Library Technology Guides

Product and Company News and Announcements

Press Release: Insight Informatics [August 21, 2020]

LIBERO Enhances Its Service Offering

Brisbane, Australia – Whether you are eager on self-help or wish to suggest an enhancement, need some advice on implementing a new feature or have a time-sensitive query, LIBERO's Exchange Portal offers you around the clock support and access.

"To underline our commitment to our international customer base, we are pleased to announce that the LIBERO Exchange Portal now provides expanded functionality to LIBERO users worldwide. All our support articles and release notes are now published in English and German. Access to our archive with a wide range of articles in English and German is also available. And a dedicated German Community Forum offers German-speaking users the opportunity to exchange tips and ask other LIBERO users for advice," said Sam Patane, Managing Director at LIBERO.

Search LIBERO's Knowledge Base for helpful Tips & Tricks from the LIBERO Support Team. All new articles, as well as a substantial number of previous releases, are now available in English and German.

Find out about the latest Product News & Updates. Immediate Update Release Notes are now published in English and German as soon as the version is released.

Access Crystal Reports written by the LIBERO team and other users, and find out more about how to create your custom reports.

Submit Feature Requests or vote for enhancement ideas. The LIBERO team welcomes users' opinions on how to optimise LIBERO so that resources can be allocated to areas where it will most benefit you.

With more than 35 years of experience in customer service and ongoing product development, you can rest assured that LIBERO understands your needs. The LIBERO team consists of qualified librarians and IT specialists who have many years of proven experience with library management systems.

"Our customer support team has a very clear purpose – to prevent and solve problems and delight you," said Selena Johns, Customer Service Manager at LIBERO.

About LIBERO:

Developed by librarians and industry experts, LIBERO is the all-in-one library management solution for public, academic, corporate, and special libraries.

Our vision is to create an all-in-one library management solution where libraries of all types and sizes can contribute to the development of a universal solution.

Our mission is to provide a reliable, fast, flexible, innovative, and secure solution to all libraries to enable them to harness state-of-the-art technologies and integrations that provide the greatest value at the lowest long-term cost of ownership.

For more information, visit www.libero.com.au.


Summary: Whether you are eager on self-help or wish to suggest an enhancement, need some advice on implementing a new feature or have a time-sensitive query, LIBERO's Exchange Portal offers you around the clock support and access.
Publication Year:2020
Type of Material:Press Release
LanguageEnglish
Date Issued:August 21, 2020
Publisher:Insight Informatics
Company:
Company: Insight Informatics
Products: LIBERO’
Subject: Product announcements
Permalink: https://librarytechnology.org/pr/25430

LTG Bibliography Record number: 25430. Created: 2020-08-21 07:21:16; Last Modified: 2020-08-21 07:21:23.