Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '100001') (CollectionSize > '500000') (2023)
| Year | Symphony | Polaris | Sierra |
|---|---|---|---|
| 2010 | 5.00 | -- | -- |
| 2011 | 6.25 | 7.74 | -- |
| 2012 | 6.81 | 7.48 | -- |
| 2013 | 6.76 | 7.82 | 6.00 |
| 2014 | 7.30 | 7.76 | 3.58 |
| 2015 | 7.53 | 6.96 | 3.73 |
| 2016 | 7.63 | 7.52 | 3.77 |
| 2017 | 7.67 | 7.09 | 4.39 |
| 2018 | 7.41 | 6.77 | 3.79 |
| 2019 | 7.65 | 6.65 | 4.25 |
| 2020 | 7.66 | 7.67 | 5.65 |
| 2021 | 7.96 | -- | 6.50 |
| 2022 | 7.57 | 7.50 | 6.55 |
| 2023 | 8.20 | 6.95 | 6.93 |
Threshold: 15. Number of required responses for product to be included in the analysis.
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