Statistical Report for VERSO
Statistics according to type and size categories
The following table presents the 2024 results according to the type and size of the library.
| 2024 VERSO Responses by Sector |
|---|
| VERSO | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 56 | 6.71 |
4 | | 0 | | 0 | | 35 | 6.89 | 1 | | 0 | | 2 | | 1 | |
|---|
| ILSFunctionality | 56 | 6.91 |
4 | | 0 | | 0 | | 35 | 6.91 | 1 | | 0 | | 2 | | 1 | |
|---|
| PrintFunctionality | 56 | 7.20 |
4 | | 0 | | 0 | | 35 | 7.31 | 1 | | 0 | | 2 | | 1 | |
|---|
| ElectronicFunctionality | 53 | 6.13 |
4 | | 0 | | 0 | | 34 | 6.59 | 1 | | 0 | | 1 | | 1 | |
|---|
| SatisfactionCustomerSupport | 55 | 7.20 |
4 | | 0 | | 0 | | 35 | 7.34 | 1 | | 0 | | 1 | | 1 | |
|---|
| CompanyLoyalty | 56 | 6.59 |
4 | | 0 | | 0 | | 35 | 6.71 | 1 | | 0 | | 2 | | 1 | |
|---|
| 2024 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 56 |
| | 3 | 2 | 3 | 5 | 6 | 12 | 18 | 7 | 8 | 6.71 | 7 |
|---|
| ILS Functionality | 56 |
| | 1 | 1 | 2 | 8 | 6 | 13 | 18 | 7 | 8 | 6.91 | 7 |
|---|
| Print Functionality | 56 |
| | 1 | 2 | | 5 | 8 | 10 | 18 | 12 | 8 | 7.20 | 8 |
|---|
| Electronic Functionality | 53 |
3 | 1 | 1 | 1 | 6 | 7 | 7 | 6 | 13 | 8 | 8 | 6.13 | 7 |
|---|
| Company Satisfaction | 55 |
| 1 | 3 | | 2 | 5 | 5 | 8 | 20 | 11 | 8 | 7.00 | 8 |
|---|
| Support Satisfaction | 55 |
| 1 | 1 | 1 | 2 | 6 | 5 | 7 | 15 | 17 | 9 | 7.20 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 56 |
2 | 1 | 2 | 3 | 1 | 9 | 2 | 8 | 14 | 14 | 8 | 6.59 | 8 |
|---|
| Open Source Interest | 52 |
11 | 4 | 6 | 4 | 4 | 9 | 3 | 4 | 1 | 5 | 0 | 3.81 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 61 |
7 | 11.48% |
|---|
| Considering new Interface | 61 |
0 | 0.00% |
|---|
| System Installed on time? | 61 |
0 | 0.00% |
|---|
| Average Collection size: |
| 43661 |
|---|
| Type | Count |
|---|
| Public | 37 |
|---|
| Academic | 5 |
|---|
| School | 2 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 10 |
|---|
| [2] 10,001-100,000 | 45 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2023 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 113 |
| 1 | 1 | 4 | 3 | 3 | 12 | 28 | 41 | 20 | 8 | 7.24 | 8 |
|---|
| ILS Functionality | 113 |
| | 3 | 3 | 3 | 6 | 10 | 24 | 42 | 22 | 8 | 7.25 | 8 |
|---|
| Print Functionality | 113 |
1 | | | 2 | 1 | 6 | 6 | 16 | 44 | 37 | 8 | 7.73 | 8 |
|---|
| Electronic Functionality | 108 |
8 | | 3 | 2 | 5 | 9 | 10 | 18 | 33 | 20 | 8 | 6.55 | 7 |
|---|
| Company Satisfaction | 109 |
1 | 1 | 1 | 3 | 3 | 2 | 6 | 21 | 35 | 36 | 9 | 7.53 | 8 |
|---|
| Support Satisfaction | 113 |
1 | | 4 | 3 | 2 | 5 | 4 | 14 | 29 | 51 | 9 | 7.64 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 109 |
4 | 1 | 4 | 2 | 4 | 10 | 6 | 16 | 28 | 34 | 9 | 6.96 | 8 |
|---|
| Open Source Interest | 99 |
28 | 5 | 9 | 6 | 7 | 22 | 4 | 3 | 10 | 3 | 0 | 3.55 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 119 |
5 | 4.20% |
|---|
| Considering new Interface | 119 |
3 | 2.52% |
|---|
| System Installed on time? | 119 |
0 | 0.00% |
|---|
| Average Collection size: |
| 42638 |
|---|
| Type | Count |
|---|
| Public | 96 |
|---|
| Academic | 10 |
|---|
| School | 2 |
|---|
| Consortium | 3 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 23 |
|---|
| [2] 10,001-100,000 | 84 |
|---|
| [3] 100,001-250,000 | 5 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2022 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 136 |
| | | 6 | 3 | 7 | 13 | 39 | 40 | 28 | 8 | 7.26 | 8 |
|---|
| ILS Functionality | 135 |
| | 1 | 4 | 6 | 7 | 11 | 25 | 50 | 31 | 8 | 7.36 | 8 |
|---|
| Print Functionality | 135 |
| | | 4 | 2 | 4 | 11 | 31 | 46 | 37 | 8 | 7.59 | 8 |
|---|
| Electronic Functionality | 129 |
7 | 2 | 1 | 5 | 11 | 16 | 14 | 17 | 30 | 26 | 8 | 6.36 | 7 |
|---|
| Company Satisfaction | 135 |
| 1 | | 2 | 5 | 9 | 7 | 23 | 46 | 42 | 8 | 7.56 | 8 |
|---|
| Support Satisfaction | 134 |
| 1 | 2 | 2 | 1 | 6 | 5 | 17 | 46 | 54 | 9 | 7.82 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 135 |
4 | 2 | 3 | | 3 | 15 | 11 | 24 | 33 | 40 | 9 | 7.06 | 8 |
|---|
| Open Source Interest | 125 |
26 | 7 | 16 | 8 | 9 | 32 | 5 | 3 | 10 | 6 | 5 | 3.79 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 138 |
10 | 7.25% |
|---|
| Considering new Interface | 138 |
0 | 0.00% |
|---|
| System Installed on time? | 138 |
0 | 0.00% |
|---|
| Average Collection size: |
| 39648 |
|---|
| Type | Count |
|---|
| Public | 116 |
|---|
| Academic | 9 |
|---|
| School | 1 |
|---|
| Consortium | 2 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 21 |
|---|
| [2] 10,001-100,000 | 104 |
|---|
| [3] 100,001-250,000 | 5 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2021 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 139 |
1 | 2 | 2 | 9 | 1 | 4 | 18 | 34 | 42 | 26 | 8 | 7.00 | 7 |
|---|
| ILS Functionality | 137 |
| 2 | 1 | 7 | 3 | 5 | 16 | 29 | 45 | 29 | 8 | 7.17 | 8 |
|---|
| Print Functionality | 138 |
| 1 | 3 | 5 | 4 | 3 | 10 | 25 | 47 | 40 | 8 | 7.42 | 8 |
|---|
| Electronic Functionality | 127 |
5 | | 5 | 7 | 6 | 15 | 9 | 27 | 35 | 18 | 8 | 6.42 | 7 |
|---|
| Company Satisfaction | 139 |
2 | 3 | | 2 | 6 | 2 | 11 | 21 | 51 | 41 | 8 | 7.43 | 8 |
|---|
| Support Satisfaction | 136 |
4 | 1 | | 2 | 1 | 2 | 8 | 21 | 36 | 61 | 9 | 7.74 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 138 |
5 | 2 | 2 | 3 | 3 | 7 | 9 | 32 | 37 | 38 | 9 | 7.09 | 8 |
|---|
| Open Source Interest | 112 |
27 | 12 | 10 | 8 | 6 | 20 | 8 | 10 | 3 | 6 | 0 | 3.54 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 146 |
13 | 8.90% |
|---|
| Considering new Interface | 146 |
0 | 0.00% |
|---|
| System Installed on time? | 146 |
0 | 0.00% |
|---|
| Average Collection size: |
| 58790 |
|---|
| Type | Count |
|---|
| Public | 113 |
|---|
| Academic | 7 |
|---|
| School | 2 |
|---|
| Consortium | 4 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 27 |
|---|
| [2] 10,001-100,000 | 106 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2020 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 149 |
1 | 2 | 1 | 4 | 5 | 9 | 15 | 41 | 44 | 27 | 8 | 7.07 | 7 |
|---|
| ILS Functionality | 149 |
| 1 | 2 | 2 | 9 | 10 | 15 | 33 | 50 | 27 | 8 | 7.12 | 8 |
|---|
| Print Functionality | 147 |
| 1 | 1 | 3 | 6 | 11 | 9 | 29 | 48 | 39 | 8 | 7.37 | 8 |
|---|
| Electronic Functionality | 138 |
10 | | 6 | 1 | 9 | 11 | 17 | 30 | 32 | 22 | 8 | 6.32 | 7 |
|---|
| Company Satisfaction | 148 |
| | 2 | 3 | 5 | 5 | 14 | 35 | 46 | 38 | 8 | 7.41 | 8 |
|---|
| Support Satisfaction | 148 |
| | 2 | 2 | 5 | 8 | 13 | 19 | 46 | 53 | 9 | 7.61 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 146 |
2 | 2 | 3 | 4 | 8 | 13 | 10 | 31 | 34 | 39 | 9 | 6.97 | 8 |
|---|
| Open Source Interest | 127 |
28 | 8 | 13 | 12 | 9 | 33 | 6 | 6 | 6 | 4 | 5 | 3.57 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 153 |
15 | 9.80% |
|---|
| Considering new Interface | 153 |
2 | 1.31% |
|---|
| System Installed on time? | 153 |
0 | 0.00% |
|---|
| Average Collection size: |
| 170272 |
|---|
| Type | Count |
|---|
| Public | 122 |
|---|
| Academic | 14 |
|---|
| School | 3 |
|---|
| Consortium | 5 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 21 |
|---|
| [2] 10,001-100,000 | 116 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 5 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2019 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 48 |
| | 5 | 3 | 3 | 4 | 3 | 13 | 11 | 6 | 7 | 6.29 | 7 |
|---|
| ILS Functionality | 48 |
| | 1 | 4 | 3 | 1 | 9 | 11 | 10 | 9 | 7 | 6.73 | 7 |
|---|
| Print Functionality | 48 |
1 | | 1 | 5 | 2 | 3 | 3 | 8 | 15 | 10 | 8 | 6.75 | 8 |
|---|
| Electronic Functionality | 48 |
3 | 3 | | 2 | 6 | 4 | 7 | 5 | 10 | 8 | 8 | 5.88 | 6 |
|---|
| Company Satisfaction | 47 |
| 2 | 3 | 1 | 2 | 2 | 2 | 7 | 16 | 12 | 8 | 6.94 | 8 |
|---|
| Support Satisfaction | 48 |
| 2 | 2 | 1 | 1 | | 3 | 3 | 16 | 20 | 9 | 7.50 | 8 |
|---|
| Support Improvement | 48 |
3 | | 1 | 2 | 4 | 12 | 5 | 3 | 9 | 9 | 5 | 6.00 | 6 |
|---|
| Company Loyalty | 47 |
3 | 1 | 2 | 2 | 5 | 2 | 3 | 8 | 7 | 14 | 9 | 6.32 | 7 |
|---|
| Open Source Interest | 48 |
16 | 6 | 2 | 1 | 8 | 8 | 2 | 1 | 1 | 3 | 0 | 2.90 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 49 |
7 | 14.29% |
|---|
| Considering new Interface | 49 |
4 | 8.16% |
|---|
| System Installed on time? | 49 |
44 | 89.80% |
|---|
| Average Collection size: |
| 35051 |
|---|
| Type | Count |
|---|
| Public | 36 |
|---|
| Academic | 9 |
|---|
| School | 0 |
|---|
| Consortium | 2 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 40 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2018 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 145 |
| 1 | 1 | 4 | 4 | 9 | 12 | 36 | 49 | 29 | 8 | 7.26 | 8 |
|---|
| ILS Functionality | 145 |
| 2 | | 3 | 4 | 6 | 15 | 36 | 51 | 28 | 8 | 7.30 | 8 |
|---|
| Print Functionality | 143 |
| | 1 | 1 | 4 | 8 | 11 | 37 | 51 | 30 | 8 | 7.44 | 8 |
|---|
| Electronic Functionality | 136 |
7 | | 2 | 7 | 6 | 15 | 16 | 25 | 44 | 14 | 8 | 6.42 | 7 |
|---|
| Company Satisfaction | 144 |
1 | 2 | 1 | 3 | 3 | 7 | 9 | 28 | 52 | 38 | 8 | 7.42 | 8 |
|---|
| Support Satisfaction | 144 |
1 | 2 | 1 | 1 | 3 | 2 | 10 | 19 | 49 | 56 | 9 | 7.76 | 8 |
|---|
| Support Improvement | 137 |
1 | 1 | 1 | | 5 | 30 | 8 | 29 | 31 | 31 | 8 | 6.94 | 7 |
|---|
| Company Loyalty | 142 |
4 | 4 | 4 | 3 | 8 | 12 | 10 | 28 | 31 | 38 | 9 | 6.75 | 7 |
|---|
| Open Source Interest | 143 |
48 | 15 | 10 | 11 | 20 | 24 | 6 | 3 | 5 | 1 | 0 | 2.62 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 148 |
8 | 5.41% |
|---|
| Considering new Interface | 148 |
5 | 3.38% |
|---|
| System Installed on time? | 148 |
138 | 93.24% |
|---|
| Average Collection size: |
| 35763 |
|---|
| Type | Count |
|---|
| Public | 124 |
|---|
| Academic | 15 |
|---|
| School | 2 |
|---|
| Consortium | 3 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 18 |
|---|
| [2] 10,001-100,000 | 117 |
|---|
| [3] 100,001-250,000 | 7 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2017 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 132 |
1 | | 2 | 4 | 4 | 5 | 21 | 23 | 45 | 27 | 8 | 7.17 | 8 |
|---|
| ILS Functionality | 132 |
| | 4 | 4 | 4 | 9 | 20 | 24 | 43 | 24 | 8 | 7.04 | 8 |
|---|
| Print Functionality | 127 |
| 1 | 2 | 1 | 5 | 8 | 14 | 24 | 49 | 23 | 8 | 7.24 | 8 |
|---|
| Electronic Functionality | 127 |
2 | 1 | 2 | 4 | 14 | 18 | 17 | 15 | 35 | 19 | 8 | 6.46 | 7 |
|---|
| Company Satisfaction | 130 |
2 | 1 | 2 | | 3 | 8 | 9 | 27 | 37 | 41 | 9 | 7.42 | 8 |
|---|
| Support Satisfaction | 132 |
1 | | 1 | | 4 | 5 | 11 | 21 | 37 | 52 | 9 | 7.73 | 8 |
|---|
| Support Improvement | 128 |
2 | | | | 4 | 24 | 11 | 14 | 31 | 42 | 9 | 7.23 | 8 |
|---|
| Company Loyalty | 126 |
3 | | 1 | 2 | 7 | 7 | 17 | 21 | 33 | 35 | 9 | 7.13 | 8 |
|---|
| Open Source Interest | 127 |
48 | 13 | 14 | 8 | 15 | 14 | 7 | 4 | 3 | 1 | 0 | 2.35 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 133 |
12 | 9.02% |
|---|
| Considering new Interface | 133 |
2 | 1.50% |
|---|
| System Installed on time? | 133 |
121 | 90.98% |
|---|
| Average Collection size: |
| 58743 |
|---|
| Type | Count |
|---|
| Public | 111 |
|---|
| Academic | 14 |
|---|
| School | 0 |
|---|
| Consortium | 4 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 18 |
|---|
| [2] 10,001-100,000 | 100 |
|---|
| [3] 100,001-250,000 | 7 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 89 |
| | 3 | 2 | 3 | 8 | 10 | 27 | 25 | 11 | 7 | 6.88 | 7 |
|---|
| ILS Functionality | 88 |
| | 1 | 3 | 4 | 10 | 12 | 15 | 35 | 8 | 8 | 6.89 | 7 |
|---|
| Print Functionality | 87 |
1 | | 1 | 2 | 3 | 6 | 11 | 25 | 25 | 13 | 7 | 6.99 | 7 |
|---|
| Electronic Functionality | 75 |
3 | 2 | 2 | 3 | 6 | 8 | 9 | 18 | 14 | 10 | 7 | 6.15 | 7 |
|---|
| Company Satisfaction | 88 |
| | 1 | 2 | 4 | 5 | 10 | 13 | 37 | 16 | 8 | 7.27 | 8 |
|---|
| Support Satisfaction | 87 |
| 1 | | 1 | | 6 | 8 | 13 | 32 | 26 | 8 | 7.62 | 8 |
|---|
| Support Improvement | 86 |
| | 1 | | 7 | 12 | 11 | 24 | 15 | 16 | 7 | 6.84 | 7 |
|---|
| Company Loyalty | 88 |
4 | 2 | | | 4 | 8 | 9 | 17 | 28 | 16 | 8 | 6.81 | 8 |
|---|
| Open Source Interest | 85 |
24 | 10 | 22 | 6 | 6 | 7 | 5 | 3 | 2 | | 0 | 2.33 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 90 |
4 | 4.44% |
|---|
| Considering new Interface | 90 |
2 | 2.22% |
|---|
| System Installed on time? | 90 |
83 | 92.22% |
|---|
| Average Collection size: |
| 39853 |
|---|
| Type | Count |
|---|
| Public | 77 |
|---|
| Academic | 11 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 14 |
|---|
| [2] 10,001-100,000 | 69 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2015 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 131 |
| | 2 | 2 | 6 | 15 | 15 | 37 | 36 | 18 | 7 | 6.93 | 7 |
|---|
| ILS Functionality | 130 |
| | 2 | 2 | 7 | 13 | 16 | 45 | 32 | 13 | 7 | 6.82 | 7 |
|---|
| Print Functionality | 128 |
1 | | 1 | 1 | 8 | 2 | 15 | 42 | 43 | 15 | 8 | 7.11 | 7 |
|---|
| Electronic Functionality | 108 |
1 | 1 | 3 | 6 | 7 | 8 | 14 | 32 | 25 | 11 | 7 | 6.48 | 7 |
|---|
| Company Satisfaction | 130 |
1 | 1 | | 2 | 2 | 11 | 10 | 39 | 41 | 23 | 8 | 7.22 | 7 |
|---|
| Support Satisfaction | 130 |
| 1 | | 2 | 4 | 3 | 12 | 28 | 40 | 40 | 8 | 7.58 | 8 |
|---|
| Support Improvement | 125 |
| 1 | | | 7 | 35 | 10 | 18 | 30 | 24 | 5 | 6.77 | 7 |
|---|
| Company Loyalty | 127 |
6 | | | 3 | 8 | 15 | 20 | 25 | 28 | 22 | 8 | 6.56 | 7 |
|---|
| Open Source Interest | 122 |
36 | 9 | 24 | 6 | 16 | 15 | 5 | 6 | 4 | 1 | 0 | 2.68 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 136 |
12 | 8.82% |
|---|
| Considering new Interface | 136 |
3 | 2.21% |
|---|
| System Installed on time? | 136 |
125 | 91.91% |
|---|
| Average Collection size: |
| 38377 |
|---|
| Type | Count |
|---|
| Public | 119 |
|---|
| Academic | 12 |
|---|
| School | 0 |
|---|
| Consortium | 2 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 17 |
|---|
| [2] 10,001-100,000 | 106 |
|---|
| [3] 100,001-250,000 | 8 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2014 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 53 |
2 | 2 | 2 | 2 | | 7 | 8 | 11 | 11 | 8 | 7 | 6.26 | 7 |
|---|
| ILS Functionality | 54 |
| 1 | 4 | 2 | 1 | 5 | 6 | 9 | 19 | 7 | 8 | 6.63 | 7 |
|---|
| Print Functionality | 55 |
| 1 | 1 | 2 | 6 | 4 | 6 | 18 | 12 | 5 | 7 | 6.47 | 7 |
|---|
| Electronic Functionality | 47 |
3 | 1 | 3 | 1 | 7 | 9 | 4 | 10 | 5 | 4 | 7 | 5.38 | 5 |
|---|
| Company Satisfaction | 54 |
| 2 | 3 | | 2 | 3 | 9 | 18 | 10 | 7 | 7 | 6.56 | 7 |
|---|
| Support Satisfaction | 55 |
1 | 2 | 1 | 1 | 1 | 3 | 4 | 10 | 21 | 11 | 8 | 7.04 | 8 |
|---|
| Support Improvement | 53 |
| 3 | 2 | 1 | 2 | 11 | 1 | 8 | 18 | 7 | 8 | 6.45 | 7 |
|---|
| Company Loyalty | 54 |
4 | 1 | 2 | 2 | 3 | 2 | 9 | 2 | 17 | 12 | 8 | 6.39 | 8 |
|---|
| Open Source Interest | 52 |
14 | 6 | 12 | 1 | 9 | 5 | 3 | | 1 | 1 | 0 | 2.48 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 58 |
8 | 13.79% |
|---|
| Considering new Interface | 58 |
4 | 6.90% |
|---|
| System Installed on time? | 58 |
55 | 94.83% |
|---|
| Average Collection size: |
| 47480 |
|---|
| Type | Count |
|---|
| Public | 49 |
|---|
| Academic | 7 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 8 |
|---|
| [2] 10,001-100,000 | 42 |
|---|
| [3] 100,001-250,000 | 6 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2013 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 68 |
5 | 2 | | | 2 | 6 | 4 | 18 | 19 | 12 | 8 | 6.62 | 7 |
|---|
| ILS Functionality | 68 |
3 | 1 | | 1 | 5 | 6 | 4 | 19 | 18 | 11 | 7 | 6.68 | 7 |
|---|
| Print Functionality | 68 |
4 | 2 | 1 | 1 | 1 | 2 | 6 | 14 | 22 | 15 | 8 | 6.85 | 8 |
|---|
| Electronic Functionality | 63 |
3 | 2 | 2 | 3 | 6 | 7 | 6 | 13 | 11 | 10 | 7 | 6.02 | 7 |
|---|
| Company Satisfaction | 68 |
5 | 1 | 1 | 1 | 1 | 4 | 3 | 16 | 15 | 21 | 9 | 6.90 | 8 |
|---|
| Support Satisfaction | 68 |
4 | | 1 | 3 | 1 | 3 | 2 | 11 | 17 | 26 | 9 | 7.19 | 8 |
|---|
| Support Improvement | 64 |
4 | | | | 7 | 18 | 2 | 11 | 8 | 14 | 5 | 6.20 | 7 |
|---|
| Company Loyalty | 67 |
5 | 3 | 2 | 2 | 4 | 4 | 5 | 12 | 12 | 18 | 9 | 6.28 | 7 |
|---|
| Open Source Interest | 66 |
24 | 11 | 5 | 1 | 7 | 10 | 3 | 4 | | 1 | 0 | 2.38 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 69 |
7 | 10.14% |
|---|
| Considering new Interface | 69 |
2 | 2.90% |
|---|
| System Installed on time? | 69 |
66 | 95.65% |
|---|
| Average Collection size: |
| 42434 |
|---|
| Type | Count |
|---|
| Public | 58 |
|---|
| Academic | 8 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 4 |
|---|
| [2] 10,001-100,000 | 57 |
|---|
| [3] 100,001-250,000 | 6 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2012 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 74 |
2 | 1 | | 3 | | 1 | 5 | 15 | 31 | 16 | 8 | 7.32 | 8 |
|---|
| ILS Functionality | 76 |
2 | | 3 | 3 | 2 | 1 | 4 | 18 | 29 | 14 | 8 | 7.05 | 8 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 76 |
1 | 1 | 1 | 1 | | 1 | 4 | 15 | 24 | 28 | 9 | 7.68 | 8 |
|---|
| Support Satisfaction | 76 |
1 | 1 | | 3 | | 1 | 4 | 11 | 18 | 37 | 9 | 7.80 | 8 |
|---|
| Support Improvement | 75 |
1 | | 1 | 2 | 9 | 14 | 3 | 7 | 16 | 22 | 9 | 6.76 | 8 |
|---|
| Company Loyalty | 76 |
5 | | 1 | 1 | 2 | 4 | 4 | 8 | 22 | 29 | 9 | 7.24 | 8 |
|---|
| Open Source Interest | 70 |
22 | 8 | 14 | 4 | 7 | 7 | 5 | 3 | | | 0 | 2.31 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 79 |
6 | 7.59% |
|---|
| Considering new Interface | 79 |
3 | 3.80% |
|---|
| System Installed on time? | 79 |
71 | 89.87% |
|---|
| Average Collection size: |
| 64695 |
|---|
| Type | Count |
|---|
| Public | 61 |
|---|
| Academic | 14 |
|---|
| School | 1 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 9 |
|---|
| [2] 10,001-100,000 | 63 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2011 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 67 |
| 1 | 1 | | | 2 | 6 | 12 | 21 | 24 | 9 | 7.72 | 8 |
|---|
| ILS Functionality | 67 |
| | 2 | | | 3 | 7 | 16 | 22 | 17 | 8 | 7.49 | 8 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 67 |
| | | 1 | | 1 | 7 | 5 | 23 | 30 | 9 | 8.04 | 8 |
|---|
| Support Satisfaction | 67 |
| 1 | | | 1 | 1 | 2 | 1 | 19 | 42 | 9 | 8.34 | 9 |
|---|
| Support Improvement | 66 |
1 | | | | 1 | 9 | 8 | 5 | 13 | 29 | 9 | 7.53 | 8 |
|---|
| Company Loyalty | 66 |
2 | 1 | | | 1 | 3 | 3 | 8 | 18 | 30 | 9 | 7.70 | 8 |
|---|
| Open Source Interest | 66 |
18 | 12 | 7 | 4 | 9 | 8 | 4 | | 3 | 1 | 0 | 2.59 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 67 |
3 | 4.48% |
|---|
| Considering new Interface | 67 |
0 | 0.00% |
|---|
| System Installed on time? | 67 |
65 | 97.01% |
|---|
| Average Collection size: |
| 40971 |
|---|
| Type | Count |
|---|
| Public | 50 |
|---|
| Academic | 13 |
|---|
| School | 2 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 56 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2010 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 72 |
| | | 1 | 1 | 3 | 7 | 27 | 17 | 16 | 7 | 7.40 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 72 |
| | | | | 5 | 4 | 19 | 16 | 28 | 9 | 7.81 | 8 |
|---|
| Support Satisfaction | 72 |
| | | 1 | | 2 | 3 | 19 | 12 | 35 | 9 | 7.99 | 8 |
|---|
| Support Improvement | 71 |
| | | | 16 | 15 | 4 | 5 | 8 | 23 | 9 | 6.61 | 7 |
|---|
| Company Loyalty | 72 |
| | | | 3 | 5 | 2 | 5 | 24 | 33 | 9 | 7.96 | 8 |
|---|
| Open Source Interest | 71 |
20 | 7 | 20 | 6 | 2 | 11 | 4 | 1 | | | 0 | 2.24 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 73 |
4 | 5.48% |
|---|
| Considering new Interface | 73 |
0 | 0.00% |
|---|
| System Installed on time? | 73 |
71 | 97.26% |
|---|
| Average Collection size: |
| 31725 |
|---|
| Type | Count |
|---|
| Public | 59 |
|---|
| Academic | 11 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 59 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2009 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 71 |
| | | | 1 | 1 | 5 | 16 | 27 | 21 | 8 | 7.83 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 71 |
| | | 1 | | 2 | 2 | 5 | 19 | 42 | 9 | 8.31 | 9 |
|---|
| Support Satisfaction | 70 |
| | | 1 | 1 | 1 | | 8 | 15 | 44 | 9 | 8.34 | 9 |
|---|
| Support Improvement | 64 |
| 2 | | | | 7 | 2 | 10 | 10 | 33 | 9 | 7.75 | 9 |
|---|
| Company Loyalty | 71 |
| | | | 1 | 1 | 1 | 9 | 9 | 50 | 9 | 8.45 | 9 |
|---|
| Open Source Interest | 71 |
29 | 9 | 12 | 1 | 5 | 8 | 2 | 3 | 1 | 1 | 0 | 2.06 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 72 |
1 | 1.39% |
|---|
| Considering new Interface | 72 |
1 | 1.39% |
|---|
| System Installed on time? | 72 |
68 | 94.44% |
|---|
| 2008 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 81 |
2 | 1 | 1 | 2 | 3 | 4 | 2 | 17 | 25 | 24 | 8 | 7.26 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 81 |
2 | | | 2 | 3 | 3 | 2 | 12 | 20 | 37 | 9 | 7.68 | 8 |
|---|
| Support Satisfaction | 81 |
2 | | 1 | 2 | 1 | 2 | 3 | 11 | 15 | 44 | 9 | 7.81 | 9 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 81 |
3 | | 2 | | 4 | 3 | | 10 | 18 | 41 | 9 | 7.63 | 9 |
|---|
| Open Source Interest | 81 |
30 | 6 | 6 | 8 | 8 | 11 | 5 | 4 | 1 | 2 | 0 | 2.63 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 83 |
4 | 4.82% |
|---|
| Considering new Interface | 83 |
0 | 0.00% |
|---|
| System Installed on time? | 83 |
80 | 96.39% |
|---|
| 2007 Survey Results |
| Product: VERSO |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 18 |
1 | | | | | 2 | 2 | 5 | 5 | 3 | 7 | 6.89 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 24 |
| | 1 | 1 | 1 | 1 | | 5 | 8 | 7 | 8 | 7.33 | 8 |
|---|
| Support Satisfaction | 24 |
| | 1 | 1 | 1 | | 1 | 4 | 8 | 8 | 8 | 7.46 | 8 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 24 |
3 | | 2 | | | | 1 | 3 | 8 | 7 | 8 | 6.58 | 8 |
|---|
| Open Source Interest | 24 |
7 | 2 | 1 | 3 | 3 | 4 | 2 | | 1 | 1 | 0 | 3.08 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 24 |
4 | 16.67% |
|---|
| Considering new Interface | 24 |
1 | 4.17% |
|---|
| System Installed on time? | 24 |
1 | 4.17% |
|---|
2024 : gen: 6.71 company 7.00 loyalty 6.59 support 7.20
2023 : gen: 7.24 company 7.53 loyalty 6.96 support 7.64
2022 : gen: 7.26 company 7.56 loyalty 7.06 support 7.82
2021 : gen: 7.00 company 7.43 loyalty 7.09 support 7.74
2020 : gen: 7.07 company 7.41 loyalty 6.97 support 7.61
2019 : gen: 6.29 company 6.94 loyalty 6.32 support 7.50
2018 : gen: 7.26 company 7.42 loyalty 6.75 support 7.76
2017 : gen: 7.17 company 7.42 loyalty 7.13 support 7.73
2016 : gen: 6.88 company 7.27 loyalty 6.81 support 7.62
2015 : gen: 6.93 company 7.22 loyalty 6.56 support 7.58
2014 : gen: 6.26 company 6.56 loyalty 6.39 support 7.04
2013 : gen: 6.62 company 6.90 loyalty 6.28 support 7.19
2012 : gen: 7.32 company 7.68 loyalty 7.24 support 7.80
2011 : gen: 7.72 company 8.04 loyalty 7.70 support 8.34
2010 : gen: 7.40 company 7.81 loyalty 7.96 support 7.99
2009 : gen: 7.83 company 8.31 loyalty 8.45 support 8.34
2008 : gen: 7.26 company 7.68 loyalty 7.63 support 7.81
2007 : gen: 6.89 company 7.33 loyalty 6.58 support 7.46
Comments (survey2024)
We are happy with Auto-Graphics but wish there was a working feature that allowed patrons to put printed materials on reserve via online. Unfortunately, everything looks as though it works but, when they come in, we haven't received any holds' notices. Also, we used to be able to search a book title via "Item Status" but now it's hit or miss. I don't know if this has anything to do with recent changes to the system or not, but it's frustrating. Otherwise, it's an easy platform to navigate.
(Library type: ; collection size: small; ils satisfaction: 7)
Our current ILS has issues that effect some but not all patrons. I have reached out to get this addressed and have been told there is nothing on their end that is wrong. Also, updates are pushed through without notification of what they are and many of the updates change the day-to-day workings of the system. This requires my staff to relearn the system on a regular basis. Also, changes to catalog records in the system also will randomly revert back to the old records.
(Library type: ; collection size: small; ils satisfaction: 3)
[...]
(Library type: ; collection size: very small; ils satisfaction: 6)
It is unlikely that we will consider an Open-Source ILS system as our library does not have the staff to provide technical support.
While AutoGraphics is a very customer-oriented ILS company and provides great customer support, its ILS is intended for public libraries. While it has basic functions needed, if we were to migrate to a new ILS system we would look for one geared toward academic libraries.
(Library type: ; collection size: very small; ils satisfaction: 7)
The customer service and support for Verso by Autographics is excellent. Any issue I have brought to their attention has been addressed in a timely manner. The system went thorough a big update in 2024 and the roll out was problematic, but issues are being addressed and remedied. The system has an excellent price point for a small library or collection, but it is not very robust.
(Library type: ; collection size: small; ils satisfaction: 4)
Our regional system recently made a switch to an open source (KoHa) and our library choose to not make the change. We stayed with VERSO and are very happy. Since our support dropped considerably, we can say that VERSO stepped up and has made us appreciate our choice to stay.
(Library type: Public; collection size: medium; ils satisfaction: 8)
Since the transition to AG version 6, this ILS is riddled with problems and constantly in need of fixes. Our library staff longs for the good ole days when it functioned as needed.
(Library type: Public; collection size: small; ils satisfaction: 2)
My criticism of Verso is that the user is unable to do batch changes of authority records when needed. I've never understood why there isn't some portal that allows us entrance to modify name, title, and subject authorities.
(Library type: Library Personnel; collection size: medium; ils satisfaction: 8)
For the most part, Verso adequately runs our library system. It is sometimes difficult to find where things are - and getting reports to provide the data needed. It could use a simpler interface, but overall, Verso gets the job done.
(Library type: Public; collection size: very small; ils satisfaction: 7)
Wonderful job!
(Library type: Public; collection size: small; ils satisfaction: 6)