DES PLAINES, ILLINOIS, Aug. 14, 2003: Endeavor Information Systems announced the relocation of the company's headquarters this week to 1350 E. Touhy Ave, Des Plaines, Illinois. The move provides the cutting-edge library technology leader more space for growth and increased capabilities in services for over 1,100 academic and research libraries around the world.
The new location, formerly a Reed Business Information (Cahners) site, includes upgraded technology services for networking, telephone communications, and video conferencing. The upgrades in business practices improve the distribution of services for Endeavor's customers.
Current customers already benefit from the relocation through an optimized telephone system for Endeavor's Library and Technical Support Departments. Endeavor's new Customer Support system allows critical needs to be directly connected to a high-priority response center. Customers can now efficiently reach the Endeavor Support Analyst who can best address the customer's product-specific question.
"I am very proud to see Endeavor in a new office location with excellent capabilities for the development and delivery of all aspects of Endeavor's complete library software solutions. Upgraded training facilities, videoconferencing and cutting-edge telephone systems allow Endeavor to provide improved services and support for our customers. We also benefit with additional space for our company's growth," said Roland Dietz, Endeavor President and CEO. "Our current and future customers will quickly and easily see the increased conveniences and added value Endeavor can provide to libraries with the advances in our dispensation of services and software."
Endeavor's complete address is 1350 E. Touhy Ave, Suite 200 East, Des Plaines, IL 60018. Telephone, fax and international numbers remain unchanged.
About Endeavor Information Systems
Endeavor Information Systems, based in Des Plaines, IL, was founded in September of 1994. A wholly owned subsidiary of Elsevier, Endeavor offers a complete line of library solutions for traditional and digital collections. Visit Endeavor at www.endinfosys.com for more information about Voyager, ENCompass, or LinkFinderPlus.