Dublin, OH - February 12, 2021 - Patron Point announced today that Benbrook Public Library of Texas has launched its patron relationship management system to support the Library's strategic marketing efforts.
The Library has also chosen to enhance their Patron Point solution, with the addition of Patron Point Verify, for patron address verification which will help transform their library card signup and card renewal processes. The library has also chosen to add the capability to send SMS messages for library notices to their patrons.
About Benbrook Public Library
Benbrook Public Library (www.benbrooklibrary.org) is located in Benbrook, Texas. The library provides free services to all residents living within the Benbrook city boundaries, as well as non-residents. Serving a community population of over 23,000, and offering access to a vast array of reading, listening, and viewing material, the library also delivers a wealth of helpful and enriching services for their community. Providing a multi-lingual catalog in English, Spanish and Vietnamese, for access to a collection of 210,000 items, as well as research databases, internet access, computer instruction, book clubs and storytime sessions, meeting rooms and a Makerspace.
About Patron Point
Patron Point is the leading marketing automation platform driving patron engagement in public libraries around the world.
It is the first of its kind patron relationship management system built specifically for public libraries harnessing data from a wide range of library systems including the ILS, ebook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library.
With Patron Point, libraries more fully engage their patron audience across multiple channels including email, website forms and pop ups, web widgets and social media tracking. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs. For more information on Patron Point, see our website.