Dublin, OH -- August 1, 2022. Patron Point today announced a technical partnership with ESS that brings together the power of our world-leading library marketing automation capabilities and the data stored in ESS Library Management Cloud platforms.
Ian Downie, Vice President, Growth at Patron Point commented,
"We are excited to expand our reach into the UK public library market through our partnership with ESS. Now ESS libraries can benefit from the integration and harness Patron Point's Proven Programs to engage their communities, getting the right message to the right people at the right time."
Anthony Whitford, Chief Technology Officer, LMC at ESS commented,
"A key consideration when future-proofing a library service is the freedom to select best of breed functionality as part of a seamlessly integrated library management platform. Our new partnership with Patron Point will help our customers apply expert marketing activities using their library data to drive tangible service improvements and better, more personalised and actionable, engagement with their library users."
About ESS
Our library management software and services trace their history back to the 1960s and the pioneering BCLMP and Talis Alto. Today, as Library Management Cloud, with over 50 years' partnership with our public and academic library customers, the platform continues to serve the needs of librarians and their patrons through ever changing times.
More information can be found on our website
About Patron Point
Patron Point is a fully-featured marketing automation platform that helps hundreds of libraries around the world drive their digital marketing and attract, onboard, inform, engage and retain library customers through targeted marketing and automated engagement.
It is the first of its kind patron engagement platform built specifically for public libraries harnessing data from a wide range of library systems including the ILS, ebook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library.
With Patron Point, libraries more fully engage their patron audience across multiple channels including email, website forms and pop ups, web widgets and social media tracking and SMS. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs.
Libraries interested in learning more about Patron Point can visit the company's website and request a short online demo.