Statistical Report for Virtua
Statistics according to type and size categories
The following table presents the 2021 results according to the type and size of the library.
2021 Virtua Responses by Sector |
Virtua | all | Academic | Public | School | Consortium |
| | small | medium | large | small | medium | large | | |
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
SatisfactionLevelILS | 7 | 5.29 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
ILSFunctionality | 7 | 5.14 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
PrintFunctionality | 7 | 7.00 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
ElectronicFunctionality | 7 | 2.43 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
SatisfactionCustomerSupport | 7 | 7.29 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
CompanyLoyalty | 7 | 6.29 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
2021 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 7 |
| | | 3 | | | 1 | 2 | 1 | | 3 | 5.29 | 6 |
ILS Functionality | 7 |
| | 1 | 1 | 1 | | 1 | 3 | | | 7 | 5.14 | 6 |
Print Functionality | 7 |
| | | 1 | | | 1 | 1 | 3 | 1 | 8 | 7.00 | 8 |
Electronic Functionality | 7 |
1 | 2 | 1 | 2 | | | | 1 | | | 1 | 2.43 | 2 |
Company Satisfaction | 6 |
1 | | | | | 1 | 1 | 2 | 1 | | 7 | 5.50 | 7 |
Support Satisfaction | 7 |
| 1 | | | | | | 1 | 2 | 3 | 9 | 7.29 | 8 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 7 |
1 | | | | | 1 | | 2 | 2 | 1 | 7 | 6.29 | 7 |
Open Source Interest | 7 |
2 | | | | 1 | | 1 | | 2 | 1 | 0 | 5.00 | 6 |
Category | Total | Yes | percent |
Considering new ILS | 7 |
2 | 28.57% |
Considering new Interface | 7 |
1 | 14.29% |
System Installed on time? | 7 |
0 | 0.00% |
Average Collection size: |
| 2774829 |
Type | Count |
Public | 0 |
Academic | 4 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 2 |
[3] 100,001-250,000 | 1 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 0 |
2020 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 10 |
| | 2 | 2 | | | | 2 | 4 | | 8 | 5.60 | 7 |
ILS Functionality | 10 |
| | 1 | 3 | | | 1 | 3 | 2 | | 3 | 5.40 | 7 |
Print Functionality | 10 |
| | | | 2 | 1 | | 1 | 2 | 4 | 9 | 7.20 | 8 |
Electronic Functionality | 10 |
1 | 1 | 1 | 2 | | | 4 | 1 | | | 6 | 4.00 | 6 |
Company Satisfaction | 10 |
1 | | | 2 | | | 1 | 1 | 5 | | 8 | 5.90 | 8 |
Support Satisfaction | 10 |
1 | | | | | | | 3 | 3 | 3 | 7 | 7.20 | 8 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 10 |
3 | | 1 | | | 1 | | 3 | 2 | | 0 | 4.40 | 7 |
Open Source Interest | 9 |
1 | | | 1 | 1 | | 1 | 2 | 1 | 2 | 7 | 5.89 | 7 |
Category | Total | Yes | percent |
Considering new ILS | 10 |
7 | 70.00% |
Considering new Interface | 10 |
3 | 30.00% |
System Installed on time? | 10 |
0 | 0.00% |
Average Collection size: |
| 1037134 |
Type | Count |
Public | 0 |
Academic | 8 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 2 |
[3] 100,001-250,000 | 3 |
[4] 250,001-1,000,000 | 1 |
[5] 1,000,001-10,000,000 | 4 |
[6] over 10,000,001 | 0 |
2019 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 14 |
| | 3 | 1 | 1 | 2 | 1 | 4 | 2 | | 7 | 5.21 | 6 |
ILS Functionality | 14 |
| | 2 | 1 | 1 | 2 | 2 | 5 | 1 | | 7 | 5.43 | 6 |
Print Functionality | 14 |
| | | 1 | 1 | 1 | 2 | 2 | 4 | 3 | 8 | 6.93 | 8 |
Electronic Functionality | 14 |
2 | 2 | 1 | 1 | | 2 | 2 | 3 | 1 | | 7 | 4.14 | 5 |
Company Satisfaction | 14 |
| 2 | | 2 | 1 | | 3 | 1 | 5 | | 8 | 5.50 | 6 |
Support Satisfaction | 14 |
| | 1 | 1 | 1 | 1 | 2 | 3 | 2 | 3 | 7 | 6.43 | 7 |
Support Improvement | 14 |
| 2 | | 1 | 2 | 2 | 2 | 2 | 1 | 2 | 1 | 5.36 | 6 |
Company Loyalty | 14 |
2 | | 2 | | 3 | | 2 | 4 | 1 | | 7 | 4.57 | 6 |
Open Source Interest | 14 |
1 | 1 | 2 | 3 | 1 | | 2 | 2 | 2 | | 3 | 4.29 | 4 |
Category | Total | Yes | percent |
Considering new ILS | 14 |
6 | 42.86% |
Considering new Interface | 14 |
5 | 35.71% |
System Installed on time? | 14 |
9 | 64.29% |
Average Collection size: |
| 767172 |
Type | Count |
Public | 1 |
Academic | 11 |
School | 0 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 4 |
[3] 100,001-250,000 | 3 |
[4] 250,001-1,000,000 | 3 |
[5] 1,000,001-10,000,000 | 3 |
[6] over 10,000,001 | 0 |
2018 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 14 |
| | | 3 | 1 | 1 | 2 | 3 | 3 | 1 | 3 | 6.00 | 7 |
ILS Functionality | 14 |
| | | 2 | 1 | 3 | 1 | 4 | 3 | | 7 | 5.93 | 7 |
Print Functionality | 14 |
| | | | | 4 | | 1 | 6 | 3 | 8 | 7.29 | 8 |
Electronic Functionality | 14 |
| 1 | 2 | 2 | | 3 | 1 | 3 | 1 | 1 | 5 | 5.00 | 5 |
Company Satisfaction | 14 |
| | | | 2 | 2 | 2 | 5 | 2 | 1 | 7 | 6.43 | 7 |
Support Satisfaction | 14 |
| | | | 1 | 2 | | 4 | 5 | 2 | 8 | 7.14 | 8 |
Support Improvement | 14 |
| | 1 | | 4 | 2 | 3 | 1 | 3 | | 4 | 5.50 | 6 |
Company Loyalty | 14 |
2 | 2 | 3 | | 3 | 1 | | | 2 | 1 | 2 | 3.57 | 4 |
Open Source Interest | 14 |
2 | | 1 | 1 | 2 | 2 | | 2 | | 4 | 9 | 5.21 | 5 |
Category | Total | Yes | percent |
Considering new ILS | 14 |
9 | 64.29% |
Considering new Interface | 14 |
3 | 21.43% |
System Installed on time? | 14 |
13 | 92.86% |
Average Collection size: |
| 1044099 |
Type | Count |
Public | 2 |
Academic | 11 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 3 |
[3] 100,001-250,000 | 1 |
[4] 250,001-1,000,000 | 4 |
[5] 1,000,001-10,000,000 | 4 |
[6] over 10,000,001 | 0 |
2017 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 14 |
| | | | | | 3 | 8 | 3 | | 7 | 7.00 | 7 |
ILS Functionality | 14 |
| | | | | | 2 | 10 | 2 | | 7 | 7.00 | 7 |
Print Functionality | 13 |
| | | | | | | 6 | 4 | 3 | 7 | 7.77 | 8 |
Electronic Functionality | 14 |
1 | | 2 | 2 | 1 | | 4 | 4 | | | 6 | 4.71 | 6 |
Company Satisfaction | 14 |
| | | 1 | | | 3 | 7 | 3 | | 7 | 6.71 | 7 |
Support Satisfaction | 14 |
| | | 1 | | | 2 | 7 | 3 | 1 | 7 | 6.93 | 7 |
Support Improvement | 14 |
| | 1 | | 2 | 3 | 5 | 1 | 2 | | 6 | 5.57 | 6 |
Company Loyalty | 14 |
1 | | | | 3 | 2 | 5 | 2 | 1 | | 6 | 5.29 | 6 |
Open Source Interest | 14 |
2 | 3 | 2 | 1 | 1 | 1 | 2 | | 1 | 1 | 1 | 3.43 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 14 |
8 | 57.14% |
Considering new Interface | 14 |
3 | 21.43% |
System Installed on time? | 14 |
9 | 64.29% |
Average Collection size: |
| 1688335 |
Type | Count |
Public | 0 |
Academic | 12 |
School | 0 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 3 |
[3] 100,001-250,000 | 1 |
[4] 250,001-1,000,000 | 2 |
[5] 1,000,001-10,000,000 | 8 |
[6] over 10,000,001 | 0 |
2016 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 21 |
1 | 1 | | | 1 | 1 | 5 | 4 | 7 | 1 | 8 | 6.33 | 7 |
ILS Functionality | 21 |
| | | 2 | 2 | 1 | 4 | 4 | 5 | 3 | 8 | 6.57 | 7 |
Print Functionality | 21 |
| | | | 1 | | 2 | 5 | 10 | 3 | 8 | 7.52 | 8 |
Electronic Functionality | 21 |
1 | 1 | 1 | 5 | 4 | 1 | 4 | 1 | 3 | | 3 | 4.48 | 4 |
Company Satisfaction | 21 |
1 | 1 | | 2 | 1 | 1 | 5 | 5 | 4 | 1 | 6 | 5.81 | 6 |
Support Satisfaction | 20 |
1 | | 1 | 1 | 1 | 2 | 2 | 4 | 6 | 2 | 8 | 6.25 | 7 |
Support Improvement | 21 |
1 | | 1 | 2 | 3 | 5 | 3 | 1 | 3 | 2 | 5 | 5.33 | 5 |
Company Loyalty | 21 |
1 | | 1 | 1 | 3 | 1 | 3 | 4 | 5 | 2 | 8 | 6.00 | 7 |
Open Source Interest | 21 |
3 | 2 | 1 | | 6 | 3 | 3 | | 1 | 2 | 4 | 4.14 | 4 |
Category | Total | Yes | percent |
Considering new ILS | 21 |
11 | 52.38% |
Considering new Interface | 21 |
5 | 23.81% |
System Installed on time? | 21 |
18 | 85.71% |
Average Collection size: |
| 1330627 |
Type | Count |
Public | 1 |
Academic | 13 |
School | 1 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 2 |
[2] 10,001-100,000 | 4 |
[3] 100,001-250,000 | 2 |
[4] 250,001-1,000,000 | 3 |
[5] 1,000,001-10,000,000 | 9 |
[6] over 10,000,001 | 0 |
2015 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 13 |
| 1 | 1 | | | 1 | 3 | 2 | 4 | 1 | 8 | 6.23 | 7 |
ILS Functionality | 14 |
1 | 1 | | | | 2 | 1 | 3 | 5 | 1 | 8 | 6.21 | 7 |
Print Functionality | 14 |
| | | | | | 1 | 4 | 6 | 3 | 8 | 7.79 | 8 |
Electronic Functionality | 14 |
1 | 1 | | 2 | 1 | 1 | 4 | 3 | 1 | | 6 | 4.93 | 6 |
Company Satisfaction | 14 |
| 1 | | | 2 | 2 | 3 | 1 | 5 | | 8 | 6.00 | 6 |
Support Satisfaction | 13 |
1 | | 1 | | 1 | 3 | | 2 | 2 | 3 | 5 | 6.00 | 7 |
Support Improvement | 14 |
2 | 1 | | 1 | 4 | 2 | 1 | 1 | 1 | 1 | 4 | 4.29 | 4 |
Company Loyalty | 14 |
3 | | | 2 | 1 | 2 | 1 | 3 | 1 | 1 | 0 | 4.57 | 5 |
Open Source Interest | 14 |
3 | 2 | 3 | | 1 | 2 | | 2 | | 1 | 0 | 3.21 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 14 |
8 | 57.14% |
Considering new Interface | 14 |
1 | 7.14% |
System Installed on time? | 14 |
12 | 85.71% |
Average Collection size: |
| 1203307 |
Type | Count |
Public | 1 |
Academic | 7 |
School | 1 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 3 |
[3] 100,001-250,000 | 2 |
[4] 250,001-1,000,000 | 2 |
[5] 1,000,001-10,000,000 | 6 |
[6] over 10,000,001 | 0 |
2014 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 25 |
2 | | 1 | 2 | 3 | 2 | 3 | 7 | 4 | 1 | 7 | 5.52 | 6 |
ILS Functionality | 25 |
1 | | 1 | 2 | 2 | 1 | 5 | 9 | 3 | 1 | 7 | 5.88 | 7 |
Print Functionality | 24 |
| | | 1 | | 2 | 4 | 5 | 11 | 1 | 8 | 7.04 | 8 |
Electronic Functionality | 23 |
2 | 3 | 1 | 2 | 1 | 2 | 6 | 2 | 3 | 1 | 6 | 4.70 | 6 |
Company Satisfaction | 24 |
3 | | 1 | 3 | | 1 | 6 | 4 | 4 | 2 | 6 | 5.42 | 6 |
Support Satisfaction | 24 |
3 | | 3 | | 3 | 3 | 4 | 4 | 3 | 1 | 6 | 4.92 | 6 |
Support Improvement | 24 |
2 | 4 | | 2 | 3 | 4 | 3 | 1 | 2 | 3 | 1 | 4.58 | 5 |
Company Loyalty | 23 |
4 | | 1 | 3 | 3 | 3 | 2 | 2 | 1 | 4 | 0 | 4.70 | 5 |
Open Source Interest | 25 |
3 | 5 | 5 | 3 | 2 | 1 | 1 | 1 | | 4 | 1 | 3.44 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 25 |
8 | 32.00% |
Considering new Interface | 25 |
7 | 28.00% |
System Installed on time? | 25 |
19 | 76.00% |
Average Collection size: |
| 1609430 |
Type | Count |
Public | 5 |
Academic | 14 |
School | 0 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 4 |
[3] 100,001-250,000 | 2 |
[4] 250,001-1,000,000 | 5 |
[5] 1,000,001-10,000,000 | 8 |
[6] over 10,000,001 | 1 |
2013 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 19 |
| | 3 | | 1 | 1 | 2 | 6 | 3 | 3 | 7 | 6.32 | 7 |
ILS Functionality | 19 |
| | 2 | 1 | 1 | 1 | 2 | 7 | 3 | 2 | 7 | 6.26 | 7 |
Print Functionality | 19 |
| | 1 | | | 1 | 2 | 4 | 8 | 3 | 8 | 7.26 | 8 |
Electronic Functionality | 19 |
1 | 1 | 2 | | 2 | 1 | 6 | 3 | 2 | 1 | 6 | 5.26 | 6 |
Company Satisfaction | 18 |
1 | | | | 2 | 2 | 1 | 4 | 6 | 2 | 8 | 6.56 | 7 |
Support Satisfaction | 17 |
1 | | | | | 1 | 2 | 3 | 8 | 2 | 8 | 7.06 | 8 |
Support Improvement | 17 |
| | | | 2 | 5 | 1 | 3 | 2 | 4 | 5 | 6.59 | 7 |
Company Loyalty | 19 |
2 | | 2 | 1 | 1 | 1 | 1 | 5 | 2 | 4 | 7 | 5.74 | 7 |
Open Source Interest | 19 |
7 | 1 | 4 | | | 4 | 1 | 1 | 1 | | 0 | 2.63 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 19 |
8 | 42.11% |
Considering new Interface | 19 |
7 | 36.84% |
System Installed on time? | 19 |
15 | 78.95% |
Average Collection size: |
| 1048469 |
Type | Count |
Public | 4 |
Academic | 11 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 3 |
[3] 100,001-250,000 | 2 |
[4] 250,001-1,000,000 | 6 |
[5] 1,000,001-10,000,000 | 7 |
[6] over 10,000,001 | 0 |
2012 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 43 |
| 1 | 2 | 2 | 3 | 5 | 8 | 5 | 13 | 4 | 8 | 6.30 | 7 |
ILS Functionality | 42 |
| 1 | 1 | | 4 | 4 | 7 | 9 | 11 | 5 | 8 | 6.60 | 7 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 42 |
| 2 | 2 | 3 | 1 | 3 | 9 | 8 | 9 | 5 | 6 | 6.21 | 7 |
Support Satisfaction | 40 |
| 2 | 1 | 4 | 2 | 2 | 6 | 7 | 9 | 7 | 8 | 6.35 | 7 |
Support Improvement | 40 |
| | 2 | 1 | 7 | 11 | 2 | 4 | 4 | 9 | 5 | 6.08 | 5 |
Company Loyalty | 41 |
2 | 2 | 1 | 4 | 4 | 3 | 3 | 5 | 9 | 8 | 8 | 5.95 | 7 |
Open Source Interest | 41 |
11 | 8 | 7 | 1 | 3 | 5 | 2 | 3 | 1 | | 0 | 2.51 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 45 |
7 | 15.56% |
Considering new Interface | 45 |
16 | 35.56% |
System Installed on time? | 45 |
38 | 84.44% |
Average Collection size: |
| 1066884 |
Type | Count |
Public | 8 |
Academic | 26 |
School | 1 |
Consortium | 0 |
Special | 2 |
Size Category | Count |
[1] Under 10,000 | 3 |
[2] 10,001-100,000 | 8 |
[3] 100,001-250,000 | 8 |
[4] 250,001-1,000,000 | 12 |
[5] 1,000,001-10,000,000 | 8 |
[6] over 10,000,001 | 1 |
2011 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 35 |
1 | | | 1 | 2 | 3 | 3 | 8 | 15 | 2 | 8 | 6.80 | 7 |
ILS Functionality | 35 |
1 | | | 1 | 2 | 1 | 5 | 10 | 14 | 1 | 8 | 6.77 | 7 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 35 |
1 | | | | | 6 | 5 | 9 | 11 | 3 | 8 | 6.80 | 7 |
Support Satisfaction | 35 |
1 | | | 1 | 2 | 4 | 3 | 11 | 9 | 4 | 7 | 6.69 | 7 |
Support Improvement | 34 |
| | | | 1 | 10 | 3 | 8 | 6 | 6 | 5 | 6.76 | 7 |
Company Loyalty | 35 |
2 | | 1 | 3 | 1 | 4 | 3 | 8 | 8 | 5 | 7 | 6.23 | 7 |
Open Source Interest | 35 |
10 | 4 | 8 | 2 | 3 | 2 | | 3 | 1 | 2 | 0 | 2.71 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 35 |
5 | 14.29% |
Considering new Interface | 35 |
16 | 45.71% |
System Installed on time? | 35 |
30 | 85.71% |
Average Collection size: |
| 653420 |
Type | Count |
Public | 5 |
Academic | 23 |
School | 1 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 3 |
[2] 10,001-100,000 | 7 |
[3] 100,001-250,000 | 5 |
[4] 250,001-1,000,000 | 9 |
[5] 1,000,001-10,000,000 | 9 |
[6] over 10,000,001 | 0 |
2010 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 13 |
1 | | 1 | | 1 | 1 | 1 | 4 | 4 | | 7 | 5.92 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 13 |
1 | | 1 | | | 1 | 2 | 4 | 4 | | 7 | 6.08 | 7 |
Support Satisfaction | 13 |
1 | | 2 | | | 1 | | 5 | 3 | 1 | 7 | 5.92 | 7 |
Support Improvement | 13 |
1 | | 1 | 1 | 1 | 3 | 1 | 1 | 2 | 2 | 5 | 5.46 | 5 |
Company Loyalty | 13 |
2 | | 1 | | 1 | | | 4 | 4 | 1 | 7 | 5.77 | 7 |
Open Source Interest | 13 |
3 | 3 | 1 | 2 | 1 | 1 | | | | 2 | 0 | 2.92 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 13 |
2 | 15.38% |
Considering new Interface | 13 |
4 | 30.77% |
System Installed on time? | 13 |
10 | 76.92% |
Average Collection size: |
| 678616 |
Type | Count |
Public | 1 |
Academic | 9 |
School | 1 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 4 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 2 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 0 |
2009 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 21 |
1 | | 1 | 1 | | | 5 | 8 | 4 | 1 | 7 | 6.29 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 21 |
1 | | 1 | | 1 | 1 | 3 | 7 | 5 | 2 | 7 | 6.48 | 7 |
Support Satisfaction | 21 |
| | 2 | | 1 | 2 | 3 | 5 | 6 | 2 | 8 | 6.52 | 7 |
Support Improvement | 20 |
| | 1 | 1 | 1 | 1 | 1 | 8 | 2 | 5 | 7 | 6.85 | 7 |
Company Loyalty | 20 |
4 | | | | 1 | 2 | 3 | 3 | 5 | 2 | 8 | 5.55 | 7 |
Open Source Interest | 20 |
5 | 4 | | 1 | 1 | 3 | 1 | 1 | 1 | 3 | 0 | 3.70 | 4 |
Category | Total | Yes | percent |
Considering new ILS | 21 |
3 | 14.29% |
Considering new Interface | 21 |
7 | 33.33% |
System Installed on time? | 21 |
15 | 71.43% |
2008 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 32 |
| 1 | 1 | 2 | 3 | 2 | 6 | 11 | 6 | | 7 | 6.00 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 33 |
| 2 | 3 | 1 | 3 | 3 | 2 | 11 | 8 | | 7 | 5.79 | 7 |
Support Satisfaction | 33 |
1 | 1 | 2 | 2 | 3 | 5 | 7 | 4 | 7 | 1 | 6 | 5.55 | 6 |
Support Improvement | 0 |
not applicable |
Company Loyalty | 32 |
5 | | 2 | 4 | | 5 | 2 | 7 | 7 | | 7 | 4.94 | 6 |
Open Source Interest | 33 |
8 | 8 | 5 | | | 2 | 3 | 2 | 4 | 1 | 0 | 3.06 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 33 |
10 | 30.30% |
Considering new Interface | 33 |
12 | 36.36% |
System Installed on time? | 33 |
31 | 93.94% |
2007 Survey Results |
Product: Virtua |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 23 |
| | 1 | 1 | 2 | 3 | 4 | 6 | 6 | | 7 | 6.17 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 24 |
| 1 | | 2 | 2 | 3 | 5 | 4 | 5 | 2 | 6 | 6.08 | 6 |
Support Satisfaction | 24 |
1 | | 1 | 2 | 5 | 2 | 2 | 5 | 5 | 1 | 4 | 5.58 | 6 |
Support Improvement | 0 |
not applicable |
Company Loyalty | 23 |
2 | 3 | 2 | 2 | 1 | 4 | 1 | 4 | 1 | 3 | 5 | 4.61 | 5 |
Open Source Interest | 23 |
2 | 5 | 2 | 3 | | 2 | 1 | 1 | 4 | 3 | 1 | 4.35 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 24 |
2 | 8.33% |
Considering new Interface | 24 |
6 | 25.00% |
System Installed on time? | 24 |
1 | 4.17% |
2021 : gen: 5.29 company 5.50 loyalty 6.29 support 7.29
2020 : gen: 5.60 company 5.90 loyalty 4.40 support 7.20
2019 : gen: 5.21 company 5.50 loyalty 4.57 support 6.43
2018 : gen: 6.00 company 6.43 loyalty 3.57 support 7.14
2017 : gen: 7.00 company 6.71 loyalty 5.29 support 6.93
2016 : gen: 6.33 company 5.81 loyalty 6.00 support 6.25
2015 : gen: 6.23 company 6.00 loyalty 4.57 support 6.00
2014 : gen: 5.52 company 5.42 loyalty 4.70 support 4.92
2013 : gen: 6.32 company 6.56 loyalty 5.74 support 7.06
2012 : gen: 6.30 company 6.21 loyalty 5.95 support 6.35
2011 : gen: 6.80 company 6.80 loyalty 6.23 support 6.69
2010 : gen: 5.92 company 6.08 loyalty 5.77 support 5.92
2009 : gen: 6.29 company 6.48 loyalty 5.55 support 6.52
2008 : gen: 6.00 company 5.79 loyalty 4.94 support 5.55
2007 : gen: 6.17 company 6.08 loyalty 4.61 support 5.58
Comments (survey2021)
definitely feeling impatient for meaningful BIBFRAME implementation in the ILS world!!!
(Library type: Government Agency; collection size: medium; ils satisfaction: 7)
We have resigned from EDS EBSCO for cost-saving reasons, as we are planning to switch to the new system next year.
(Library type: Academic; collection size: very small; ils satisfaction: 3)
If we switched to an open source ILS product, we would do so via a vendor since we do not have the staff to implement this on our own.
(Library type: Academic; collection size: small; ils satisfaction: 6)
The longterm plan is to implement Open Source. But we have to change system now, and Folio is not mature enough yet.
(Library type: Academic; collection size: very large; ils satisfaction: 3)
As a National Library we are also a research library but we don't have organisational academic staff or students so we did not complete the section on discovery service. Thanks!
(Library type: National; collection size: very large; ils satisfaction: 8)