Atlanta, GA, February 20, 2020 – EnvisionWare, a leading provider of self-service and library efficiency solutions, announced today the company will unveil both its new Reservation Service software and its revolutionary CloudNine platform at the PLA conference in Nashville.
The Reservation Service leverages all the flexibility and features of the world's leading library computer reservation product, PC Reservation plus many additional features and a completely new product architecture. With the Reservation Service, patrons can easily reserve an unlimited variety of resources, including study rooms, tablets, and 3D printers. Library staff can configure which resources are available, and how the reservation process for each individual type of resource will work.
The Reservation Service is built on CloudNine a unique, multi-tenant cloud service that makes maintenance and administration virtually effortless for library staff. CloudNine's ZeroClient removes the burden of updating from customers, from a single branch library to a complex consortium. When there is any form of update to the Reservation Service every customer immediately has that update without requiring staff assistance. This includes everything from small updates and patches to major new releases. The result is that customers are always running the latest version without manual updates.
"This new release makes it even faster and easier for staff to identify and assist patrons who need help with self-service," said EnvisionWare Co-Founder and CEO Mike Monk. "We've also added enterprise functionality that enables administrators to manage the entire system from a browser window, saving both time and money."
Reservation Service set-up takes a matter of hours and is easy to implement. The service can be hosted in the cloud, on a cluster of Amazon Web Services hosts or installed on a library system's local server or servers. When purchased as a cloud service, there's no host application to install or update.
EnvisionWare will offer demonstrations of the Reservation Service and the transformational CloudNine platform at the EnvisionWare booth (#1101) at the upcoming PLA conference in Nashville.
EnvisionWare is a leading provider of self-service and library-efficiency solutions. Today, over ten thousand libraries use EnvisionWare products to enrich the service offerings of their libraries and to empower their customers to do more for themselves. EnvisionWare offers twenty-two systems, including the Reservation Service computer management, LPT:One print control, OneStop for self-service circulation, RFID/AMH, the 24-Hour Library and the new Tablet Station powered by Hublet. For more information about EnvisionWare, visit www.envisionware.com.