Ipswich, MA -- March 09, 2017. EBSCO Information Services (EBSCO) has welcomed Holley Dumble as Vice President of Sales for Australia, New Zealand and Oceania. Ms. Dumble will lead the sales teams in Australia and New Zealand and bring her experience as a sales leader to further expand EBSCO's presence in the territory.
Qualified in library and information management, Ms. Dumble has considerable experience in a variety of sales, technical and customer service roles within libraries and library system vendors such as Civica, Sirsi and Ex Libris. Since 2016, she has pursued her interests in entrepreneurship and innovation, co-founding the Biblio Insights consulting firm, which has a specific focus on working with libraries on their strategic planning for library technology platforms and new service models.
Ms. Dumble will work with the current sales team to define and drive new sales and market strategies and initiatives to position all EBSCO products and services across academic and medical institutions, government agencies, corporations, schools and public libraries.
EBSCO Information Services Senior Vice President of Sales, Europe, Oceania, Sub-Saharan Africa and Latin America, Paul Donovan, says Ms. Dumble will bring together the current sales team and ensure customers are the focus. "As a longtime provider of content and services to libraries, EBSCO knows it has the resources customers need. Holley Dumble will help us better serve customers, understand their needs and ensure that the customers and the needs of their end users are at the forefront of our strategy."
Ms. Dumble says her many years in the library industry have shown her the value of focusing on the needs of the customer. "Today, libraries must increasingly find innovative ways to deliver new service value to support the user experience and demonstrate high performance and value outcomes for their parent institutions. EBSCO as a library solutions provider is well placed to partner and work closely with libraries to achieve the organization's goals. Our sales team is an essential part of this partnership. As they build great relationships with our customers, EBSCO can contribute to the library ecosystem as it evolves."
About EBSCO Information Services
EBSCO Information Services (EBSCO) is the leading discovery service provider for libraries worldwide with more than 11,000 discovery customers in over 100 countries. EBSCO Discovery Service (EDS) provides each institution with a comprehensive, single search box for its entire collection, offering unparalleled relevance ranking quality and extensive customization. EBSCO is also the preeminent provider of online research content for libraries, including hundreds of research databases, historical archives, point-of-care medical reference, and corporate learning tools serving millions of end users at tens of thousands of institutions. EBSCO is the leading provider of electronic journals & books for libraries, with subscription management for more than 360,000 serials, including more than 57,000 e-journals, as well as online access to more than 900,000 e-books. For more information, visit the EBSCO website at: http://www.ebsco.com. EBSCO Information Services is a division of EBSCO Industries Inc., a family owned company since 1944.