Carlsbad, CA - January 9, 2012. EOS International, a leader in library automation and cloud-computing, announced they will implement Microsoft Dynamics CRM Solution in Jan 2012. EOS International selected Microsoft Dynamics CRM to improve the productivity of its customer relationship management processes. The software provides the tools to create and track detailed records of prospects and clients, from first contact, to post-sales management.
Microsoft Dynamics CRM software effectively tracks and manages key accounts and opportunities, which is a core success factor for EOS International. The system also organizes data so that there is clear project ownership and accountability.
Vice President of Global Sales and Marketing, Sal Provenza states, "Microsoft Dynamics CRM software will bring a new level of productivity to our sales, marketing and customer service departments. Management will now have more information available for decision making and strategic planning."
About EOS International
EOS International is a leading world-class library information and knowledge management software and services provider with an impressive client base of libraries across the globe. A client-driven company that has earned the top customer satisfaction award and earned a nomination for the Computerworld Smithsonian award, EOS library automation software products (EOS.Web Essentials, EOS.Web Express, EOS.Web Enterprise, EOS.Web Academic, EOS.Web Digital, EOS.Web Legal, EOS.Web Medical, and the cloud-computing EOS e-Library Service) serve the stringent knowledge and content management needs of corporate, legal, medical, government, academic, digital, association and special libraries of all sizes. EOS International can be found online at http://www.eosintl.com