Statistical Report for Destiny
Statistics according to type and size categories
The following table presents the 2024 results according to the type and size of the library.
| 2024 Destiny Responses by Sector |
|---|
| Destiny | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 31 | 7.13 |
2 | | 0 | | 0 | | 4 | | 0 | | 0 | | 22 | 7.86 | 0 | |
|---|
| ILSFunctionality | 31 | 7.29 |
2 | | 0 | | 0 | | 4 | | 0 | | 0 | | 22 | 7.86 | 0 | |
|---|
| PrintFunctionality | 31 | 7.87 |
2 | | 0 | | 0 | | 4 | | 0 | | 0 | | 22 | 8.18 | 0 | |
|---|
| ElectronicFunctionality | 30 | 5.80 |
2 | | 0 | | 0 | | 4 | | 0 | | 0 | | 21 | 6.62 | 0 | |
|---|
| SatisfactionCustomerSupport | 30 | 7.10 |
2 | | 0 | | 0 | | 4 | | 0 | | 0 | | 21 | 7.38 | 0 | |
|---|
| CompanyLoyalty | 30 | 6.23 |
2 | | 0 | | 0 | | 4 | | 0 | | 0 | | 21 | 7.10 | 0 | |
|---|
| 2024 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 31 |
| | 1 | 3 | 1 | 1 | 1 | 6 | 9 | 9 | 8 | 7.13 | 8 |
|---|
| ILS Functionality | 31 |
| | 1 | 1 | 1 | 2 | 3 | 5 | 8 | 10 | 9 | 7.29 | 8 |
|---|
| Print Functionality | 31 |
| | | | | 1 | 4 | 4 | 11 | 11 | 8 | 7.87 | 8 |
|---|
| Electronic Functionality | 30 |
1 | 3 | | 2 | 2 | 3 | 3 | 8 | 4 | 4 | 7 | 5.80 | 7 |
|---|
| Company Satisfaction | 30 |
| 2 | 1 | | | 3 | 3 | 6 | 9 | 6 | 8 | 6.83 | 8 |
|---|
| Support Satisfaction | 30 |
| 1 | 1 | 1 | | 2 | 3 | 5 | 9 | 8 | 8 | 7.10 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 30 |
3 | 2 | | 1 | | 1 | 2 | 9 | 6 | 6 | 7 | 6.23 | 7 |
|---|
| Open Source Interest | 31 |
9 | 7 | 3 | 2 | | 3 | | 2 | 4 | | 0 | 2.90 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 36 |
5 | 13.89% |
|---|
| Considering new Interface | 36 |
0 | 0.00% |
|---|
| System Installed on time? | 36 |
0 | 0.00% |
|---|
| Average Collection size: |
| 98726 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 2 |
|---|
| School | 26 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 9 |
|---|
| [2] 10,001-100,000 | 13 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2023 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 40 |
| | | 1 | 3 | 2 | 2 | 7 | 12 | 13 | 9 | 7.47 | 8 |
|---|
| ILS Functionality | 40 |
| 1 | 2 | | 1 | 3 | 1 | 9 | 12 | 11 | 8 | 7.20 | 8 |
|---|
| Print Functionality | 40 |
| | | | 2 | 1 | 1 | 2 | 13 | 21 | 9 | 8.15 | 9 |
|---|
| Electronic Functionality | 38 |
7 | 3 | | | | 4 | 2 | 4 | 5 | 13 | 9 | 5.79 | 7 |
|---|
| Company Satisfaction | 39 |
| | | 2 | 1 | 3 | 2 | 6 | 9 | 16 | 9 | 7.56 | 8 |
|---|
| Support Satisfaction | 40 |
| | 3 | | | 1 | 1 | 3 | 13 | 19 | 9 | 7.83 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 40 |
4 | | | 1 | 2 | 2 | | 5 | 11 | 15 | 9 | 6.97 | 8 |
|---|
| Open Source Interest | 38 |
12 | 2 | 3 | 2 | 3 | 11 | 3 | 1 | | 1 | 0 | 3.03 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 40 |
5 | 12.50% |
|---|
| Considering new Interface | 40 |
1 | 2.50% |
|---|
| System Installed on time? | 40 |
0 | 0.00% |
|---|
| Average Collection size: |
| 95892 |
|---|
| Type | Count |
|---|
| Public | 14 |
|---|
| Academic | 1 |
|---|
| School | 20 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 26 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2022 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 96 |
1 | | 2 | 4 | 1 | 7 | 8 | 20 | 29 | 24 | 8 | 7.20 | 8 |
|---|
| ILS Functionality | 96 |
| | 2 | 1 | 2 | 8 | 9 | 27 | 24 | 23 | 7 | 7.26 | 7 |
|---|
| Print Functionality | 95 |
| | 2 | | 2 | 4 | 9 | 16 | 32 | 30 | 8 | 7.62 | 8 |
|---|
| Electronic Functionality | 94 |
6 | 5 | 5 | 6 | 4 | 6 | 9 | 22 | 17 | 14 | 7 | 5.84 | 7 |
|---|
| Company Satisfaction | 93 |
1 | 1 | 3 | 3 | 1 | 8 | 11 | 16 | 29 | 20 | 8 | 6.99 | 8 |
|---|
| Support Satisfaction | 94 |
1 | 3 | 2 | | 3 | 8 | 5 | 14 | 30 | 28 | 8 | 7.22 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 94 |
2 | 1 | 3 | 4 | | 12 | 5 | 13 | 27 | 27 | 8 | 7.01 | 8 |
|---|
| Open Source Interest | 89 |
31 | 9 | 6 | 8 | 6 | 12 | 2 | 5 | 4 | 6 | 0 | 2.94 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 98 |
9 | 9.18% |
|---|
| Considering new Interface | 98 |
1 | 1.02% |
|---|
| System Installed on time? | 98 |
0 | 0.00% |
|---|
| Average Collection size: |
| 68245 |
|---|
| Type | Count |
|---|
| Public | 12 |
|---|
| Academic | 6 |
|---|
| School | 74 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 18 |
|---|
| [2] 10,001-100,000 | 56 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2021 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 67 |
| | | 1 | 1 | 7 | 3 | 23 | 12 | 20 | 7 | 7.42 | 7 |
|---|
| ILS Functionality | 67 |
| | | 1 | 1 | 6 | 9 | 16 | 19 | 15 | 8 | 7.31 | 8 |
|---|
| Print Functionality | 66 |
| | | | | 4 | 5 | 15 | 12 | 30 | 9 | 7.89 | 8 |
|---|
| Electronic Functionality | 65 |
3 | | 2 | 1 | 6 | 11 | 8 | 8 | 10 | 16 | 9 | 6.37 | 7 |
|---|
| Company Satisfaction | 65 |
| 1 | | 1 | 3 | 4 | 2 | 13 | 20 | 21 | 9 | 7.51 | 8 |
|---|
| Support Satisfaction | 66 |
| 2 | | 1 | 1 | 5 | 2 | 5 | 20 | 30 | 9 | 7.74 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 65 |
| 1 | | 2 | 2 | 2 | 6 | 10 | 17 | 25 | 9 | 7.57 | 8 |
|---|
| Open Source Interest | 53 |
20 | | 9 | 2 | 4 | 11 | 1 | 1 | 4 | | 0 | 2.83 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 68 |
3 | 4.41% |
|---|
| Considering new Interface | 68 |
0 | 0.00% |
|---|
| System Installed on time? | 68 |
0 | 0.00% |
|---|
| Average Collection size: |
| 289474 |
|---|
| Type | Count |
|---|
| Public | 10 |
|---|
| Academic | 3 |
|---|
| School | 45 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 13 |
|---|
| [2] 10,001-100,000 | 37 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2020 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 90 |
| | 1 | 2 | 3 | 4 | 6 | 26 | 15 | 33 | 9 | 7.50 | 8 |
|---|
| ILS Functionality | 90 |
| | 2 | 3 | 3 | 2 | 5 | 23 | 19 | 33 | 9 | 7.50 | 8 |
|---|
| Print Functionality | 89 |
| | | 2 | 3 | 1 | 1 | 14 | 27 | 41 | 9 | 8.00 | 8 |
|---|
| Electronic Functionality | 85 |
4 | 3 | 4 | 1 | 4 | 9 | 8 | 18 | 9 | 25 | 9 | 6.42 | 7 |
|---|
| Company Satisfaction | 89 |
| | 2 | 2 | | 4 | 3 | 21 | 23 | 34 | 9 | 7.70 | 8 |
|---|
| Support Satisfaction | 88 |
| | 3 | | 1 | 3 | 9 | 16 | 19 | 37 | 9 | 7.68 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 90 |
5 | | 1 | | | 5 | 6 | 14 | 18 | 41 | 9 | 7.49 | 8 |
|---|
| Open Source Interest | 76 |
28 | 10 | 10 | 3 | 5 | 15 | 3 | 1 | | 1 | 0 | 2.21 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 94 |
7 | 7.45% |
|---|
| Considering new Interface | 94 |
0 | 0.00% |
|---|
| System Installed on time? | 94 |
0 | 0.00% |
|---|
| Average Collection size: |
| 870128 |
|---|
| Type | Count |
|---|
| Public | 21 |
|---|
| Academic | 6 |
|---|
| School | 63 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 21 |
|---|
| [2] 10,001-100,000 | 54 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2019 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 113 |
| | 2 | 2 | 3 | 5 | 3 | 34 | 35 | 29 | 8 | 7.47 | 8 |
|---|
| ILS Functionality | 113 |
| 1 | 1 | 1 | 3 | 7 | 7 | 34 | 31 | 28 | 7 | 7.37 | 8 |
|---|
| Print Functionality | 113 |
| | | 2 | 3 | 3 | 3 | 18 | 43 | 41 | 8 | 7.88 | 8 |
|---|
| Electronic Functionality | 106 |
6 | 3 | 2 | 3 | 4 | 12 | 10 | 26 | 23 | 17 | 7 | 6.33 | 7 |
|---|
| Company Satisfaction | 112 |
| | 1 | 2 | 3 | 6 | 8 | 27 | 33 | 32 | 8 | 7.49 | 8 |
|---|
| Support Satisfaction | 111 |
1 | 1 | | 1 | 4 | 2 | 9 | 21 | 34 | 38 | 9 | 7.61 | 8 |
|---|
| Support Improvement | 108 |
1 | | 3 | 1 | 10 | 28 | 10 | 13 | 23 | 19 | 5 | 6.44 | 7 |
|---|
| Company Loyalty | 110 |
2 | 3 | | | 8 | 10 | 11 | 10 | 31 | 35 | 9 | 7.13 | 8 |
|---|
| Open Source Interest | 112 |
39 | 13 | 15 | 5 | 14 | 14 | 5 | 3 | 1 | 3 | 0 | 2.41 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 114 |
7 | 6.14% |
|---|
| Considering new Interface | 114 |
4 | 3.51% |
|---|
| System Installed on time? | 114 |
107 | 93.86% |
|---|
| Average Collection size: |
| 152483 |
|---|
| Type | Count |
|---|
| Public | 17 |
|---|
| Academic | 7 |
|---|
| School | 81 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 24 |
|---|
| [2] 10,001-100,000 | 73 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 3 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2018 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 201 |
1 | | 3 | 3 | 2 | 15 | 20 | 40 | 52 | 65 | 9 | 7.46 | 8 |
|---|
| ILS Functionality | 200 |
1 | | 2 | 5 | 6 | 7 | 27 | 36 | 59 | 57 | 8 | 7.38 | 8 |
|---|
| Print Functionality | 199 |
| 2 | | 3 | 4 | 6 | 13 | 35 | 50 | 86 | 9 | 7.81 | 8 |
|---|
| Electronic Functionality | 195 |
7 | 6 | 7 | 4 | 9 | 20 | 26 | 35 | 35 | 46 | 9 | 6.48 | 7 |
|---|
| Company Satisfaction | 199 |
| 1 | 2 | 2 | 6 | 12 | 16 | 39 | 49 | 72 | 9 | 7.56 | 8 |
|---|
| Support Satisfaction | 198 |
| | 3 | 1 | 6 | 12 | 20 | 35 | 44 | 77 | 9 | 7.59 | 8 |
|---|
| Support Improvement | 188 |
2 | 2 | 1 | 3 | 13 | 47 | 24 | 24 | 30 | 42 | 5 | 6.54 | 7 |
|---|
| Company Loyalty | 193 |
9 | 1 | 4 | 3 | 12 | 14 | 19 | 22 | 32 | 77 | 9 | 7.01 | 8 |
|---|
| Open Source Interest | 191 |
77 | 17 | 18 | 11 | 23 | 19 | 9 | 4 | 3 | 10 | 0 | 2.46 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 204 |
17 | 8.33% |
|---|
| Considering new Interface | 204 |
8 | 3.92% |
|---|
| System Installed on time? | 204 |
193 | 94.61% |
|---|
| Average Collection size: |
| 41067 |
|---|
| Type | Count |
|---|
| Public | 31 |
|---|
| Academic | 6 |
|---|
| School | 158 |
|---|
| Consortium | 2 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 40 |
|---|
| [2] 10,001-100,000 | 125 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2017 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 312 |
2 | 1 | 1 | 5 | 7 | 13 | 34 | 63 | 104 | 82 | 8 | 7.46 | 8 |
|---|
| ILS Functionality | 310 |
2 | 1 | 3 | 7 | 10 | 10 | 42 | 56 | 114 | 65 | 8 | 7.29 | 8 |
|---|
| Print Functionality | 309 |
2 | | | 1 | 8 | 3 | 21 | 52 | 103 | 119 | 9 | 7.88 | 8 |
|---|
| Electronic Functionality | 303 |
10 | 6 | 6 | 7 | 16 | 35 | 40 | 55 | 68 | 60 | 8 | 6.56 | 7 |
|---|
| Company Satisfaction | 309 |
1 | | 3 | 3 | 11 | 13 | 20 | 55 | 101 | 102 | 9 | 7.62 | 8 |
|---|
| Support Satisfaction | 304 |
1 | 1 | 4 | 4 | 9 | 9 | 24 | 56 | 79 | 117 | 9 | 7.64 | 8 |
|---|
| Support Improvement | 295 |
3 | 2 | 3 | 3 | 28 | 95 | 19 | 38 | 39 | 65 | 5 | 6.38 | 6 |
|---|
| Company Loyalty | 301 |
6 | 3 | 4 | 5 | 14 | 23 | 15 | 48 | 73 | 110 | 9 | 7.30 | 8 |
|---|
| Open Source Interest | 300 |
115 | 37 | 36 | 19 | 30 | 29 | 10 | 12 | 6 | 6 | 0 | 2.26 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 313 |
12 | 3.83% |
|---|
| Considering new Interface | 313 |
10 | 3.19% |
|---|
| System Installed on time? | 313 |
288 | 92.01% |
|---|
| Average Collection size: |
| 61607 |
|---|
| Type | Count |
|---|
| Public | 30 |
|---|
| Academic | 8 |
|---|
| School | 267 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 65 |
|---|
| [2] 10,001-100,000 | 202 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 3 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 611 |
1 | 5 | 7 | 2 | 14 | 26 | 45 | 137 | 200 | 174 | 8 | 7.54 | 8 |
|---|
| ILS Functionality | 602 |
| 3 | 11 | 5 | 13 | 29 | 58 | 119 | 211 | 153 | 8 | 7.45 | 8 |
|---|
| Print Functionality | 609 |
| | 3 | 6 | 15 | 17 | 26 | 92 | 215 | 235 | 9 | 7.89 | 8 |
|---|
| Electronic Functionality | 574 |
9 | 8 | 7 | 18 | 31 | 69 | 75 | 105 | 123 | 129 | 9 | 6.75 | 7 |
|---|
| Company Satisfaction | 610 |
2 | 1 | 3 | 9 | 18 | 26 | 43 | 110 | 200 | 198 | 8 | 7.62 | 8 |
|---|
| Support Satisfaction | 594 |
6 | 4 | 6 | 9 | 22 | 28 | 32 | 92 | 164 | 231 | 9 | 7.57 | 8 |
|---|
| Support Improvement | 573 |
7 | 2 | 5 | 6 | 57 | 149 | 49 | 68 | 104 | 126 | 5 | 6.53 | 7 |
|---|
| Company Loyalty | 590 |
20 | 7 | 8 | 4 | 30 | 42 | 37 | 73 | 150 | 219 | 9 | 7.24 | 8 |
|---|
| Open Source Interest | 568 |
216 | 57 | 54 | 36 | 78 | 61 | 26 | 13 | 14 | 13 | 0 | 2.40 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 621 |
21 | 3.38% |
|---|
| Considering new Interface | 621 |
25 | 4.03% |
|---|
| System Installed on time? | 621 |
562 | 90.50% |
|---|
| Average Collection size: |
| 44857 |
|---|
| Type | Count |
|---|
| Public | 61 |
|---|
| Academic | 8 |
|---|
| School | 539 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 118 |
|---|
| [2] 10,001-100,000 | 360 |
|---|
| [3] 100,001-250,000 | 7 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 4 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2015 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 131 |
| | | 3 | 5 | 8 | 17 | 24 | 40 | 34 | 8 | 7.37 | 8 |
|---|
| ILS Functionality | 131 |
| | 2 | | 5 | 10 | 17 | 28 | 39 | 30 | 8 | 7.28 | 8 |
|---|
| Print Functionality | 129 |
1 | | | | 4 | 11 | 6 | 27 | 33 | 47 | 9 | 7.62 | 8 |
|---|
| Electronic Functionality | 124 |
2 | 1 | 7 | 9 | 8 | 18 | 16 | 28 | 13 | 22 | 7 | 6.11 | 7 |
|---|
| Company Satisfaction | 129 |
| | 1 | | 4 | 7 | 13 | 31 | 39 | 34 | 8 | 7.49 | 8 |
|---|
| Support Satisfaction | 129 |
| | | 3 | 10 | 2 | 13 | 23 | 33 | 45 | 9 | 7.50 | 8 |
|---|
| Support Improvement | 118 |
4 | | 2 | 3 | 8 | 33 | 9 | 21 | 12 | 26 | 5 | 6.28 | 7 |
|---|
| Company Loyalty | 126 |
4 | 4 | | 2 | 6 | 11 | 8 | 18 | 25 | 48 | 9 | 7.10 | 8 |
|---|
| Open Source Interest | 123 |
59 | 9 | 16 | 3 | 17 | 7 | 4 | 4 | 3 | 1 | 0 | 1.93 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 137 |
11 | 8.03% |
|---|
| Considering new Interface | 137 |
5 | 3.65% |
|---|
| System Installed on time? | 137 |
122 | 89.05% |
|---|
| Average Collection size: |
| 183623 |
|---|
| Type | Count |
|---|
| Public | 45 |
|---|
| Academic | 4 |
|---|
| School | 84 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 15 |
|---|
| [2] 10,001-100,000 | 98 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 5 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2014 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 120 |
| | 4 | 6 | 3 | 5 | 9 | 23 | 41 | 29 | 8 | 7.22 | 8 |
|---|
| ILS Functionality | 120 |
| 2 | 5 | 3 | 5 | 2 | 8 | 24 | 42 | 29 | 8 | 7.20 | 8 |
|---|
| Print Functionality | 120 |
1 | 1 | 2 | 2 | | 4 | 8 | 19 | 43 | 40 | 8 | 7.63 | 8 |
|---|
| Electronic Functionality | 115 |
8 | 3 | 1 | 4 | 5 | 14 | 15 | 25 | 28 | 12 | 8 | 6.12 | 7 |
|---|
| Company Satisfaction | 119 |
1 | 1 | 4 | 1 | 2 | 5 | 9 | 20 | 39 | 37 | 8 | 7.43 | 8 |
|---|
| Support Satisfaction | 118 |
1 | 1 | 3 | 2 | 3 | 8 | 7 | 18 | 31 | 44 | 9 | 7.43 | 8 |
|---|
| Support Improvement | 113 |
2 | | 4 | 3 | 10 | 41 | 8 | 13 | 11 | 21 | 5 | 6.00 | 5 |
|---|
| Company Loyalty | 117 |
5 | 6 | 1 | 1 | 6 | 9 | 5 | 16 | 22 | 46 | 9 | 6.94 | 8 |
|---|
| Open Source Interest | 112 |
48 | 15 | 12 | 3 | 13 | 11 | 1 | 2 | 4 | 3 | 0 | 2.09 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 122 |
13 | 10.66% |
|---|
| Considering new Interface | 122 |
5 | 4.10% |
|---|
| System Installed on time? | 122 |
113 | 92.62% |
|---|
| Average Collection size: |
| 155840 |
|---|
| Type | Count |
|---|
| Public | 33 |
|---|
| Academic | 4 |
|---|
| School | 81 |
|---|
| Consortium | 2 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 19 |
|---|
| [2] 10,001-100,000 | 80 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 4 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2013 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 363 |
1 | | | | 2 | 13 | 30 | 80 | 133 | 104 | 8 | 7.75 | 8 |
|---|
| ILS Functionality | 363 |
1 | | 3 | 1 | 4 | 15 | 22 | 93 | 139 | 85 | 8 | 7.60 | 8 |
|---|
| Print Functionality | 362 |
| | | 1 | 2 | 6 | 13 | 58 | 120 | 162 | 9 | 8.13 | 8 |
|---|
| Electronic Functionality | 333 |
6 | | 6 | 7 | 9 | 42 | 49 | 83 | 79 | 52 | 7 | 6.77 | 7 |
|---|
| Company Satisfaction | 362 |
| 1 | 3 | 3 | 4 | 8 | 18 | 67 | 133 | 125 | 8 | 7.84 | 8 |
|---|
| Support Satisfaction | 360 |
1 | 2 | 4 | 3 | 3 | 15 | 21 | 61 | 101 | 149 | 9 | 7.80 | 8 |
|---|
| Support Improvement | 346 |
5 | 4 | 2 | 3 | 12 | 121 | 25 | 36 | 71 | 67 | 5 | 6.48 | 7 |
|---|
| Company Loyalty | 355 |
8 | 3 | 1 | 2 | 4 | 19 | 18 | 48 | 89 | 163 | 9 | 7.73 | 8 |
|---|
| Open Source Interest | 346 |
154 | 33 | 28 | 20 | 25 | 60 | 13 | 5 | 4 | 4 | 0 | 2.11 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 368 |
5 | 1.36% |
|---|
| Considering new Interface | 368 |
4 | 1.09% |
|---|
| System Installed on time? | 368 |
337 | 91.58% |
|---|
| Average Collection size: |
| 37635 |
|---|
| Type | Count |
|---|
| Public | 26 |
|---|
| Academic | 2 |
|---|
| School | 335 |
|---|
| Consortium | 2 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 61 |
|---|
| [2] 10,001-100,000 | 248 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2012 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 48 |
| | | 1 | 2 | 4 | 6 | 11 | 16 | 8 | 8 | 7.17 | 8 |
|---|
| ILS Functionality | 47 |
1 | | 1 | 3 | 2 | 3 | 4 | 15 | 14 | 4 | 7 | 6.62 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 48 |
| | | | 2 | 2 | 2 | 10 | 20 | 12 | 8 | 7.67 | 8 |
|---|
| Support Satisfaction | 48 |
| | | | 1 | 2 | 1 | 7 | 17 | 20 | 9 | 8.02 | 8 |
|---|
| Support Improvement | 46 |
| | | | 1 | 14 | 3 | 10 | 12 | 6 | 5 | 6.78 | 7 |
|---|
| Company Loyalty | 48 |
1 | 2 | 3 | 1 | 3 | 4 | 3 | 6 | 8 | 17 | 9 | 6.67 | 8 |
|---|
| Open Source Interest | 48 |
18 | 6 | 7 | 3 | 6 | 3 | 2 | 1 | | 2 | 0 | 2.19 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 49 |
8 | 16.33% |
|---|
| Considering new Interface | 49 |
3 | 6.12% |
|---|
| System Installed on time? | 49 |
46 | 93.88% |
|---|
| Average Collection size: |
| 60496 |
|---|
| Type | Count |
|---|
| Public | 36 |
|---|
| Academic | 3 |
|---|
| School | 10 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 40 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2011 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 37 |
1 | | 1 | 2 | | 1 | 5 | 10 | 8 | 9 | 7 | 6.97 | 7 |
|---|
| ILS Functionality | 36 |
| 1 | 1 | 1 | 1 | 3 | 6 | 12 | 5 | 6 | 7 | 6.64 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 37 |
| | 1 | | | 3 | 6 | 10 | 8 | 9 | 7 | 7.24 | 7 |
|---|
| Support Satisfaction | 37 |
1 | | | 1 | 1 | 2 | 5 | 5 | 12 | 10 | 8 | 7.24 | 8 |
|---|
| Support Improvement | 35 |
1 | | | 1 | 2 | 14 | 2 | 4 | 4 | 7 | 5 | 6.17 | 5 |
|---|
| Company Loyalty | 37 |
3 | | 2 | | 2 | 3 | 3 | 9 | 4 | 11 | 9 | 6.46 | 7 |
|---|
| Open Source Interest | 37 |
7 | 6 | 7 | 5 | 1 | 3 | 1 | 3 | 1 | 3 | 0 | 3.14 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 37 |
5 | 13.51% |
|---|
| Considering new Interface | 37 |
2 | 5.41% |
|---|
| System Installed on time? | 37 |
34 | 91.89% |
|---|
| Average Collection size: |
| 74155 |
|---|
| Type | Count |
|---|
| Public | 22 |
|---|
| Academic | 1 |
|---|
| School | 14 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 25 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2010 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 23 |
| 1 | 1 | 1 | 1 | 2 | 2 | 1 | 12 | 2 | 8 | 6.65 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 23 |
| 1 | 3 | 1 | | 2 | | 6 | 6 | 4 | 7 | 6.35 | 7 |
|---|
| Support Satisfaction | 23 |
| 1 | 1 | 1 | 2 | 1 | 1 | 5 | 8 | 3 | 8 | 6.57 | 7 |
|---|
| Support Improvement | 23 |
| | 2 | 2 | 1 | 7 | 1 | 1 | 6 | 3 | 5 | 5.96 | 5 |
|---|
| Company Loyalty | 23 |
3 | | 1 | 1 | 1 | 2 | | 3 | 8 | 4 | 8 | 6.09 | 8 |
|---|
| Open Source Interest | 23 |
6 | 5 | 3 | 1 | 1 | | 3 | 1 | | 3 | 0 | 3.04 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 23 |
2 | 8.70% |
|---|
| Considering new Interface | 23 |
1 | 4.35% |
|---|
| System Installed on time? | 23 |
22 | 95.65% |
|---|
| Average Collection size: |
| 20091 |
|---|
| Type | Count |
|---|
| Public | 15 |
|---|
| Academic | 0 |
|---|
| School | 8 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 18 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2009 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 15 |
| 1 | | | | 1 | 1 | 3 | 6 | 3 | 8 | 7.20 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 15 |
| 1 | | | | 1 | 1 | 2 | 5 | 5 | 8 | 7.40 | 8 |
|---|
| Support Satisfaction | 15 |
| 1 | | | | 1 | | 2 | 6 | 5 | 8 | 7.53 | 8 |
|---|
| Support Improvement | 14 |
1 | | 1 | | | 5 | | | 3 | 4 | 5 | 6.21 | 8 |
|---|
| Company Loyalty | 15 |
2 | | | | | | | 5 | 3 | 5 | 7 | 6.93 | 8 |
|---|
| Open Source Interest | 15 |
7 | 1 | | 3 | | 1 | | 2 | | 1 | 0 | 2.53 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 15 |
2 | 13.33% |
|---|
| Considering new Interface | 15 |
0 | 0.00% |
|---|
| System Installed on time? | 15 |
14 | 93.33% |
|---|
| 2008 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 8 |
| | | | 1 | | 1 | 2 | 3 | 1 | 8 | 7.13 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 8 |
| | | | | | 1 | | 3 | 4 | 9 | 8.25 | 9 |
|---|
| Support Satisfaction | 8 |
| | | | | 1 | 1 | 1 | 4 | 1 | 8 | 7.38 | 8 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 8 |
| | | 1 | | 1 | | 1 | 2 | 3 | 9 | 7.25 | 8 |
|---|
| Open Source Interest | 7 |
| 1 | 2 | | 1 | | 1 | 2 | | | 2 | 4.14 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 8 |
1 | 12.50% |
|---|
| Considering new Interface | 8 |
1 | 12.50% |
|---|
| System Installed on time? | 8 |
7 | 87.50% |
|---|
| 2007 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 7 |
| | | | | | 3 | | 4 | | 8 | 7.14 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 10 |
| | | 1 | | | 2 | 1 | 4 | 2 | 8 | 7.20 | 8 |
|---|
| Support Satisfaction | 10 |
| | | 1 | | 1 | 2 | | 3 | 3 | 8 | 7.10 | 8 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 10 |
| | | | | 3 | 1 | 2 | 1 | 3 | 5 | 7.00 | 7 |
|---|
| Open Source Interest | 10 |
2 | 1 | 1 | | 1 | 1 | 1 | 1 | 2 | | 0 | 4.10 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 10 |
2 | 20.00% |
|---|
| Considering new Interface | 10 |
1 | 10.00% |
|---|
| System Installed on time? | 10 |
1 | 10.00% |
|---|
2024 : gen: 7.13 company 6.83 loyalty 6.23 support 7.10
2023 : gen: 7.47 company 7.56 loyalty 6.97 support 7.83
2022 : gen: 7.20 company 6.99 loyalty 7.01 support 7.22
2021 : gen: 7.42 company 7.51 loyalty 7.57 support 7.74
2020 : gen: 7.50 company 7.70 loyalty 7.49 support 7.68
2019 : gen: 7.47 company 7.49 loyalty 7.13 support 7.61
2018 : gen: 7.46 company 7.56 loyalty 7.01 support 7.59
2017 : gen: 7.46 company 7.62 loyalty 7.30 support 7.64
2016 : gen: 7.54 company 7.62 loyalty 7.24 support 7.57
2015 : gen: 7.37 company 7.49 loyalty 7.10 support 7.50
2014 : gen: 7.22 company 7.43 loyalty 6.94 support 7.43
2013 : gen: 7.75 company 7.84 loyalty 7.73 support 7.80
2012 : gen: 7.17 company 7.67 loyalty 6.67 support 8.02
2011 : gen: 6.97 company 7.24 loyalty 6.46 support 7.24
2010 : gen: 6.65 company 6.35 loyalty 6.09 support 6.57
2009 : gen: 7.20 company 7.40 loyalty 6.93 support 7.53
2008 : gen: 7.13 company 8.25 loyalty 7.25 support 7.38
2007 : gen: 7.14 company 7.20 loyalty 7.00 support 7.10
Comments (survey2024)
Destiny has become so expensive and the most desirable features such as TitlePeek are an add-on. They keep sending emails asking why we don't use them for cloud hosting. Honestly, our district cannot afford it!
(Library type: ; collection size: very small; ils satisfaction: 2)
While Destiny has its issues (mainly problems related to printing labels), I have been using it for so long (20 years) that I have adapted to its faults.
(Library type: School; collection size: small; ils satisfaction: 8)