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Statistical Report for OpenGalaxy

Statistics according to type and size categories

The following table presents the 2021 results according to the type and size of the library.

2021 OpenGalaxy Responses by Sector
OpenGalaxy	all		Academic						Public						School		Consortium
			small		medium		large		small		medium		large
	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg
SatisfactionLevelILS	1		0		0		0		0		0		0		0		0
ILSFunctionality	1		0		0		0		0		0		0		0		0
PrintFunctionality	1		0		0		0		0		0		0		0		0
ElectronicFunctionality	1		0		0		0		0		0		0		0		0
SatisfactionCustomerSupport	1		0		0		0		0		0		0		0		0
CompanyLoyalty	1		0		0		0		0		0		0		0		0

1 Responses for OpenGalaxy in 2021

1 Responses for OpenGalaxy in 2020

0 Responses for OpenGalaxy in 2019

0 Responses for OpenGalaxy in 2018

2 Responses for OpenGalaxy in 2017

3 Responses for OpenGalaxy in 2016

5 Responses for OpenGalaxy in 2015

2014 Survey Results
Product: OpenGalaxy		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6				1		1	1	2	1		7	6.00	7
ILS Functionality	6				1		2	2			1	5	5.67	6
Print Functionality	6		1	2				2		1		2	4.17	6
Electronic Functionality	6		2		3			1				3	2.83	3
Company Satisfaction	6					1	1	3		1		6	5.83	6
Support Satisfaction	6				2				3	1		7	5.83	7
Support Improvement	5					1	2	1	1			5	5.40	5
Company Loyalty	6				1	1	1	1	1	1		3	5.50	6
Open Source Interest	6		1	1	1	1		1		1		1	4.00	4

Category	Total	Yes	percent
Considering new ILS	7	3	42.86%
Considering new Interface	7	2	28.57%
System Installed on time?	7	6	85.71%

Average Collection size:		482661

Type	Count
Public	7
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	1
[4] 250,001-1,000,000	3
[5] 1,000,001-10,000,000	1
[6] over 10,000,001	0

2013 Survey Results
Product: OpenGalaxy		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6		1			1	1	2	1			6	4.83	6
ILS Functionality	6			1			2	1	2			5	5.33	6
Print Functionality	5			1				2		2		6	6.00	6
Electronic Functionality	6	1	1		1	1	1			1		0	3.50	4
Company Satisfaction	6				2	1	1		1	1		3	5.00	5
Support Satisfaction	6				1	3			1		1	4	5.17	4
Support Improvement	6			1			3			2		5	5.50	5
Company Loyalty	6			1	1		2		1	1		5	5.00	5
Open Source Interest	6		1	1	1		2		1			5	3.83	5

Category	Total	Yes	percent
Considering new ILS	6	4	66.67%
Considering new Interface	6	3	50.00%
System Installed on time?	6	3	50.00%

Average Collection size:		492904

Type	Count
Public	4
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	0
[3] 100,001-250,000	1
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	1
[6] over 10,000,001	0

2012 Survey Results
Product: OpenGalaxy		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6			1	1		1	2	1			6	4.83	6
ILS Functionality	6				2	1		2	1			3	4.83	6
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	6			1	1	1	2	1				5	4.17	5
Support Satisfaction	6			1	1	2		2				4	4.17	4
Support Improvement	6		1	2	1	1	1					2	2.83	3
Company Loyalty	6		1	1			1	1	2			7	4.67	6
Open Source Interest	6			2			1			1	2	2	5.83	8

Category	Total	Yes	percent
Considering new ILS	6	4	66.67%
Considering new Interface	6	2	33.33%
System Installed on time?	6	6	100.00%

Average Collection size:		352002

Type	Count
Public	6
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	0
[3] 100,001-250,000	1
[4] 250,001-1,000,000	3
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

5 Responses for OpenGalaxy in 2011

2010 Survey Results
Product: OpenGalaxy		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6						2	2	2			5	6.00	6
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	6						3	2	1			5	5.67	6
Support Satisfaction	6					1	2	2	1			5	5.50	6
Support Improvement	6					1	5					5	4.83	5
Company Loyalty	5				1	1	1		1		1	3	5.60	5
Open Source Interest	5		1		2		1			1		3	4.00	3

Category	Total	Yes	percent
Considering new ILS	6	2	33.33%
Considering new Interface	6	0	0.00%
System Installed on time?	6	4	66.67%

Average Collection size:		681778

Type	Count
Public	6
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	0
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

4 Responses for OpenGalaxy in 2009

2 Responses for OpenGalaxy in 2008

0 Responses for OpenGalaxy in 2007

2014 : gen: 6.00 company 5.83 loyalty 5.50 support 5.83

2013 : gen: 4.83 company 5.00 loyalty 5.00 support 5.17

2012 : gen: 4.83 company 4.17 loyalty 4.67 support 4.17

2010 : gen: 6.00 company 5.67 loyalty 5.60 support 5.50

Comments (survey2021)

A couple of years ago the Library was looking into a new LMS. Although a university library we share our LMS with the local public libraries and we were contemplating going independent. However in the end we all remained with the same vendor and moved to their new product, Spark. This offered us both a chance to become more autonomous, while still retaining a connection with the public libraries, and gave us an independent website for the product which we had not had previously. So overall we are quite satisfied with the result. When we were looking we did investigate Heritage Cirqa, Koha, 24/7 and EOS.web (Sirsi Dynix). (Library type: Academic; collection size: very small; ils satisfaction: 8)

ILS

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