Dublin, OH - November 06, 2020 - Patron Point announced today that Boone County Public Library of Burlington, Kentucky has launched its patron relationship management system to support the Library's strategic marketing efforts.
Boone County Public Library (www.bcpl.org) serves the community of Boone County, Kentucky with the goal of inspiring its patrons to discover, explore, and experience a lifetime of learning. The Library operates a main location in Burlington, five branch locations, as well as the Curt Bessette Art Gallery, and innovative services including the Battaglia Deli and Café and the Boone Innovation Lab. Striving to offer excellent customer-focused service delivery, based on an infrastructure of staff, spaces, collections and events, the Library maintains a collection of 1.4 million items and circulates 1.1 million annually.
About Patron Point
Patron Point is the first of its kind patron relationship management system built specifically for public libraries harnessing data from a wide range of library systems including the ILS, eBook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library. With Patron Point, libraries can use this data to segment its audience and produce personalized email and web communications that attract and more fully engage the patron. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs. For more information on Patron Point, see our website.