IPSWICH, Mass. — June 14, 2017 – EBSCO Information Services (EBSCO) has expanded its Analytics and Assessment team, hiring John McDonald as Director of Product Management. In this role, McDonald will work with libraries to provide advanced decision-making support and intelligence.
McDonald has a strong background in academic services and library management, spanning more than 18 years. Most recently, he served as Associate Dean for Collections at the University of Southern California Libraries. Prior positions include Chief Information Officer and Library Director at Claremont Colleges. Prior to joining Claremont, he was the Acquisitions Librarian at the California Institute of Technology (CalTech). During his tenure at CalTech, he was a key team member responsible for developing and implementing the first OpenURL resolver system in an academic research library.
EBSCO Information Services Senior Vice President of SaaS Products and Platforms, John Law, says McDonald is the ideal individual to provide libraries with the best information to guide their decision-making and ultimately optimize their performance. "John brings an extensive amount of experience in academic services. With recent advancements in big data, predictive analytics and visualization technologies, the time is right for libraries to discover opportunities for delivering the best services to their institutions and patrons."
McDonald, who has a strong passion and commitment to improving the library experience, says he looks forward to working with EBSCO to address the issues that librarians face in collecting, storing and leveraging data. "EBSCO is in a great position to provide libraries with high-quality decision support information to improve their services and collections. I'm looking forward to working with my peers in the academic space and leveraging that institutional knowledge to develop customizable solutions."
McDonald holds a Bachelor of Science in History and a Master of Science in Library and Information Science from the University of Illinois, Urbana-Champaign. He is the co-editor of the Encyclopedia of Library and Information Sciences.
About EBSCO Information Services
EBSCO Information Services (EBSCO) is the leading discovery service provider for libraries worldwide with more than 11,000 discovery customers in over 100 countries. EBSCO Discovery Service (EDS) provides each institution with a comprehensive, single search box for its entire collection, offering unparalleled relevance ranking quality and extensive customization. EBSCO is also the preeminent provider of online research content for libraries, including hundreds of research databases, historical archives, point-of-care medical reference, and corporate learning tools serving millions of end users at tens of thousands of institutions. EBSCO is the leading provider of electronic journals & books for libraries, with subscription management for more than 360,000 serials, including more than 57,000 e-journals, as well as online access to more than 1,000,000 e-books. For more information, visit the EBSCO website at: www.ebsco.com. EBSCO Information Services is a division of EBSCO Industries Inc., a family owned company since 1944.