Melbourne, 13 January, 2017 – Civica, a market leader in specialist software, digital solutions, and outsourcing that help organisations to transform the way they work, has announced that The Western Suburbs Library Group, comprising the City of Nedlands, City of Subiaco, Town of Claremont, and The Grove library in Perth, Western Australia, has replaced its legacy software system with Civica's Spydus10, the industry's leading fully automated web-based information management solution for academic, government, public and corporate libraries.
Prior to going live with Spydus10, the library group was using a joint system which has been in use for more than 20 years.
Library users across six Councils now have improved access to library resources via reader recommendations, integrated e-content, and other innovative features.
Their new Spydus10 web based library system integrates digital content from third party e-book and e-magazine providers, archival content, mobile apps, and a discovery interface for patrons to discover their library's rich content. .
Debra Burn, from the Grove Library serving the Councils of Cottesloe, Peppermint Grove and Mosman Park said, "This has been the most challenging project undertaken by the Western Suburbs Library Group since it was formed in 2000. The Group is delighted that the go-live was achieved smoothly and on schedule. We are looking forward to implementing new processes and services for the public which will fully harness the sophisticated capabilities of Spydus."
Simon Jones, Managing Director Civica Libraries & Education Solutions, described the Western Suburbs Consortium go live as a great achievement in teamwork and collaboration for library and Civica staff, and warmly welcomed the group to the growing Spydus user community in Perth. He also said, "I am delighted that the Western Suburbs Library Group has chosen to partner with Civica, and with our expanded account management and help desk team in Perth we look forward to providing the Western Suburbs group with great support."
Recent research by the University of Technology (UTS) in Sydney, in partnership with Civica, found that there is a growing appetite amongst libraries to look for new ways and new models to better serve the desires of the community.
"The core responsibility of providing access to books and learning remains, however in the digital age, library groups, such as The Western Suburbs Library Group have embraced technology to provider better, more relevant services to communities," said Jones.
About Civica Pty Ltd
Civica is a market leader in specialist systems and business process services for organisations across the public sector and around the world. Through experienced people who understand service delivery, the Group applies software, cloud-based services and outsourcing to help customers transform the way they work. Drawing on a unique combination of people, technology and business process expertise, Civica supplies more than 2,500 organisations in the UK, Australia, New Zealand, Singapore, Canada and the USA. See www.civica.com.au.