Dublin, OH - January 14, 2021 - Patron Point is delighted to announce it has received a Platinum award in LibraryWorks' seventh annual Modern Library Awards (MLAs.) The MLAs were created to recognize the top products and services in the library industry in a truly unbiased format. Products and services were submitted in the Fall using a simple application, and then were posted on a private site with an enhanced description and attendant materials. These products were batched into small groups and sent to the LibraryWorks database of more than 80,000 librarians at public, K-12, academic, and special libraries. Only customers with experience with these products/services in their facilities were permitted to judge the products/services, resulting in a truly unbiased score.
Each judge scored the product on a numeric basis from 1-10 on a series of questions regarding functionality, value, customer service, etc. Judges comments can be viewed here www.patronpoint.com/mla
Ian Downie, Vice President , Growth at Patron Point commented "We are extremely proud to receive this award. Not only does it recognize the product is leading the way in library marketing, it highlights our ongoing innovation and investment in product development. It was fantastic to see the positive customer comments not only about how good the product is, but how responsive and helpful our support and account management teams are in helping the libraries improve their marketing. It is a great testament to the hard work the team put in here and we are very grateful for the continued support of the hundreds of libraries that subscribe to Patron Point."
Jenny Newman, publisher and MLA program manager said, "It's hardly a surprise that Patron Point scored so well. They've been at the forefront of the industry for some time now with Patron Point now being seen as the go-to platform for library marketing and patron engagement."
About Patron Point
Patron Point is the first of its kind patron relationship management system built specifically for public libraries harnessing data from a wide range of library systems including the ILS, eBook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library.
With Patron Point, libraries more fully engage their patron audience across multiple channels including email, website forms and pop ups, web widgets and social media tracking. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs.
More information on Patron Point can be found on our website.
LibraryWorks helps administrators to make informed decisions about library technology, automation and software, collection development and management, facilities and furnishings, staffing, purchasing, and other areas that drive effective strategic planning and day-to-day operations. Our family of resources can enable you to identify best practices, monitor trends, evaluate new products and services, apply for grants and funding, post or find a job, and even enjoy some library humor. More information about LibraryWorks can be found on their website.