March 19, 2008 -- Emeryville, CA. The New York Public Library (NYPL) has selected a complete suite of library automation technologies from Innovative Interfaces to improve services to users and streamline staff operations. As the Library moves forward in uniting its previously separate branch and research divisions and their online catalogs (LEO and CATNYP, respectively), Innovative will help bring these extensive information repositories together in a new, single Millennium integrated library system (ILS). NYPL will also deploy Encore, Innovative's next-generation discovery services platform, to provide a modern, state-of-the-art user experience. "This is the first time that the Library's two catalogs will be unified and accessible to the public as one," said David Ferriero, the Andrew W. Mellon Director of the New York Public Libraries. "We are very pleased to move ahead with this exciting improvement and are looking forward to working with Innovative Interfaces."
NYPL is one of the most prestigious, dynamic, and recognizable libraries in the United States, if not the world. The research collections, organized as The Research Libraries with four major centers around the city, resemble the holdings of the great national and university libraries. The circulating branch-libraries resemble classic American municipal libraries. The Library comprises simultaneously a set of scholarly research collections and a network of community libraries, and its intellectual and cultural range is both global and local, while singularly attuned to New York City.
"The priority in our technology selection was our overriding concern to implement a system that addresses the forward-looking requirements of our patrons and staff," says the Library's Project Director for ILS Planning and Implementation David Rosensweig. "Innovative's new Encore product demonstrated a solid base of user-oriented functions that will provide a significantly more integrated, intuitive and dynamic interface; more effective technology for searching and modifying search results; and a wider array of user tool sets including relevancy ranking, faceted searching, and user tagging."
The Millennium ILS smoothly integrates staff functions across its Circulation, Cataloging, and Acquisitions Modules. Numerous built-in features such as Global Update and Create Lists allow any staff member with a Millennium license to update groups of records in a single stroke and create easy reports of all kinds with simple, natural language queries. As time goes on, NYPL staff will integrate additional metadata into the Millennium system with the XML Harvester product. This will allow importing of data from other libraries in a standardized format for searching by users and streamlined administration by staff.
The Millennium configuration also includes Ecommerce to enable online payment of fines and fees with a credit card from home as well as in the library. Patrons will be able to receive RSS-delivered alerts from Millennium on new items in the library or the status of items they have requested—making library information as timely and easy to access as the latest news story or blog post. Innovative's WebBridge LR (link resolver) will provide links to full-text e-articles from citations in NYPL's subscription databases.
The Library also selected Circa—Innovative's wireless circulation and inventory application. This application allows staff to use a PDA to check out books anywhere in the library and easily update status of items (checked in, checked out, and more).
The Encore Discovery Services Platform
With 25 million visits to NYPL's website in 2006, and anticipated yearly growth of 14%, online access to library materials has to be feature rich and powerfully simple. NYPL will use Encore to offer never-before available capabilities for its 2.4 million registered customers. Encore will respond to user searches with results from NYPL's e-serial titles as well as print holdings. Innovative's Pathfinder Pro will give suggestions to relevant resources based on user search terms and catalog information. Encore will also bring community participation features to library users, allowing them to enrich the library's magnificent collection by tagging library items with their own terms.
Partnership with Innovative Interfaces
"In addition to their track record, Innovative presents a stable business model and a solid history of steady system development in an environment of mergers, acquisitions, and shakeups in the ILS marketplace," says Rosensweig. Innovative is an independently owned and operated company that serves thousands of public libraries worldwide including those with high circulation such as such as Brooklyn Public Library (NY), Cuyahoga County Public Library (OH), Helsinki Public Library (Finland), Multnomah County Library (OR), San Jose Public Library (CA), and Suffolk Cooperative Library System (NY).
In the recent past, the company has effectively joined large public and academic style libraries into a single system and brings this knowledge to NYPL's efforts. The NYPL Research Libraries have used Innovative's Millennium ILS since 1988. The Branch Libraries are migrating from a Dynix system provided by SirsiDynix. Both divisions will migrate to an entirely new Millennium system starting in June of 2008 with a live date planned for the second quarter of 2009.
Says Neil Block, Vice President of Worldwide Sales: "That we are able to continue our 20-year partnership with New York Public Library and also dramatically enhance it with this new system, shows the enduring benefits to libraries of a strong ILS system and a responsive partnership with a library technology vendor."
About The New York Public Library
The New York Public Library was created in 1895 with the consolidation of the private libraries of John Jacob Astor and James Lenox with Samuel Jones Tilden Trust. The Library provides free open access to its physical and electronic collections and information as well as to its services. It comprises four research centers—the Humanities and Social Science Library; The New York Public Library for the Performing Arts; the Schomburg Center for Research in Black Culture; and the Science, Industry and Business Library—and 87 Branch Libraries in Manhattan, Staten Island, and the Bronx. Research and circulating collections combined total more than 50 million items including materials for the visually impaired. In addition, each year the Library presents thousands of exhibitions and public programs, which include classes in technology, literacy, and English as a second language. The Library serves some 16 million patrons who come through its doors annually and another 25 million users internationally, who access collections and services through the NYPL website, www.nypl.org.
About Innovative Interfaces
Innovative Interfaces dedicates its energies to meeting the needs of libraries and the challenges of library automation. The company has fulfilled this mission with first-rate services and products such as the Millennium integrated library platform, the INN-Reach direct consortia borrowing solution, Electronic Resource Management, and the Encore discovery services platform. Today, thousands of libraries of all types in over 40 countries rely on Innovative's products, services, and support. The company is located in Emeryville, California with offices around the world.