Dublin, OH -- May 27, 2022. Patron Point announced today that Naperville Public Library in Naperville, Illinois, has selected its patron engagement platform to support its mission to inform, inspire and imagine and to further one of its strategic plan goals to convey the library's value.
Named a 2021 5-Star library by Library Journal, Naperville Public Library serves a population of more than 140,000 residents through three full-service library locations. The library circulates over 3.2 million items per year and offers more than 2500 programs for all ages.
Naperville continues to innovate, adding their NPL for All app, to help customers with differing needs to use library services; launching a new board game collection in fall 2021; and also partnering with the City of Naperville and the Naperville Park District to debut the new 95th Street Community Plaza outdoor space.
About Patron Point
Patron Point is a fully-featured marketing automation platform that helps hundreds of libraries around the world drive their digital marketing and attract, onboard, inform, engage and retain library customers through targeted marketing and automated engagement.
It is the first of its kind patron engagement platform built specifically for public libraries harnessing data from a wide range of library systems including the ILS, ebook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library.
With Patron Point, libraries more fully engage their patron audience across multiple channels including email, website forms and pop ups, web widgets and social media tracking and SMS. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs.
Libraries interested in learning more about Patron Point can visit the company's website and request a short online demo.