching experiences.
The library's collection features a wide variety of educational and entertainment materials in different formats for all ages, from infants to teens and young adults to seniors. On the Library's website, cardholders can access eBooks, eAudiobooks, and other online resources. At the physical library, visitors can find traditional print books and magazines, as well as collections of graphic novels and manga, music, video games, movies, and much more.
About Patron Point
Patron Point is a fully-featured marketing automation platform that helps hundreds of libraries around the world drive their digital marketing and attract, onboard, inform, engage and retain library customers through targeted marketing and automated engagement.
It is the first of its kind patron engagement platform built specifically for public libraries harnessing data from a wide range of library systems including the ILS, ebook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library.
With Patron Point, libraries more fully engage their patron audience across multiple channels including email, website forms and pop ups, web widgets and social media tracking and SMS. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs.
Libraries interested in learning more about Patron Point can visit the company's website and request a short online demo.