Dublin, OH - October 4, 2019 - Patron Point announced today that the Sarasota County Library System (FL) has launched its patron relationship management system.
Ted Fons, Patron Point's Vice President of Technology, states, "Throughout the implementation, the staff at Sarasota County Library has been enthusiastic about learning the system and its capabilities."
Fons continued, "I'm looking forward to continuing to work with them to ensure Patron Point supports the programs they have underway."
About the Sarasota County Library System
The Sarasota County Library System serves the residents of Sarasota County, Florida at ten branch libraries located throughout the county including a joint-use facility on the campus of a technical college. Library users enjoy access to diverse print, media and digital collections, computers and technology support, Books-By-Mail and Talking Book delivery, robust educational and enrichment programs, and responsive outreach services. In 2012, the Library was named "Florida Library of the Year" by the Florida Library Association, recognized for forming strategic community partnerships, developing a library foundation, employing the latest technologies, investing in staff development, and creating a new business model which positioned the library to meet future challenges while meeting the evolving needs of library customers. Recent accomplishments include opening Creation Station makerspaces, eliminating overdue fines, and establishing library accounts for every public school student and educator.
About Patron Point
Patron Point is the first of its kind patron relationship management system built specifically for public libraries harnessing data from a wide range of library systems including the ILS, eBook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library. With Patron Point, libraries can use this data to segment its audience and produce personalized email and web communications that attract and more fully engage the patron. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs. For more information on Patron Point, see our website.