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Statistical Report for OpenGalaxy

Statistics according to type and size categories

The following table presents the 2021 results according to the type and size of the library.

2021 OpenGalaxy Responses by Sector
OpenGalaxyallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS1 00000000
ILSFunctionality1 00000000
PrintFunctionality1 00000000
ElectronicFunctionality1 00000000
SatisfactionCustomerSupport1 00000000
CompanyLoyalty1 00000000


1 Responses for OpenGalaxy in 2021

1 Responses for OpenGalaxy in 2020

0 Responses for OpenGalaxy in 2019

0 Responses for OpenGalaxy in 2018

2 Responses for OpenGalaxy in 2017

3 Responses for OpenGalaxy in 2016

5 Responses for OpenGalaxy in 2015


2014 Survey Results
Product: OpenGalaxy Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 1 1 1 2 1 76.007
ILS Functionality6 1 2 2 1 55.676
Print Functionality6 1 2 2 1 24.176
Electronic Functionality6 2 3 1 32.833
Company Satisfaction6 1 1 3 1 65.836
Support Satisfaction6 2 3 1 75.837
Support Improvement5 1 2 1 1 55.405
Company Loyalty6 1 1 1 1 1 1 35.506
Open Source Interest6 1 1 1 1 1 1 14.004

CategoryTotalYespercent
Considering new ILS7 342.86%
Considering new Interface7 228.57%
System Installed on time?7 685.71%

Average Collection size: 482661

TypeCount
Public7
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0000
[3] 100,001-250,0001
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2013 Survey Results
Product: OpenGalaxy Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 1 1 1 2 1 64.836
ILS Functionality6 1 2 1 2 55.336
Print Functionality5 1 2 2 66.006
Electronic Functionality6 1 1 1 1 1 1 03.504
Company Satisfaction6 2 1 1 1 1 35.005
Support Satisfaction6 1 3 1 1 45.174
Support Improvement6 1 3 2 55.505
Company Loyalty6 1 1 2 1 1 55.005
Open Source Interest6 1 1 1 2 1 53.835

CategoryTotalYespercent
Considering new ILS6 466.67%
Considering new Interface6 350.00%
System Installed on time?6 350.00%

Average Collection size: 492904

TypeCount
Public4
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0000
[3] 100,001-250,0001
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2012 Survey Results
Product: OpenGalaxy Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 1 1 1 2 1 64.836
ILS Functionality6 2 1 2 1 34.836
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction6 1 1 1 2 1 54.175
Support Satisfaction6 1 1 2 2 44.174
Support Improvement6 1 2 1 1 1 22.833
Company Loyalty6 1 1 1 1 2 74.676
Open Source Interest6 2 1 1 2 25.838

CategoryTotalYespercent
Considering new ILS6 466.67%
Considering new Interface6 233.33%
System Installed on time?6 6100.00%

Average Collection size: 352002

TypeCount
Public6
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0000
[3] 100,001-250,0001
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


5 Responses for OpenGalaxy in 2011


2010 Survey Results
Product: OpenGalaxy Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 2 2 2 56.006
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction6 3 2 1 55.676
Support Satisfaction6 1 2 2 1 55.506
Support Improvement6 1 5 54.835
Company Loyalty5 1 1 1 1 1 35.605
Open Source Interest5 1 2 1 1 34.003

CategoryTotalYespercent
Considering new ILS6 233.33%
Considering new Interface6 00.00%
System Installed on time?6 466.67%

Average Collection size: 681778

TypeCount
Public6
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0000
[3] 100,001-250,0000
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


4 Responses for OpenGalaxy in 2009

2 Responses for OpenGalaxy in 2008

0 Responses for OpenGalaxy in 2007

2014 : gen: 6.00 company 5.83 loyalty 5.50 support 5.83

2013 : gen: 4.83 company 5.00 loyalty 5.00 support 5.17

2012 : gen: 4.83 company 4.17 loyalty 4.67 support 4.17

2010 : gen: 6.00 company 5.67 loyalty 5.60 support 5.50

Comments (survey2021)

A couple of years ago the Library was looking into a new LMS. Although a university library we share our LMS with the local public libraries and we were contemplating going independent. However in the end we all remained with the same vendor and moved to their new product, Spark. This offered us both a chance to become more autonomous, while still retaining a connection with the public libraries, and gave us an independent website for the product which we had not had previously. So overall we are quite satisfied with the result. When we were looking we did investigate Heritage Cirqa, Koha, 24/7 and EOS.web (Sirsi Dynix). (Library type: Academic; collection size: very small; ils satisfaction: 8)

ILS