Dublin, OH - September 19, 2019 - Patron Point announced today that the Spokane Public Library (WA) has launched its patron relationship management system.
Ian Downie, Patron Point's Vice President of Growth, states, "As a 2019 recipient of a John Cotton Dana Library Public Relations Award, the Spokane Public Library has been recognized for its commitment to marketing leadership."
Downie continued, "We look forward to partnering with the LIbrary as it breaks new ground in patron engagement on the web."
About the Spokane Public Library
Spokane Public Library aims to inspire a thriving city through cultural and educational opportunities. An award-winning library that spans six branches and houses nearly half-a-million items, Spokane Public Library circulates nearly two million items and welcomes one million visitors annually. Customers can enjoy traditional library media and can also access digital downloads, databases, historical collections, art exhibits and interesting free programming. For general information about the library, please visit spokanelibrary.org or call us at 509-444-5300.
About Patron Point
Patron Point is the first of its kind patron relationship management system built specifically for public libraries harnessing data from a wide range of library systems including the ILS, eBook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library. With Patron Point, libraries can use this data to segment its audience and produce personalized email and web communications that attract and more fully engage the patron. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs. For more information on Patron Point, see our website.