Statistical Report for Virtua
Statistics according to type and size categories
The following table presents the 2021 results according to the type and size of the library.
| 2021 Virtua Responses by Sector |
|---|
| Virtua | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 7 | 5.29 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
|---|
| ILSFunctionality | 7 | 5.14 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
|---|
| PrintFunctionality | 7 | 7.00 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
|---|
| ElectronicFunctionality | 7 | 2.43 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
|---|
| SatisfactionCustomerSupport | 7 | 7.29 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
|---|
| CompanyLoyalty | 7 | 6.29 |
2 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 0 | |
|---|
| 2021 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 7 |
| | | 3 | | | 1 | 2 | 1 | | 3 | 5.29 | 6 |
|---|
| ILS Functionality | 7 |
| | 1 | 1 | 1 | | 1 | 3 | | | 7 | 5.14 | 6 |
|---|
| Print Functionality | 7 |
| | | 1 | | | 1 | 1 | 3 | 1 | 8 | 7.00 | 8 |
|---|
| Electronic Functionality | 7 |
1 | 2 | 1 | 2 | | | | 1 | | | 1 | 2.43 | 2 |
|---|
| Company Satisfaction | 6 |
1 | | | | | 1 | 1 | 2 | 1 | | 7 | 5.50 | 7 |
|---|
| Support Satisfaction | 7 |
| 1 | | | | | | 1 | 2 | 3 | 9 | 7.29 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 7 |
1 | | | | | 1 | | 2 | 2 | 1 | 7 | 6.29 | 7 |
|---|
| Open Source Interest | 7 |
2 | | | | 1 | | 1 | | 2 | 1 | 0 | 5.00 | 6 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 7 |
2 | 28.57% |
|---|
| Considering new Interface | 7 |
1 | 14.29% |
|---|
| System Installed on time? | 7 |
0 | 0.00% |
|---|
| Average Collection size: |
| 2774829 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 4 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 2 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2020 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 10 |
| | 2 | 2 | | | | 2 | 4 | | 8 | 5.60 | 7 |
|---|
| ILS Functionality | 10 |
| | 1 | 3 | | | 1 | 3 | 2 | | 3 | 5.40 | 7 |
|---|
| Print Functionality | 10 |
| | | | 2 | 1 | | 1 | 2 | 4 | 9 | 7.20 | 8 |
|---|
| Electronic Functionality | 10 |
1 | 1 | 1 | 2 | | | 4 | 1 | | | 6 | 4.00 | 6 |
|---|
| Company Satisfaction | 10 |
1 | | | 2 | | | 1 | 1 | 5 | | 8 | 5.90 | 8 |
|---|
| Support Satisfaction | 10 |
1 | | | | | | | 3 | 3 | 3 | 7 | 7.20 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 10 |
3 | | 1 | | | 1 | | 3 | 2 | | 0 | 4.40 | 7 |
|---|
| Open Source Interest | 9 |
1 | | | 1 | 1 | | 1 | 2 | 1 | 2 | 7 | 5.89 | 7 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 10 |
7 | 70.00% |
|---|
| Considering new Interface | 10 |
3 | 30.00% |
|---|
| System Installed on time? | 10 |
0 | 0.00% |
|---|
| Average Collection size: |
| 1037134 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 8 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 2 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 4 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2019 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 14 |
| | 3 | 1 | 1 | 2 | 1 | 4 | 2 | | 7 | 5.21 | 6 |
|---|
| ILS Functionality | 14 |
| | 2 | 1 | 1 | 2 | 2 | 5 | 1 | | 7 | 5.43 | 6 |
|---|
| Print Functionality | 14 |
| | | 1 | 1 | 1 | 2 | 2 | 4 | 3 | 8 | 6.93 | 8 |
|---|
| Electronic Functionality | 14 |
2 | 2 | 1 | 1 | | 2 | 2 | 3 | 1 | | 7 | 4.14 | 5 |
|---|
| Company Satisfaction | 14 |
| 2 | | 2 | 1 | | 3 | 1 | 5 | | 8 | 5.50 | 6 |
|---|
| Support Satisfaction | 14 |
| | 1 | 1 | 1 | 1 | 2 | 3 | 2 | 3 | 7 | 6.43 | 7 |
|---|
| Support Improvement | 14 |
| 2 | | 1 | 2 | 2 | 2 | 2 | 1 | 2 | 1 | 5.36 | 6 |
|---|
| Company Loyalty | 14 |
2 | | 2 | | 3 | | 2 | 4 | 1 | | 7 | 4.57 | 6 |
|---|
| Open Source Interest | 14 |
1 | 1 | 2 | 3 | 1 | | 2 | 2 | 2 | | 3 | 4.29 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 14 |
6 | 42.86% |
|---|
| Considering new Interface | 14 |
5 | 35.71% |
|---|
| System Installed on time? | 14 |
9 | 64.29% |
|---|
| Average Collection size: |
| 767172 |
|---|
| Type | Count |
|---|
| Public | 1 |
|---|
| Academic | 11 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 4 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 3 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2018 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 14 |
| | | 3 | 1 | 1 | 2 | 3 | 3 | 1 | 3 | 6.00 | 7 |
|---|
| ILS Functionality | 14 |
| | | 2 | 1 | 3 | 1 | 4 | 3 | | 7 | 5.93 | 7 |
|---|
| Print Functionality | 14 |
| | | | | 4 | | 1 | 6 | 3 | 8 | 7.29 | 8 |
|---|
| Electronic Functionality | 14 |
| 1 | 2 | 2 | | 3 | 1 | 3 | 1 | 1 | 5 | 5.00 | 5 |
|---|
| Company Satisfaction | 14 |
| | | | 2 | 2 | 2 | 5 | 2 | 1 | 7 | 6.43 | 7 |
|---|
| Support Satisfaction | 14 |
| | | | 1 | 2 | | 4 | 5 | 2 | 8 | 7.14 | 8 |
|---|
| Support Improvement | 14 |
| | 1 | | 4 | 2 | 3 | 1 | 3 | | 4 | 5.50 | 6 |
|---|
| Company Loyalty | 14 |
2 | 2 | 3 | | 3 | 1 | | | 2 | 1 | 2 | 3.57 | 4 |
|---|
| Open Source Interest | 14 |
2 | | 1 | 1 | 2 | 2 | | 2 | | 4 | 9 | 5.21 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 14 |
9 | 64.29% |
|---|
| Considering new Interface | 14 |
3 | 21.43% |
|---|
| System Installed on time? | 14 |
13 | 92.86% |
|---|
| Average Collection size: |
| 1044099 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 11 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 3 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 4 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2017 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 14 |
| | | | | | 3 | 8 | 3 | | 7 | 7.00 | 7 |
|---|
| ILS Functionality | 14 |
| | | | | | 2 | 10 | 2 | | 7 | 7.00 | 7 |
|---|
| Print Functionality | 13 |
| | | | | | | 6 | 4 | 3 | 7 | 7.77 | 8 |
|---|
| Electronic Functionality | 14 |
1 | | 2 | 2 | 1 | | 4 | 4 | | | 6 | 4.71 | 6 |
|---|
| Company Satisfaction | 14 |
| | | 1 | | | 3 | 7 | 3 | | 7 | 6.71 | 7 |
|---|
| Support Satisfaction | 14 |
| | | 1 | | | 2 | 7 | 3 | 1 | 7 | 6.93 | 7 |
|---|
| Support Improvement | 14 |
| | 1 | | 2 | 3 | 5 | 1 | 2 | | 6 | 5.57 | 6 |
|---|
| Company Loyalty | 14 |
1 | | | | 3 | 2 | 5 | 2 | 1 | | 6 | 5.29 | 6 |
|---|
| Open Source Interest | 14 |
2 | 3 | 2 | 1 | 1 | 1 | 2 | | 1 | 1 | 1 | 3.43 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 14 |
8 | 57.14% |
|---|
| Considering new Interface | 14 |
3 | 21.43% |
|---|
| System Installed on time? | 14 |
9 | 64.29% |
|---|
| Average Collection size: |
| 1688335 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 12 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 3 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 8 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 21 |
1 | 1 | | | 1 | 1 | 5 | 4 | 7 | 1 | 8 | 6.33 | 7 |
|---|
| ILS Functionality | 21 |
| | | 2 | 2 | 1 | 4 | 4 | 5 | 3 | 8 | 6.57 | 7 |
|---|
| Print Functionality | 21 |
| | | | 1 | | 2 | 5 | 10 | 3 | 8 | 7.52 | 8 |
|---|
| Electronic Functionality | 21 |
1 | 1 | 1 | 5 | 4 | 1 | 4 | 1 | 3 | | 3 | 4.48 | 4 |
|---|
| Company Satisfaction | 21 |
1 | 1 | | 2 | 1 | 1 | 5 | 5 | 4 | 1 | 6 | 5.81 | 6 |
|---|
| Support Satisfaction | 20 |
1 | | 1 | 1 | 1 | 2 | 2 | 4 | 6 | 2 | 8 | 6.25 | 7 |
|---|
| Support Improvement | 21 |
1 | | 1 | 2 | 3 | 5 | 3 | 1 | 3 | 2 | 5 | 5.33 | 5 |
|---|
| Company Loyalty | 21 |
1 | | 1 | 1 | 3 | 1 | 3 | 4 | 5 | 2 | 8 | 6.00 | 7 |
|---|
| Open Source Interest | 21 |
3 | 2 | 1 | | 6 | 3 | 3 | | 1 | 2 | 4 | 4.14 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 21 |
11 | 52.38% |
|---|
| Considering new Interface | 21 |
5 | 23.81% |
|---|
| System Installed on time? | 21 |
18 | 85.71% |
|---|
| Average Collection size: |
| 1330627 |
|---|
| Type | Count |
|---|
| Public | 1 |
|---|
| Academic | 13 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 4 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 9 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2015 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 13 |
| 1 | 1 | | | 1 | 3 | 2 | 4 | 1 | 8 | 6.23 | 7 |
|---|
| ILS Functionality | 14 |
1 | 1 | | | | 2 | 1 | 3 | 5 | 1 | 8 | 6.21 | 7 |
|---|
| Print Functionality | 14 |
| | | | | | 1 | 4 | 6 | 3 | 8 | 7.79 | 8 |
|---|
| Electronic Functionality | 14 |
1 | 1 | | 2 | 1 | 1 | 4 | 3 | 1 | | 6 | 4.93 | 6 |
|---|
| Company Satisfaction | 14 |
| 1 | | | 2 | 2 | 3 | 1 | 5 | | 8 | 6.00 | 6 |
|---|
| Support Satisfaction | 13 |
1 | | 1 | | 1 | 3 | | 2 | 2 | 3 | 5 | 6.00 | 7 |
|---|
| Support Improvement | 14 |
2 | 1 | | 1 | 4 | 2 | 1 | 1 | 1 | 1 | 4 | 4.29 | 4 |
|---|
| Company Loyalty | 14 |
3 | | | 2 | 1 | 2 | 1 | 3 | 1 | 1 | 0 | 4.57 | 5 |
|---|
| Open Source Interest | 14 |
3 | 2 | 3 | | 1 | 2 | | 2 | | 1 | 0 | 3.21 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 14 |
8 | 57.14% |
|---|
| Considering new Interface | 14 |
1 | 7.14% |
|---|
| System Installed on time? | 14 |
12 | 85.71% |
|---|
| Average Collection size: |
| 1203307 |
|---|
| Type | Count |
|---|
| Public | 1 |
|---|
| Academic | 7 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 3 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 6 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2014 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 25 |
2 | | 1 | 2 | 3 | 2 | 3 | 7 | 4 | 1 | 7 | 5.52 | 6 |
|---|
| ILS Functionality | 25 |
1 | | 1 | 2 | 2 | 1 | 5 | 9 | 3 | 1 | 7 | 5.88 | 7 |
|---|
| Print Functionality | 24 |
| | | 1 | | 2 | 4 | 5 | 11 | 1 | 8 | 7.04 | 8 |
|---|
| Electronic Functionality | 23 |
2 | 3 | 1 | 2 | 1 | 2 | 6 | 2 | 3 | 1 | 6 | 4.70 | 6 |
|---|
| Company Satisfaction | 24 |
3 | | 1 | 3 | | 1 | 6 | 4 | 4 | 2 | 6 | 5.42 | 6 |
|---|
| Support Satisfaction | 24 |
3 | | 3 | | 3 | 3 | 4 | 4 | 3 | 1 | 6 | 4.92 | 6 |
|---|
| Support Improvement | 24 |
2 | 4 | | 2 | 3 | 4 | 3 | 1 | 2 | 3 | 1 | 4.58 | 5 |
|---|
| Company Loyalty | 23 |
4 | | 1 | 3 | 3 | 3 | 2 | 2 | 1 | 4 | 0 | 4.70 | 5 |
|---|
| Open Source Interest | 25 |
3 | 5 | 5 | 3 | 2 | 1 | 1 | 1 | | 4 | 1 | 3.44 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 25 |
8 | 32.00% |
|---|
| Considering new Interface | 25 |
7 | 28.00% |
|---|
| System Installed on time? | 25 |
19 | 76.00% |
|---|
| Average Collection size: |
| 1609430 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 14 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 4 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 5 |
|---|
| [5] 1,000,001-10,000,000 | 8 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2013 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 19 |
| | 3 | | 1 | 1 | 2 | 6 | 3 | 3 | 7 | 6.32 | 7 |
|---|
| ILS Functionality | 19 |
| | 2 | 1 | 1 | 1 | 2 | 7 | 3 | 2 | 7 | 6.26 | 7 |
|---|
| Print Functionality | 19 |
| | 1 | | | 1 | 2 | 4 | 8 | 3 | 8 | 7.26 | 8 |
|---|
| Electronic Functionality | 19 |
1 | 1 | 2 | | 2 | 1 | 6 | 3 | 2 | 1 | 6 | 5.26 | 6 |
|---|
| Company Satisfaction | 18 |
1 | | | | 2 | 2 | 1 | 4 | 6 | 2 | 8 | 6.56 | 7 |
|---|
| Support Satisfaction | 17 |
1 | | | | | 1 | 2 | 3 | 8 | 2 | 8 | 7.06 | 8 |
|---|
| Support Improvement | 17 |
| | | | 2 | 5 | 1 | 3 | 2 | 4 | 5 | 6.59 | 7 |
|---|
| Company Loyalty | 19 |
2 | | 2 | 1 | 1 | 1 | 1 | 5 | 2 | 4 | 7 | 5.74 | 7 |
|---|
| Open Source Interest | 19 |
7 | 1 | 4 | | | 4 | 1 | 1 | 1 | | 0 | 2.63 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 19 |
8 | 42.11% |
|---|
| Considering new Interface | 19 |
7 | 36.84% |
|---|
| System Installed on time? | 19 |
15 | 78.95% |
|---|
| Average Collection size: |
| 1048469 |
|---|
| Type | Count |
|---|
| Public | 4 |
|---|
| Academic | 11 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 3 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 7 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2012 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 43 |
| 1 | 2 | 2 | 3 | 5 | 8 | 5 | 13 | 4 | 8 | 6.30 | 7 |
|---|
| ILS Functionality | 42 |
| 1 | 1 | | 4 | 4 | 7 | 9 | 11 | 5 | 8 | 6.60 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 42 |
| 2 | 2 | 3 | 1 | 3 | 9 | 8 | 9 | 5 | 6 | 6.21 | 7 |
|---|
| Support Satisfaction | 40 |
| 2 | 1 | 4 | 2 | 2 | 6 | 7 | 9 | 7 | 8 | 6.35 | 7 |
|---|
| Support Improvement | 40 |
| | 2 | 1 | 7 | 11 | 2 | 4 | 4 | 9 | 5 | 6.08 | 5 |
|---|
| Company Loyalty | 41 |
2 | 2 | 1 | 4 | 4 | 3 | 3 | 5 | 9 | 8 | 8 | 5.95 | 7 |
|---|
| Open Source Interest | 41 |
11 | 8 | 7 | 1 | 3 | 5 | 2 | 3 | 1 | | 0 | 2.51 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 45 |
7 | 15.56% |
|---|
| Considering new Interface | 45 |
16 | 35.56% |
|---|
| System Installed on time? | 45 |
38 | 84.44% |
|---|
| Average Collection size: |
| 1066884 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 26 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 8 |
|---|
| [3] 100,001-250,000 | 8 |
|---|
| [4] 250,001-1,000,000 | 12 |
|---|
| [5] 1,000,001-10,000,000 | 8 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2011 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 35 |
1 | | | 1 | 2 | 3 | 3 | 8 | 15 | 2 | 8 | 6.80 | 7 |
|---|
| ILS Functionality | 35 |
1 | | | 1 | 2 | 1 | 5 | 10 | 14 | 1 | 8 | 6.77 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 35 |
1 | | | | | 6 | 5 | 9 | 11 | 3 | 8 | 6.80 | 7 |
|---|
| Support Satisfaction | 35 |
1 | | | 1 | 2 | 4 | 3 | 11 | 9 | 4 | 7 | 6.69 | 7 |
|---|
| Support Improvement | 34 |
| | | | 1 | 10 | 3 | 8 | 6 | 6 | 5 | 6.76 | 7 |
|---|
| Company Loyalty | 35 |
2 | | 1 | 3 | 1 | 4 | 3 | 8 | 8 | 5 | 7 | 6.23 | 7 |
|---|
| Open Source Interest | 35 |
10 | 4 | 8 | 2 | 3 | 2 | | 3 | 1 | 2 | 0 | 2.71 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 35 |
5 | 14.29% |
|---|
| Considering new Interface | 35 |
16 | 45.71% |
|---|
| System Installed on time? | 35 |
30 | 85.71% |
|---|
| Average Collection size: |
| 653420 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 23 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 7 |
|---|
| [3] 100,001-250,000 | 5 |
|---|
| [4] 250,001-1,000,000 | 9 |
|---|
| [5] 1,000,001-10,000,000 | 9 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2010 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 13 |
1 | | 1 | | 1 | 1 | 1 | 4 | 4 | | 7 | 5.92 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 13 |
1 | | 1 | | | 1 | 2 | 4 | 4 | | 7 | 6.08 | 7 |
|---|
| Support Satisfaction | 13 |
1 | | 2 | | | 1 | | 5 | 3 | 1 | 7 | 5.92 | 7 |
|---|
| Support Improvement | 13 |
1 | | 1 | 1 | 1 | 3 | 1 | 1 | 2 | 2 | 5 | 5.46 | 5 |
|---|
| Company Loyalty | 13 |
2 | | 1 | | 1 | | | 4 | 4 | 1 | 7 | 5.77 | 7 |
|---|
| Open Source Interest | 13 |
3 | 3 | 1 | 2 | 1 | 1 | | | | 2 | 0 | 2.92 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 13 |
2 | 15.38% |
|---|
| Considering new Interface | 13 |
4 | 30.77% |
|---|
| System Installed on time? | 13 |
10 | 76.92% |
|---|
| Average Collection size: |
| 678616 |
|---|
| Type | Count |
|---|
| Public | 1 |
|---|
| Academic | 9 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 4 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2009 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 21 |
1 | | 1 | 1 | | | 5 | 8 | 4 | 1 | 7 | 6.29 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 21 |
1 | | 1 | | 1 | 1 | 3 | 7 | 5 | 2 | 7 | 6.48 | 7 |
|---|
| Support Satisfaction | 21 |
| | 2 | | 1 | 2 | 3 | 5 | 6 | 2 | 8 | 6.52 | 7 |
|---|
| Support Improvement | 20 |
| | 1 | 1 | 1 | 1 | 1 | 8 | 2 | 5 | 7 | 6.85 | 7 |
|---|
| Company Loyalty | 20 |
4 | | | | 1 | 2 | 3 | 3 | 5 | 2 | 8 | 5.55 | 7 |
|---|
| Open Source Interest | 20 |
5 | 4 | | 1 | 1 | 3 | 1 | 1 | 1 | 3 | 0 | 3.70 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 21 |
3 | 14.29% |
|---|
| Considering new Interface | 21 |
7 | 33.33% |
|---|
| System Installed on time? | 21 |
15 | 71.43% |
|---|
| 2008 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 32 |
| 1 | 1 | 2 | 3 | 2 | 6 | 11 | 6 | | 7 | 6.00 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 33 |
| 2 | 3 | 1 | 3 | 3 | 2 | 11 | 8 | | 7 | 5.79 | 7 |
|---|
| Support Satisfaction | 33 |
1 | 1 | 2 | 2 | 3 | 5 | 7 | 4 | 7 | 1 | 6 | 5.55 | 6 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 32 |
5 | | 2 | 4 | | 5 | 2 | 7 | 7 | | 7 | 4.94 | 6 |
|---|
| Open Source Interest | 33 |
8 | 8 | 5 | | | 2 | 3 | 2 | 4 | 1 | 0 | 3.06 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 33 |
10 | 30.30% |
|---|
| Considering new Interface | 33 |
12 | 36.36% |
|---|
| System Installed on time? | 33 |
31 | 93.94% |
|---|
| 2007 Survey Results |
| Product: Virtua |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 23 |
| | 1 | 1 | 2 | 3 | 4 | 6 | 6 | | 7 | 6.17 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 24 |
| 1 | | 2 | 2 | 3 | 5 | 4 | 5 | 2 | 6 | 6.08 | 6 |
|---|
| Support Satisfaction | 24 |
1 | | 1 | 2 | 5 | 2 | 2 | 5 | 5 | 1 | 4 | 5.58 | 6 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 23 |
2 | 3 | 2 | 2 | 1 | 4 | 1 | 4 | 1 | 3 | 5 | 4.61 | 5 |
|---|
| Open Source Interest | 23 |
2 | 5 | 2 | 3 | | 2 | 1 | 1 | 4 | 3 | 1 | 4.35 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 24 |
2 | 8.33% |
|---|
| Considering new Interface | 24 |
6 | 25.00% |
|---|
| System Installed on time? | 24 |
1 | 4.17% |
|---|
2021 : gen: 5.29 company 5.50 loyalty 6.29 support 7.29
2020 : gen: 5.60 company 5.90 loyalty 4.40 support 7.20
2019 : gen: 5.21 company 5.50 loyalty 4.57 support 6.43
2018 : gen: 6.00 company 6.43 loyalty 3.57 support 7.14
2017 : gen: 7.00 company 6.71 loyalty 5.29 support 6.93
2016 : gen: 6.33 company 5.81 loyalty 6.00 support 6.25
2015 : gen: 6.23 company 6.00 loyalty 4.57 support 6.00
2014 : gen: 5.52 company 5.42 loyalty 4.70 support 4.92
2013 : gen: 6.32 company 6.56 loyalty 5.74 support 7.06
2012 : gen: 6.30 company 6.21 loyalty 5.95 support 6.35
2011 : gen: 6.80 company 6.80 loyalty 6.23 support 6.69
2010 : gen: 5.92 company 6.08 loyalty 5.77 support 5.92
2009 : gen: 6.29 company 6.48 loyalty 5.55 support 6.52
2008 : gen: 6.00 company 5.79 loyalty 4.94 support 5.55
2007 : gen: 6.17 company 6.08 loyalty 4.61 support 5.58
Comments (survey2021)
definitely feeling impatient for meaningful BIBFRAME implementation in the ILS world!!!
(Library type: Government Agency; collection size: medium; ils satisfaction: 7)
We have resigned from EDS EBSCO for cost-saving reasons, as we are planning to switch to the new system next year.
(Library type: Academic; collection size: very small; ils satisfaction: 3)
If we switched to an open source ILS product, we would do so via a vendor since we do not have the staff to implement this on our own.
(Library type: Academic; collection size: small; ils satisfaction: 6)
The longterm plan is to implement Open Source. But we have to change system now, and Folio is not mature enough yet.
(Library type: Academic; collection size: very large; ils satisfaction: 3)
As a National Library we are also a research library but we don't have organisational academic staff or students so we did not complete the section on discovery service. Thanks!
(Library type: National; collection size: very large; ils satisfaction: 8)