Statistical Report for Millennium
Statistics according to type and size categories
The following table presents the 2021 results according to the type and size of the library.
2021 Millennium Responses by Sector |
Millennium | all | Academic | Public | School | Consortium |
| | small | medium | large | small | medium | large | | |
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
SatisfactionLevelILS | 9 | 4.33 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
ILSFunctionality | 9 | 4.11 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
PrintFunctionality | 9 | 6.89 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
ElectronicFunctionality | 9 | 3.11 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
SatisfactionCustomerSupport | 9 | 5.22 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
CompanyLoyalty | 9 | 2.67 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
2021 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 9 |
| 2 | 1 | 1 | | 1 | 1 | 3 | | | 7 | 4.33 | 5 |
ILS Functionality | 9 |
| 2 | 2 | | 1 | | 1 | 3 | | | 7 | 4.11 | 4 |
Print Functionality | 9 |
| | | | 1 | | 2 | 2 | 4 | | 8 | 6.89 | 7 |
Electronic Functionality | 9 |
| 2 | 2 | 1 | 3 | | | 1 | | | 4 | 3.11 | 3 |
Company Satisfaction | 9 |
| 1 | | 1 | 2 | 1 | 1 | 3 | | | 7 | 4.89 | 5 |
Support Satisfaction | 9 |
1 | | 1 | | | 1 | 2 | 4 | | | 7 | 5.22 | 6 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 9 |
2 | 2 | 1 | 1 | | 2 | | 1 | | | 0 | 2.67 | 2 |
Open Source Interest | 8 |
1 | 2 | | | | | | 2 | 2 | 1 | 1 | 5.13 | 7 |
Category | Total | Yes | percent |
Considering new ILS | 9 |
6 | 66.67% |
Considering new Interface | 9 |
3 | 33.33% |
System Installed on time? | 9 |
0 | 0.00% |
Average Collection size: |
| 5804371 |
Type | Count |
Public | 0 |
Academic | 4 |
School | 0 |
Consortium | 1 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 2 |
[3] 100,001-250,000 | 1 |
[4] 250,001-1,000,000 | 2 |
[5] 1,000,001-10,000,000 | 1 |
[6] over 10,000,001 | 1 |
2020 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 16 |
| 2 | 2 | 1 | 3 | 1 | 1 | 5 | 1 | | 7 | 4.69 | 5 |
ILS Functionality | 16 |
| 1 | 4 | 1 | 3 | 2 | 2 | 2 | 1 | | 2 | 4.25 | 4 |
Print Functionality | 15 |
| 1 | | | 1 | | 2 | 4 | 4 | 3 | 7 | 6.93 | 7 |
Electronic Functionality | 16 |
| 1 | 3 | 4 | 2 | 4 | 2 | | | | 3 | 3.69 | 4 |
Company Satisfaction | 16 |
| 1 | 3 | 1 | 1 | 4 | | 5 | | 1 | 7 | 4.88 | 5 |
Support Satisfaction | 16 |
1 | | 3 | | | 4 | | 5 | 1 | 2 | 7 | 5.44 | 7 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 14 |
4 | 2 | 1 | 1 | | 1 | 1 | 1 | 2 | 1 | 0 | 3.57 | 3 |
Open Source Interest | 14 |
3 | 1 | | 2 | | 1 | | 2 | 3 | 2 | 0 | 4.86 | 7 |
Category | Total | Yes | percent |
Considering new ILS | 16 |
14 | 87.50% |
Considering new Interface | 16 |
8 | 50.00% |
System Installed on time? | 16 |
0 | 0.00% |
Average Collection size: |
| 4960715 |
Type | Count |
Public | 1 |
Academic | 11 |
School | 0 |
Consortium | 2 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 3 |
[3] 100,001-250,000 | 2 |
[4] 250,001-1,000,000 | 3 |
[5] 1,000,001-10,000,000 | 4 |
[6] over 10,000,001 | 2 |
2019 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 38 |
2 | | 1 | 2 | 5 | 8 | 9 | 9 | 1 | 1 | 6 | 5.32 | 6 |
ILS Functionality | 37 |
2 | | 3 | 5 | 2 | 4 | 10 | 8 | 3 | | 6 | 5.11 | 6 |
Print Functionality | 38 |
1 | | 1 | | 1 | 2 | 6 | 12 | 12 | 3 | 7 | 6.82 | 7 |
Electronic Functionality | 38 |
3 | 4 | 4 | 6 | 4 | 6 | 8 | 3 | | | 6 | 3.82 | 4 |
Company Satisfaction | 38 |
3 | 1 | 8 | 2 | 2 | 5 | 7 | 7 | | 3 | 2 | 4.58 | 5 |
Support Satisfaction | 37 |
3 | 4 | 4 | 3 | 2 | 4 | 5 | 8 | 1 | 3 | 7 | 4.59 | 5 |
Support Improvement | 38 |
4 | 2 | 2 | 3 | 6 | 7 | 6 | 5 | 1 | 2 | 5 | 4.50 | 5 |
Company Loyalty | 38 |
7 | 5 | 4 | 3 | 2 | 1 | 3 | 3 | 4 | 6 | 0 | 4.21 | 4 |
Open Source Interest | 37 |
11 | 5 | 6 | 2 | 2 | 2 | 2 | 2 | 2 | 3 | 0 | 2.97 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 39 |
33 | 84.62% |
Considering new Interface | 39 |
15 | 38.46% |
System Installed on time? | 39 |
36 | 92.31% |
Average Collection size: |
| 2385280 |
Type | Count |
Public | 4 |
Academic | 25 |
School | 0 |
Consortium | 3 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 11 |
[3] 100,001-250,000 | 8 |
[4] 250,001-1,000,000 | 7 |
[5] 1,000,001-10,000,000 | 7 |
[6] over 10,000,001 | 2 |
2018 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 65 |
| 1 | 7 | 8 | 7 | 12 | 11 | 7 | 10 | 2 | 5 | 5.23 | 5 |
ILS Functionality | 65 |
| | 7 | 12 | 4 | 10 | 9 | 9 | 9 | 5 | 3 | 5.38 | 5 |
Print Functionality | 64 |
2 | | | 1 | 4 | 7 | 6 | 21 | 14 | 9 | 7 | 6.72 | 7 |
Electronic Functionality | 64 |
6 | 6 | 5 | 11 | 11 | 6 | 7 | 4 | 5 | 3 | 3 | 4.06 | 4 |
Company Satisfaction | 64 |
3 | 6 | 4 | 6 | 10 | 10 | 11 | 6 | 6 | 2 | 6 | 4.63 | 5 |
Support Satisfaction | 64 |
3 | 9 | 4 | 9 | 6 | 8 | 9 | 8 | 5 | 3 | 1 | 4.45 | 5 |
Support Improvement | 64 |
6 | 3 | 3 | 10 | 7 | 19 | 8 | 4 | 2 | 2 | 5 | 4.25 | 5 |
Company Loyalty | 65 |
8 | 5 | 10 | | 9 | 9 | 5 | 4 | 7 | 8 | 2 | 4.49 | 5 |
Open Source Interest | 65 |
20 | 9 | 10 | 4 | 5 | 6 | 4 | 2 | 1 | 4 | 0 | 2.66 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 66 |
48 | 72.73% |
Considering new Interface | 66 |
13 | 19.70% |
System Installed on time? | 66 |
56 | 84.85% |
Average Collection size: |
| 2089878 |
Type | Count |
Public | 8 |
Academic | 44 |
School | 1 |
Consortium | 3 |
Special | 4 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 15 |
[3] 100,001-250,000 | 15 |
[4] 250,001-1,000,000 | 17 |
[5] 1,000,001-10,000,000 | 11 |
[6] over 10,000,001 | 4 |
2017 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 92 |
4 | 1 | 6 | 6 | 7 | 13 | 22 | 21 | 8 | 4 | 6 | 5.47 | 6 |
ILS Functionality | 93 |
1 | 1 | 8 | 7 | 7 | 15 | 22 | 18 | 8 | 6 | 6 | 5.56 | 6 |
Print Functionality | 93 |
1 | | 3 | 3 | 3 | 7 | 9 | 26 | 26 | 15 | 7 | 6.89 | 7 |
Electronic Functionality | 91 |
6 | 6 | 12 | 9 | 13 | 17 | 9 | 8 | 8 | 3 | 5 | 4.34 | 4 |
Company Satisfaction | 93 |
3 | 4 | 5 | 6 | 18 | 6 | 23 | 15 | 8 | 5 | 6 | 5.23 | 6 |
Support Satisfaction | 92 |
5 | 6 | 5 | 10 | 11 | 9 | 17 | 17 | 10 | 2 | 6 | 4.93 | 6 |
Support Improvement | 91 |
4 | 5 | 2 | 9 | 13 | 25 | 9 | 11 | 7 | 6 | 5 | 4.99 | 5 |
Company Loyalty | 92 |
9 | 5 | 8 | 7 | 8 | 12 | 12 | 15 | 9 | 7 | 7 | 4.85 | 5 |
Open Source Interest | 92 |
25 | 16 | 12 | 3 | 9 | 8 | 8 | 4 | 4 | 3 | 0 | 2.83 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 94 |
68 | 72.34% |
Considering new Interface | 94 |
17 | 18.09% |
System Installed on time? | 94 |
83 | 88.30% |
Average Collection size: |
| 1463662 |
Type | Count |
Public | 14 |
Academic | 61 |
School | 1 |
Consortium | 4 |
Special | 3 |
Size Category | Count |
[1] Under 10,000 | 2 |
[2] 10,001-100,000 | 19 |
[3] 100,001-250,000 | 23 |
[4] 250,001-1,000,000 | 28 |
[5] 1,000,001-10,000,000 | 12 |
[6] over 10,000,001 | 3 |
2016 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 144 |
5 | 4 | 11 | 6 | 25 | 25 | 26 | 25 | 13 | 4 | 6 | 5.14 | 5 |
ILS Functionality | 144 |
2 | 6 | 11 | 14 | 18 | 24 | 15 | 30 | 14 | 10 | 7 | 5.31 | 5 |
Print Functionality | 144 |
| 1 | | 4 | 9 | 11 | 18 | 44 | 39 | 18 | 7 | 6.90 | 7 |
Electronic Functionality | 143 |
12 | 13 | 16 | 18 | 21 | 18 | 14 | 14 | 13 | 4 | 4 | 4.16 | 4 |
Company Satisfaction | 143 |
4 | 8 | 16 | 14 | 23 | 26 | 17 | 23 | 8 | 4 | 5 | 4.66 | 5 |
Support Satisfaction | 143 |
6 | 14 | 13 | 18 | 13 | 24 | 20 | 14 | 17 | 4 | 5 | 4.59 | 5 |
Support Improvement | 144 |
11 | 6 | 11 | 18 | 27 | 34 | 18 | 5 | 12 | 2 | 5 | 4.28 | 4 |
Company Loyalty | 142 |
13 | 8 | 11 | 13 | 20 | 21 | 16 | 16 | 16 | 8 | 5 | 4.66 | 5 |
Open Source Interest | 143 |
32 | 24 | 20 | 10 | 17 | 7 | 15 | 6 | 2 | 10 | 0 | 3.04 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 144 |
107 | 74.31% |
Considering new Interface | 144 |
25 | 17.36% |
System Installed on time? | 144 |
133 | 92.36% |
Average Collection size: |
| 1208642 |
Type | Count |
Public | 17 |
Academic | 103 |
School | 2 |
Consortium | 5 |
Special | 2 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 32 |
[3] 100,001-250,000 | 35 |
[4] 250,001-1,000,000 | 44 |
[5] 1,000,001-10,000,000 | 24 |
[6] over 10,000,001 | 3 |
2015 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 174 |
4 | 1 | 11 | 12 | 12 | 20 | 35 | 52 | 22 | 5 | 7 | 5.76 | 6 |
ILS Functionality | 174 |
| 3 | 5 | 20 | 14 | 14 | 35 | 52 | 20 | 11 | 7 | 5.93 | 6 |
Print Functionality | 172 |
| | 2 | 4 | 5 | 9 | 20 | 46 | 56 | 30 | 8 | 7.22 | 8 |
Electronic Functionality | 173 |
6 | 10 | 19 | 20 | 21 | 22 | 27 | 30 | 15 | 3 | 7 | 4.75 | 5 |
Company Satisfaction | 173 |
7 | 10 | 10 | 14 | 16 | 29 | 30 | 35 | 16 | 6 | 7 | 5.13 | 6 |
Support Satisfaction | 171 |
6 | 12 | 11 | 11 | 14 | 28 | 26 | 39 | 18 | 6 | 7 | 5.20 | 6 |
Support Improvement | 170 |
12 | 12 | 12 | 12 | 29 | 52 | 17 | 13 | 9 | 2 | 5 | 4.30 | 5 |
Company Loyalty | 173 |
17 | 8 | 9 | 10 | 18 | 18 | 25 | 25 | 23 | 20 | 6 | 5.24 | 6 |
Open Source Interest | 174 |
57 | 22 | 27 | 13 | 16 | 11 | 12 | 4 | 6 | 6 | 0 | 2.51 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 177 |
117 | 66.10% |
Considering new Interface | 177 |
36 | 20.34% |
System Installed on time? | 177 |
156 | 88.14% |
Average Collection size: |
| 898767 |
Type | Count |
Public | 24 |
Academic | 126 |
School | 2 |
Consortium | 5 |
Special | 2 |
Size Category | Count |
[1] Under 10,000 | 2 |
[2] 10,001-100,000 | 44 |
[3] 100,001-250,000 | 35 |
[4] 250,001-1,000,000 | 59 |
[5] 1,000,001-10,000,000 | 23 |
[6] over 10,000,001 | 3 |
2014 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 212 |
2 | 2 | 12 | 11 | 11 | 18 | 41 | 67 | 43 | 5 | 7 | 6.12 | 7 |
ILS Functionality | 210 |
| 3 | 7 | 14 | 9 | 31 | 35 | 58 | 41 | 12 | 7 | 6.20 | 7 |
Print Functionality | 212 |
1 | | 3 | 2 | 3 | 9 | 18 | 55 | 79 | 42 | 8 | 7.42 | 8 |
Electronic Functionality | 209 |
5 | 17 | 20 | 13 | 25 | 33 | 32 | 40 | 20 | 4 | 7 | 4.92 | 5 |
Company Satisfaction | 212 |
6 | 9 | 11 | 15 | 13 | 26 | 42 | 48 | 35 | 7 | 7 | 5.61 | 6 |
Support Satisfaction | 210 |
3 | 13 | 13 | 16 | 10 | 28 | 30 | 51 | 41 | 5 | 7 | 5.60 | 6 |
Support Improvement | 203 |
10 | 6 | 15 | 17 | 24 | 68 | 15 | 22 | 17 | 9 | 5 | 4.85 | 5 |
Company Loyalty | 210 |
13 | 12 | 9 | 7 | 20 | 28 | 20 | 36 | 36 | 29 | 7 | 5.68 | 6 |
Open Source Interest | 208 |
57 | 24 | 37 | 17 | 18 | 22 | 6 | 11 | 6 | 10 | 0 | 2.80 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 216 |
122 | 56.48% |
Considering new Interface | 216 |
61 | 28.24% |
System Installed on time? | 216 |
199 | 92.13% |
Average Collection size: |
| 829001 |
Type | Count |
Public | 41 |
Academic | 145 |
School | 1 |
Consortium | 6 |
Special | 4 |
Size Category | Count |
[1] Under 10,000 | 5 |
[2] 10,001-100,000 | 38 |
[3] 100,001-250,000 | 42 |
[4] 250,001-1,000,000 | 86 |
[5] 1,000,001-10,000,000 | 32 |
[6] over 10,000,001 | 2 |
2013 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 248 |
2 | 4 | 4 | 10 | 11 | 22 | 50 | 75 | 55 | 15 | 7 | 6.44 | 7 |
ILS Functionality | 247 |
1 | 1 | 3 | 11 | 13 | 24 | 52 | 67 | 56 | 19 | 7 | 6.53 | 7 |
Print Functionality | 247 |
| 1 | 1 | | 4 | 11 | 23 | 62 | 87 | 58 | 8 | 7.55 | 8 |
Electronic Functionality | 246 |
7 | 11 | 11 | 21 | 25 | 43 | 43 | 45 | 27 | 13 | 7 | 5.35 | 6 |
Company Satisfaction | 248 |
4 | 5 | 7 | 11 | 17 | 35 | 51 | 51 | 50 | 17 | 6 | 6.09 | 6 |
Support Satisfaction | 247 |
2 | 12 | 11 | 10 | 17 | 36 | 36 | 64 | 47 | 12 | 7 | 5.91 | 6 |
Support Improvement | 246 |
9 | 10 | 11 | 13 | 26 | 76 | 32 | 37 | 20 | 12 | 5 | 5.18 | 5 |
Company Loyalty | 248 |
11 | 8 | 7 | 13 | 13 | 39 | 29 | 46 | 43 | 39 | 7 | 6.04 | 7 |
Open Source Interest | 244 |
59 | 43 | 19 | 27 | 18 | 32 | 14 | 13 | 7 | 12 | 0 | 3.00 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 254 |
116 | 45.67% |
Considering new Interface | 254 |
83 | 32.68% |
System Installed on time? | 254 |
231 | 90.94% |
Average Collection size: |
| 817421 |
Type | Count |
Public | 51 |
Academic | 140 |
School | 1 |
Consortium | 6 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 5 |
[2] 10,001-100,000 | 41 |
[3] 100,001-250,000 | 60 |
[4] 250,001-1,000,000 | 81 |
[5] 1,000,001-10,000,000 | 45 |
[6] over 10,000,001 | 3 |
2012 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 393 |
2 | 3 | 13 | 7 | 19 | 29 | 64 | 118 | 97 | 41 | 7 | 6.68 | 7 |
ILS Functionality | 393 |
1 | 2 | 7 | 9 | 24 | 32 | 58 | 117 | 103 | 40 | 7 | 6.74 | 7 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 389 |
2 | 7 | 15 | 14 | 24 | 32 | 65 | 103 | 85 | 42 | 7 | 6.44 | 7 |
Support Satisfaction | 385 |
3 | 8 | 16 | 13 | 17 | 34 | 78 | 96 | 76 | 44 | 7 | 6.39 | 7 |
Support Improvement | 381 |
10 | 4 | 7 | 19 | 37 | 140 | 55 | 47 | 39 | 23 | 5 | 5.51 | 5 |
Company Loyalty | 388 |
17 | 7 | 14 | 13 | 16 | 39 | 44 | 71 | 80 | 87 | 9 | 6.49 | 7 |
Open Source Interest | 385 |
105 | 49 | 45 | 33 | 35 | 34 | 32 | 19 | 15 | 18 | 0 | 3.00 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 399 |
169 | 42.36% |
Considering new Interface | 399 |
100 | 25.06% |
System Installed on time? | 399 |
360 | 90.23% |
Average Collection size: |
| 868588 |
Type | Count |
Public | 108 |
Academic | 217 |
School | 5 |
Consortium | 22 |
Special | 8 |
Size Category | Count |
[1] Under 10,000 | 10 |
[2] 10,001-100,000 | 72 |
[3] 100,001-250,000 | 76 |
[4] 250,001-1,000,000 | 133 |
[5] 1,000,001-10,000,000 | 73 |
[6] over 10,000,001 | 3 |
2011 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 454 |
7 | 2 | 4 | 10 | 13 | 37 | 57 | 141 | 128 | 55 | 7 | 6.88 | 7 |
ILS Functionality | 451 |
3 | 3 | 5 | 7 | 18 | 29 | 67 | 144 | 116 | 59 | 7 | 6.92 | 7 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 453 |
6 | 6 | 16 | 16 | 22 | 49 | 58 | 111 | 122 | 47 | 8 | 6.50 | 7 |
Support Satisfaction | 451 |
5 | 8 | 5 | 9 | 30 | 52 | 68 | 114 | 115 | 45 | 8 | 6.55 | 7 |
Support Improvement | 437 |
4 | 5 | 8 | 14 | 40 | 178 | 61 | 56 | 50 | 21 | 5 | 5.63 | 5 |
Company Loyalty | 452 |
13 | 5 | 16 | 18 | 24 | 52 | 50 | 79 | 93 | 102 | 9 | 6.55 | 7 |
Open Source Interest | 447 |
100 | 48 | 64 | 32 | 35 | 52 | 37 | 30 | 21 | 28 | 0 | 3.41 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 458 |
143 | 31.22% |
Considering new Interface | 458 |
111 | 24.24% |
System Installed on time? | 458 |
420 | 91.70% |
Average Collection size: |
| 859254 |
Type | Count |
Public | 146 |
Academic | 238 |
School | 5 |
Consortium | 22 |
Special | 5 |
Size Category | Count |
[1] Under 10,000 | 8 |
[2] 10,001-100,000 | 93 |
[3] 100,001-250,000 | 83 |
[4] 250,001-1,000,000 | 155 |
[5] 1,000,001-10,000,000 | 79 |
[6] over 10,000,001 | 3 |
2010 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 388 |
1 | 2 | 4 | 8 | 12 | 21 | 40 | 124 | 121 | 55 | 7 | 7.11 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 387 |
3 | 4 | 13 | 8 | 19 | 30 | 61 | 106 | 99 | 44 | 7 | 6.66 | 7 |
Support Satisfaction | 386 |
1 | 4 | 5 | 18 | 21 | 30 | 61 | 106 | 95 | 45 | 7 | 6.67 | 7 |
Support Improvement | 381 |
4 | 4 | 6 | 15 | 39 | 146 | 38 | 59 | 40 | 30 | 5 | 5.72 | 5 |
Company Loyalty | 383 |
19 | 11 | 11 | 13 | 17 | 40 | 39 | 75 | 69 | 89 | 9 | 6.40 | 7 |
Open Source Interest | 383 |
86 | 35 | 53 | 33 | 27 | 48 | 23 | 28 | 19 | 31 | 0 | 3.53 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 395 |
74 | 18.73% |
Considering new Interface | 395 |
144 | 36.46% |
System Installed on time? | 395 |
363 | 91.90% |
Average Collection size: |
| 780971 |
Type | Count |
Public | 142 |
Academic | 183 |
School | 4 |
Consortium | 20 |
Special | 9 |
Size Category | Count |
[1] Under 10,000 | 2 |
[2] 10,001-100,000 | 81 |
[3] 100,001-250,000 | 77 |
[4] 250,001-1,000,000 | 78 |
[5] 1,000,001-10,000,000 | 58 |
[6] over 10,000,001 | 2 |
2009 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 342 |
1 | | | 7 | 10 | 31 | 32 | 108 | 102 | 51 | 7 | 7.13 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 341 |
1 | 4 | 13 | 8 | 17 | 41 | 47 | 92 | 71 | 47 | 7 | 6.58 | 7 |
Support Satisfaction | 338 |
2 | 2 | 11 | 15 | 16 | 28 | 68 | 83 | 71 | 42 | 7 | 6.53 | 7 |
Support Improvement | 315 |
6 | 3 | 9 | 8 | 12 | 136 | 50 | 47 | 19 | 25 | 5 | 5.65 | 5 |
Company Loyalty | 339 |
14 | 10 | 12 | 15 | 21 | 42 | 28 | 55 | 59 | 83 | 9 | 6.33 | 7 |
Open Source Interest | 339 |
69 | 47 | 36 | 27 | 30 | 41 | 20 | 29 | 18 | 22 | 0 | 3.51 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 350 |
41 | 11.71% |
Considering new Interface | 350 |
109 | 31.14% |
System Installed on time? | 350 |
301 | 86.00% |
2008 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 294 |
| | 5 | 7 | 10 | 14 | 37 | 85 | 100 | 36 | 8 | 7.08 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 293 |
4 | 1 | 12 | 14 | 15 | 25 | 45 | 84 | 63 | 30 | 7 | 6.43 | 7 |
Support Satisfaction | 291 |
2 | 4 | 7 | 11 | 14 | 35 | 43 | 88 | 64 | 23 | 7 | 6.44 | 7 |
Support Improvement | 0 |
not applicable |
Company Loyalty | 287 |
7 | 6 | 13 | 10 | 13 | 28 | 27 | 61 | 68 | 54 | 8 | 6.53 | 7 |
Open Source Interest | 290 |
47 | 39 | 42 | 29 | 22 | 35 | 24 | 18 | 15 | 19 | 0 | 3.57 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 302 |
25 | 8.28% |
Considering new Interface | 302 |
107 | 35.43% |
System Installed on time? | 302 |
281 | 93.05% |
2007 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 253 |
1 | | 4 | 5 | 8 | 14 | 22 | 74 | 88 | 37 | 8 | 7.16 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 319 |
2 | 3 | 12 | 11 | 20 | 33 | 47 | 88 | 73 | 30 | 7 | 6.45 | 7 |
Support Satisfaction | 316 |
2 | 7 | 8 | 19 | 19 | 34 | 60 | 87 | 57 | 23 | 7 | 6.20 | 7 |
Support Improvement | 0 |
not applicable |
Company Loyalty | 305 |
14 | 11 | 14 | 5 | 12 | 46 | 21 | 63 | 67 | 52 | 8 | 6.24 | 7 |
Open Source Interest | 320 |
72 | 34 | 58 | 28 | 33 | 38 | 18 | 12 | 10 | 17 | 0 | 3.07 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 328 |
22 | 6.71% |
Considering new Interface | 328 |
96 | 29.27% |
System Installed on time? | 328 |
1 | 0.30% |
2021 : gen: 4.33 company 4.89 loyalty 2.67 support 5.22
2020 : gen: 4.69 company 4.88 loyalty 3.57 support 5.44
2019 : gen: 5.32 company 4.58 loyalty 4.21 support 4.59
2018 : gen: 5.23 company 4.63 loyalty 4.49 support 4.45
2017 : gen: 5.47 company 5.23 loyalty 4.85 support 4.93
2016 : gen: 5.14 company 4.66 loyalty 4.66 support 4.59
2015 : gen: 5.76 company 5.13 loyalty 5.24 support 5.20
2014 : gen: 6.12 company 5.61 loyalty 5.68 support 5.60
2013 : gen: 6.44 company 6.09 loyalty 6.04 support 5.91
2012 : gen: 6.68 company 6.44 loyalty 6.49 support 6.39
2011 : gen: 6.88 company 6.50 loyalty 6.55 support 6.55
2010 : gen: 7.11 company 6.66 loyalty 6.40 support 6.67
2009 : gen: 7.13 company 6.58 loyalty 6.33 support 6.53
2008 : gen: 7.08 company 6.43 loyalty 6.53 support 6.44
2007 : gen: 7.16 company 6.45 loyalty 6.24 support 6.20
Comments (survey2021)
As a law library, we have entered into an MOU with our main campus to migrated into a combined catalog, which will likely happen in 2023.
(Library type: Law; collection size: large; ils satisfaction: 2)
[...] is currently implementing FOLIO.
(Library type: Academic; collection size: very large; ils satisfaction: 5)