LONDON, UK, November 4, 2016 – Ex Libris, a ProQuest company, is pleased to announce that it is increasing its investment in the Czech, Hungarian, and Romanian markets. Having reached agreements with its local partners—Charles University, MULTIDATA Praha, and Ex-Lh—the company will now be playing a direct role with the markets in these areas.
Ofer Mosseri, corporate vice president and general manager of Ex Libris EMEA, explained, "The growing success that we have had across Europe with our cloud-based, next-generation Ex Libris Alma resource management service, Primo and Summon discovery and delivery solutions, Leganto reading list solution, and campusM mobile campus applications has shown us that we need to have a direct relationship with our customers.
"In light of the growing interest in cloud-based systems and the plans of many institutions in the Czech Republic, Slovakia, Hungary, and Romania to move to such systems, our decision to invest in these markets enables us to enhance the levels of service and support that we give our customers while developing a stronger relationship with the market."
Under the agreements, the marketing, sales, and support responsibilities in the Czech Republic, Hungary, and Romania will move to Ex Libris. Support personnel currently working with local partners will become an integral part of the Ex Libris team and will continue to operate from their current locations. The expanded team will work closely with European-based Ex Libris and ProQuest staff, thus increasing the reach and service of Ex Libris in these markets.
Mosseri added, "With this operational model, Ex Libris will be able to work more closely with our Czech, Hungarian and Romanian customers, whose usual contact people will continue in their current roles as part of the Ex Libris team. In the Slovak market we will continue to work closely with our local partner Tempest a.s.
I would like to thank Charles University, MULTIDATA Praha, and Ex-Lh for the instrumental role that they have played in developing these important markets and for the care and professionalism with which they have looked after Ex Libris customers."
About Ex Libris
Ex Libris, a ProQuest company, is a leading global provider of cloud-based solutions for higher education. Offering SaaS solutions for the management and discovery of the full spectrum of library and scholarly materials, as well as mobile campus solutions driving student engagement and success, Ex Libris serves thousands of customers in 90 countries. For more information about Ex Libris, see our website, and join us on Facebook, YouTube, LinkedIn, and Twitter.
ProQuest connects people with vetted, reliable information. Key to serious research, the company's products are a gateway to the world's knowledge including dissertations, governmental and cultural archives, news, historical collections and ebooks. ProQuest technologies serve users across the critical points in research, helping them discover, access, share, create and manage information.
The company's cloud-based technologies offer flexible solutions for librarians, students and researchers through the ProQuest, Bowker, Coutts information services, Dialog, ebrary, EBL, and SIPX businesses – and notable research tools such as the Summon discovery service, the RefWorks citation and reference management platform, MyiLibrary ebook platform, the Pivot research development tool and Intota. The company is headquartered in Ann Arbor, Michigan, with offices around the world.