Thunder Bay, ON - August 28, 2020 - Patron Point announced today that Thunder Bay Public Library (Ontario) has selected its patron relationship management system to support the Library's community engagement efforts. Of particular interest to the Library was Patron Point's ability to not only engage its user base but also communicate with other stakeholder groups.
"Patron Point is an essential tool for libraries seeking to communicate across all interest groups", states Vice President, Growth, Ian Downie, "we're looking forward to working with TBPL to explore programs beyond the patron community."
About Thunder Bay Public Library
The Thunder Bay Public Library (www.tbpl.ca) strives to become the heart of the community - a welcoming and inclusive center of social innovation and change. Our goal is to enable users to learn, grow and be inspired with core beliefs in intellectual freedom, sharing and recycling, access for all, inspiring creativity, being our best and being relevant to the community. It operates a four branch system along with a "flybrary" location at the Thunder Bay International Airport.
About Patron Point
Patron Point is the first of its kind patron relationship management system built specifically for public libraries harnessing data from a wide range of library systems including the ILS, eBook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library. With Patron Point, libraries can use this data to segment its audience and produce personalized email and web communications that attract and more fully engage the patron. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs. For more information on Patron Point, see our website.