Dublin, OH - April 18, 2019. Patron Point announced today the selection of its patron relationship management system by the Hauppauge Public Library of Hauppauge, NY to help drive its patron engagement and web marketing efforts.
"The Hauppauge Public Library needs to engage with its community and get them back into their library, states Matthew Bollerman, Director, Hauppauge Public LIbrary. "Through a Welcome to the Library, card renewal, and potential for segment direct marketing, we feel Patron Point provides the correct set of tools for the job."
Bollerman adds, " We are excited to be able to build, track and improve our engagement with our community via various communication platforms." Patron Point Vice President, Community, Gene Shimshock agrees, "Matt and his team have big ambitions for their Library and we're excited that Patron Point will be part of the Library's growth and success."
About the Hauppauge Public Library
The Hauppauge Public Library (www.hauppaugelibrary.org ) is a special district public library that was established in 2000 and received its permanent charter in May, 2007. The Library strives to serve the educational, informational and entertainment needs of the residents of the Islip Town portion of the Hauppauge School District. The Library meets these needs by providing popular materials and high interest services, in a variety of formats, on a wide array of topics of both general and specific interest to community residents.
About Patron Point
Patron Point is the first of its kind patron relationship management system built specifically for public libraries harnessing data from a wide range of library systems including the ILS, eBook platforms, event/PC/room booking systems, databases and website to build a unified view of the patron's engagement with the library. With Patron Point, libraries can use this data to segment its audience and produce personalized email and web communications that attract and more fully engage the patron. Libraries can benefit immediately from a foundation of Proven Programs or create their own workflows that are customized to their unique user communities and needs.
With Patron Point, a library can:
- Make its marketing more engaging and targeted;
- Drive collection use and program attendance;
- Deliver a more personalized digital patron experience; and
- Measure patron engagement across the full range of patron activities.
For more information on Patron Point, see our website.