Dublin, OH - January 6, 2022. In a market first, Patron Point announced today that Spokane Public Library has launched the company's integration with FOLIO, an open-source library services platform. Since 2019, Spokane Public Library, a John Cotton Dana Library Public Relations Awardwinner, has been using Patron Point as part of their continued commitment to creative and purposeful marketing and patron engagement programs.
Andrew Chanse, Executive Director of Spokane Public Library said, "From the start, we have been supportive of FOLIO's mission to bring a modern, open source ILS to public libraries. At the same time, we didn't want to lose Patron Point's ability to deliver state-of-the-art patron notices and real-time marketing programs. So, it was a key goal to make sure the FOLIO-Patron Point infrastructure was operational from day one."
Patron Point's experience in working with a variety of integrated library systems which now includes FOLIO meant that Spokane Public Library could continue to seamlessly drive their digital marketing and community engagement. "Working with Patron Point, we were able to not only launch, but bring additional marketing functionality to an already robust product," Chanse said.
Ian Downie, Vice President, Growth at Patron Point commented, "One of our core values as a company is to work with any ILS system." Downie continued, "With our partnership with Spokane Public Library and FOLIO we have made an exciting addition to our portfolio of ILS partners. Having a marketing platform that integrates with any ILS is important to a library so that if and when they change their system, they can retain all of their patron engagement data and continue to engage their customers without losing their granular engagement history."
Libraries interested in learning more about how Patron Point works with FOLIO can request a short online demo here
About Spokane Public Library
Spokane Public Library aims to inspire a thriving city through cultural and educational opportunities. An award-winning library that spans six branches and houses nearly half-a-million items, Spokane Public Library circulates nearly two million items and welcomes one million visitors annually. Customers can enjoy traditional library media and can also access digital downloads, databases, historical collections, art exhibits and interesting free programming. For general information about the library, please visit spokanelibrary.org or call 509-444-5300.
The FOLIO project aims to facilitate a sustainable, community-driven collaboration around the creation of a modern technology ecosystem that empowers libraries through open source applications to manage library resources and expand library value.
FOLIO is hosted by the Open Library Foundation, an independent not-for-profit organization designed to ensure the availability, accessibility and sustainability of open source and open access projects for and by libraries. Visit the FOLIO website for more information.
About Patron Point
Patron Point is a fully-featured marketing automation platform that helps hundreds of libraries around the world drive their digital marketing and attract, onboard, inform, engage and retain library customers through targeted marketing and automated engagement.
It is the first of its kind patron engagement platform built specifically for public libraries harnessing data from a wide range of library systems including the ILS, ebook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library.
With Patron Point, libraries more fully engage their patron audience across multiple channels including email, website forms and pop ups, web widgets and social media tracking and SMS. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs.
Libraries interested in learning more about Patron Point can visit the company's website and request a short online demo.