Dublin, OH -- March 12, 2020. Patron Point announced today that CLEVNET of Cleveland, OH has launched the Company's patron relationship management system to help drive its marketing efforts. One of the primary interests of the consortium was Patron Point's ability to support individual member library branding and messaging through a single consortium-managed system.
"We are excited about the prospects of working with the team at CLEVNET," states Ian Downie, Patron Point's, Vice President, Growth. Downie continued, "Patron Point functionality is ideally suited to enable consortium staff to offer much-needed marketing technology and support to member libraries."
Patron Point is currently in an early-stage rollout within the consortium.
CLEVNET is a library consortium headquartered at Cleveland Public Library. It was founded in 1982 and includes over 45 library systems across 12 different counties serving approximately 1 million customers in Northeast Ohio. CLEVNET provides access to more than 12 million titles of books, movies, music and ebooks.
About Patron Point
Patron Point is the first of its kind patron relationship management system built specifically for public libraries harnessing data from a wide range of library systems including the ILS, eBook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library. With Patron Point, libraries can use this data to segment its audience and produce personalized email and web communications that attract and more fully engage the patron. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs. For more information on Patron Point, see our website.