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Statistical Report for Evergreen -- Equinox

Statistics according to type and size categories

The following table presents the 2024 results according to the type and size of the library.

2024 Evergreen -- Equinox Responses by Sector
Evergreen -- Equinox	all		Academic						Public						School		Consortium
			small		medium		large		small		medium		large
	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg
SatisfactionLevelILS	36	7.58	2		0		0		23	7.35	4		2		1		1
ILSFunctionality	35	7.54	2		0		0		22	7.45	4		2		1		1
PrintFunctionality	36	8.00	2		0		0		23	8.00	4		2		1		1
ElectronicFunctionality	35	5.66	2		0		0		22	5.32	4		2		1		1
SatisfactionCustomerSupport	36	7.81	2		0		0		23	7.87	4		2		1		1
CompanyLoyalty	35	7.94	2		0		0		23	7.83	3		2		1		1

2024 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	36	1					1	2	9	14	9	8	7.58	8
ILS Functionality	35				1		1	2	11	13	7	8	7.54	8
Print Functionality	36						1	2	5	16	12	8	8.00	8
Electronic Functionality	35	5			3		4	6	8	4	5	7	5.66	6
Company Satisfaction	36	1					2	1	6	15	11	8	7.69	8
Support Satisfaction	36	1					2	1	4	15	13	8	7.81	8
Support Improvement	0											0	0.00
Company Loyalty	35	1					1	2	2	14	15	9	7.94	8
Open Source Interest	33	3	1	2			3	1	1		8	9	7.42	10

Category	Total	Yes	percent
Considering new ILS	37	1	2.70%
Considering new Interface	37	2	5.41%
System Installed on time?	37	0	0.00%

Average Collection size:		564978

Type	Count
Public	30
Academic	2
School	1
Consortium	1
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	24
[3] 100,001-250,000	5
[4] 250,001-1,000,000	3
[5] 1,000,001-10,000,000	4
[6] over 10,000,001	0

2023 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	45						2	3	14	16	10	8	7.64	8
ILS Functionality	44							3	20	13	8	7	7.59	7
Print Functionality	45					1	2	3	11	17	11	8	7.64	8
Electronic Functionality	44	3	1	3	1	1	10	4	9	7	5	5	5.73	6
Company Satisfaction	45					1	1	6	4	15	18	9	7.89	8
Support Satisfaction	45					1	2	2	5	13	22	9	8.07	8
Support Improvement	0											0	0.00
Company Loyalty	44						4	4	4	9	23	9	7.98	9
Open Source Interest	35	2	2		1	1	7		2		3	5	7.29	10

Category	Total	Yes	percent
Considering new ILS	45	0	0.00%
Considering new Interface	45	1	2.22%
System Installed on time?	45	0	0.00%

Average Collection size:		309073

Type	Count
Public	37
Academic	3
School	0
Consortium	3
Special	0

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	28
[3] 100,001-250,000	7
[4] 250,001-1,000,000	7
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2022 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	41						2	4	11	15	9	8	7.61	8
ILS Functionality	41				1			5	11	12	12	8	7.66	8
Print Functionality	41						1	1	7	18	14	8	8.05	8
Electronic Functionality	38	4			2	2	9	3	6	9	3	5	5.74	6
Company Satisfaction	41				2		1	4	5	14	15	9	7.73	8
Support Satisfaction	41			1	2		2	3		12	21	9	7.83	9
Support Improvement	0											0	0.00
Company Loyalty	40			1	1		3	4	4	11	16	9	7.60	8
Open Source Interest	27	2			1	1	1	1	1	3	4	9	7.96	10

Category	Total	Yes	percent
Considering new ILS	41	2	4.88%
Considering new Interface	41	0	0.00%
System Installed on time?	41	0	0.00%

Average Collection size:		256975

Type	Count
Public	32
Academic	2
School	0
Consortium	3
Special	0

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	24
[3] 100,001-250,000	5
[4] 250,001-1,000,000	6
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2021 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	48				2	3	6	2	15	12	8	7	6.94	7
ILS Functionality	48					3	6	5	12	17	5	8	7.02	7
Print Functionality	47					1	3	5	13	12	13	7	7.51	8
Electronic Functionality	47	1			3	3	8	8	15	6	3	7	6.15	7
Company Satisfaction	46	1		1		2	5	4	14	8	11	7	6.96	7
Support Satisfaction	48			1		2	4	4	13	8	16	9	7.35	8
Support Improvement	0											0	0.00
Company Loyalty	47	1	1	2	3	3	5	4	12	6	10	7	6.32	7
Open Source Interest	32	1	1	1	3	2	2		4	1	7	9	7.16	4

Category	Total	Yes	percent
Considering new ILS	49	4	8.16%
Considering new Interface	49	1	2.04%
System Installed on time?	49	0	0.00%

Average Collection size:		139588

Type	Count
Public	42
Academic	2
School	0
Consortium	3
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	37
[3] 100,001-250,000	7
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2020 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	50					1	4	6	15	17	7	8	7.28	7
ILS Functionality	50					1	5	6	12	23	3	8	7.20	8
Print Functionality	50					2	1	5	12	19	11	8	7.56	8
Electronic Functionality	50	2		3	1	7	7	4	12	10	4	7	5.92	7
Company Satisfaction	48					1	1	3	11	22	10	8	7.71	8
Support Satisfaction	50						2	5	7	20	16	8	7.86	8
Support Improvement	0											0	0.00
Company Loyalty	48				1		3	4	8	18	14	8	7.67	8
Open Source Interest	37	4	1	1			4	1	2	2	11	9	7.24	5

Category	Total	Yes	percent
Considering new ILS	52	3	5.77%
Considering new Interface	52	1	1.92%
System Installed on time?	52	0	0.00%

Average Collection size:		388507

Type	Count
Public	44
Academic	2
School	0
Consortium	4
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2019 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	39	1		1	1	2	4	3	9	12	6	8	6.77	7
ILS Functionality	39				2	3	1	7	13	9	4	7	6.77	7
Print Functionality	39				1	1	2	3	8	17	7	8	7.44	8
Electronic Functionality	39	3	2		1		5	7	8	10	3	8	6.03	7
Company Satisfaction	39			1	2		5	3	5	8	15	9	7.31	8
Support Satisfaction	39	1		2		4	2	3	6	8	13	9	6.95	8
Support Improvement	39					4	12	5	6	4	8	5	6.46	6
Company Loyalty	38	2		4	1	2	2	2	7	4	14	9	6.53	7
Open Source Interest	37	4		2	1	1	1	2	2	4	20	9	6.86	9

Category	Total	Yes	percent
Considering new ILS	39	3	7.69%
Considering new Interface	39	3	7.69%
System Installed on time?	39	36	92.31%

Average Collection size:		162241

Type	Count
Public	34
Academic	3
School	0
Consortium	1
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	1
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2018 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	36			2		5	2	3	11	11	2	7	6.53	7
ILS Functionality	35		1	1	2	1	4	6	10	8	2	7	6.31	7
Print Functionality	36			1	2	2	3	3	9	13	3	8	6.75	7
Electronic Functionality	36	4	1	1	3	2	5	6	8	6		7	5.14	6
Company Satisfaction	36		1	1			3	2	8	13	8	8	7.28	8
Support Satisfaction	35	1			1	2	1	5	6	8	11	9	7.17	8
Support Improvement	35		1		3	2	11	4	4	6	4	5	5.97	6
Company Loyalty	34	3		1			4	2	7	9	8	8	6.68	8
Open Source Interest	33	2				3	2		4		22	9	7.52	9

Category	Total	Yes	percent
Considering new ILS	36	3	8.33%
Considering new Interface	36	2	5.56%
System Installed on time?	36	34	94.44%

Average Collection size:		167930

Type	Count
Public	29
Academic	6
School	0
Consortium	1
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2017 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	93				2	1	6	16	25	31	12	8	7.17	7
ILS Functionality	93				2	2	13	11	28	27	10	7	6.96	7
Print Functionality	93	1		1		3	2	11	28	28	19	7	7.32	8
Electronic Functionality	91	3	2	2	5	3	11	17	23	19	6	7	6.12	7
Company Satisfaction	91			1	2	5	8	7	20	25	23	8	7.22	8
Support Satisfaction	88			1	3	2	5	8	18	26	25	8	7.40	8
Support Improvement	86			1	1	7	21	4	12	27	13	8	6.73	7
Company Loyalty	83	5		1	4	3	7	9	11	19	24	9	6.75	8
Open Source Interest	80	10	2	2	1	6	5	2	1	6	45	9	6.63	9

Category	Total	Yes	percent
Considering new ILS	93	3	3.23%
Considering new Interface	93	9	9.68%
System Installed on time?	93	82	88.17%

Average Collection size:		266359

Type	Count
Public	73
Academic	8
School	0
Consortium	9
Special	1

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2016 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	72					4	7	14	17	19	11	8	7.01	7
ILS Functionality	70				1	6	4	11	19	19	10	7	6.97	7
Print Functionality	69	1			1	2	5	10	12	24	14	8	7.22	8
Electronic Functionality	70	2		3	1	4	13	15	12	16	4	8	6.11	6
Company Satisfaction	71	1				3	7	9	14	22	15	8	7.18	8
Support Satisfaction	68	1			1	3	7	8	13	19	16	8	7.13	8
Support Improvement	68	1				2	24	7	7	12	15	5	6.62	7
Company Loyalty	65	2	2	2	1	1	9	4	9	11	24	9	6.91	8
Open Source Interest	65	6	1	1	1	4	2	3	5	4	38	9	7.06	9

Category	Total	Yes	percent
Considering new ILS	73	2	2.74%
Considering new Interface	73	3	4.11%
System Installed on time?	73	64	87.67%

Average Collection size:		225267

Type	Count
Public	53
Academic	10
School	1
Consortium	5
Special	3

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2015 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	76		1		1	2	2	12	19	21	18	8	7.33	8
ILS Functionality	76			1		5	1	8	22	23	16	8	7.33	8
Print Functionality	76			1		3	1	9	13	27	22	8	7.61	8
Electronic Functionality	70	2		2	4	4	8	9	14	18	9	8	6.41	7
Company Satisfaction	74	1			1	4	4	5	12	20	27	9	7.51	8
Support Satisfaction	73	1	1		3	4	2	4	6	21	31	9	7.52	8
Support Improvement	73	1				4	20	7	9	16	16	5	6.75	7
Company Loyalty	72	1	2	3		2	6	5	7	23	23	8	7.17	8
Open Source Interest	67	9	4			5	1	1	3	1	43	9	6.73	9

Category	Total	Yes	percent
Considering new ILS	79	1	1.27%
Considering new Interface	79	0	0.00%
System Installed on time?	79	71	89.87%

Average Collection size:		88567

Type	Count
Public	71
Academic	5
School	0
Consortium	1
Special	2

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2014 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	74			2	1	7	3	12	19	19	11	7	6.84	7
ILS Functionality	74			1	3	5	6	10	20	23	6	8	6.74	7
Print Functionality	72			1		2	5	3	23	24	14	8	7.39	8
Electronic Functionality	72	2		3	3	11	9	17	12	8	7	6	5.79	6
Company Satisfaction	72			1	2	3	6	9	16	19	16	8	7.11	7
Support Satisfaction	72			1	1	6	4	7	17	19	17	8	7.15	8
Support Improvement	72					4	23	10	11	9	15	5	6.60	6
Company Loyalty	68	1	1	1	1	4	9	7	10	16	18	9	6.90	8
Open Source Interest	64	7			1	3	3	4	3	5	38	9	7.14	9

Category	Total	Yes	percent
Considering new ILS	75	1	1.33%
Considering new Interface	75	7	9.33%
System Installed on time?	75	66	88.00%

Average Collection size:		212704

Type	Count
Public	64
Academic	5
School	0
Consortium	3
Special	1

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2013 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	54		1	3		3	2	7	14	13	11	7	6.89	7
ILS Functionality	54		2	2	2	1	3	9	10	15	10	8	6.76	7
Print Functionality	54		1	1		3	2	5	11	19	12	8	7.26	8
Electronic Functionality	54	4	1	2	5	3	10	3	15	6	5	7	5.52	6
Company Satisfaction	53	1	2		1	2	2	4	11	17	13	8	7.11	8
Support Satisfaction	52	1		1	1	3	5	4	11	12	14	9	7.02	8
Support Improvement	53	1		1		2	8	6	13	12	10	7	6.85	7
Company Loyalty	52	2		2	1	3	4	1	10	12	17	9	7.00	8
Open Source Interest	47	6	1			3	2	1	2	5	27	9	6.94	9

Category	Total	Yes	percent
Considering new ILS	54	1	1.85%
Considering new Interface	54	2	3.70%
System Installed on time?	54	46	85.19%

Average Collection size:		186961

Type	Count
Public	43
Academic	5
School	0
Consortium	4
Special	1

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2012 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	85		9		4	3	9	8	23	20	9	7	6.21	7
ILS Functionality	85	1		3		15	7	11	24	16	8	7	6.29	7
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	85		1		2	12	8	6	19	18	19	7	6.81	7
Support Satisfaction	84	1	1	1	3	12	5	8	16	14	23	9	6.71	7
Support Improvement	83	2	1	1		10	19	10	10	16	14	5	6.29	6
Company Loyalty	82	5	1	1		10	5	4	16	19	21	9	6.65	7
Open Source Interest	72	8	2	1		1	2	1	3	6	48	9	7.29	9

Category	Total	Yes	percent
Considering new ILS	89	0	0.00%
Considering new Interface	89	3	3.37%
System Installed on time?	89	76	85.39%

Average Collection size:		1089334

Type	Count
Public	80
Academic	2
School	1
Consortium	3
Special	1

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2011 Survey Results
Product: Evergreen -- Equinox		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	50	1	1	1		4	2	9	18	9	5	7	6.52	7
ILS Functionality	49	1	1	2	3		3	8	20	8	3	7	6.29	7
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	50	2			3	2	4	4	5	21	9	8	6.90	8
Support Satisfaction	50	2			1	3	5	7	5	17	10	8	6.86	8
Support Improvement	48	2			1	1	16	6	4	12	6	5	6.27	6
Company Loyalty	48	5		2	1	2	2	3	5	9	19	9	6.69	8
Open Source Interest	38	3	1			1	2	1	2	1	27	9	7.53	9

Category	Total	Yes	percent
Considering new ILS	52	1	1.92%
Considering new Interface	52	1	1.92%
System Installed on time?	52	44	84.62%

Average Collection size:		120847

Type	Count
Public	49
Academic	2
School	0
Consortium	1
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

0 Responses for Evergreen -- Equinox in 2010

0 Responses for Evergreen -- Equinox in 2009

0 Responses for Evergreen -- Equinox in 2008

0 Responses for Evergreen -- Equinox in 2007

2024 : gen: 7.58 company 7.69 loyalty 7.94 support 7.81

2023 : gen: 7.64 company 7.89 loyalty 7.98 support 8.07

2022 : gen: 7.61 company 7.73 loyalty 7.60 support 7.83

2021 : gen: 6.94 company 6.96 loyalty 6.32 support 7.35

2020 : gen: 7.28 company 7.71 loyalty 7.67 support 7.86

2019 : gen: 6.77 company 7.31 loyalty 6.53 support 6.95

2018 : gen: 6.53 company 7.28 loyalty 6.68 support 7.17

2017 : gen: 7.17 company 7.22 loyalty 6.75 support 7.40

2016 : gen: 7.01 company 7.18 loyalty 6.91 support 7.13

2015 : gen: 7.33 company 7.51 loyalty 7.17 support 7.52

2014 : gen: 6.84 company 7.11 loyalty 6.90 support 7.15

2013 : gen: 6.89 company 7.11 loyalty 7.00 support 7.02

2012 : gen: 6.21 company 6.81 loyalty 6.65 support 6.71

2011 : gen: 6.52 company 6.90 loyalty 6.69 support 6.86

Comments (survey2024)

[...] (Library type: ; collection size: medium; ils satisfaction: 8)

We had an open source ILS in the past and with the technology support in house, would never want to use open source again. (Library type: School; collection size: small; ils satisfaction: 7)

We get great support from Equinox Open Library Initiative. There are some functionalities we don't use such as acquisitions, and serials. (Library type: Public; collection size: medium; ils satisfaction: 8)

ILS

Library Technology Guides is a service provided by Marshall Breeding, independent consultant, author, and speaker.