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Statistical Report for Millennium

Statistics according to type and size categories

The following table presents the 2021 results according to the type and size of the library.

2021 Millennium Responses by Sector
Millennium	all		Academic						Public						School		Consortium
			small		medium		large		small		medium		large
	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg
SatisfactionLevelILS	9	4.33	1		0		1		0		0		0		0		1
ILSFunctionality	9	4.11	1		0		1		0		0		0		0		1
PrintFunctionality	9	6.89	1		0		1		0		0		0		0		1
ElectronicFunctionality	9	3.11	1		0		1		0		0		0		0		1
SatisfactionCustomerSupport	9	5.22	1		0		1		0		0		0		0		1
CompanyLoyalty	9	2.67	1		0		1		0		0		0		0		1

2021 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	9		2	1	1		1	1	3			7	4.33	5
ILS Functionality	9		2	2		1		1	3			7	4.11	4
Print Functionality	9					1		2	2	4		8	6.89	7
Electronic Functionality	9		2	2	1	3			1			4	3.11	3
Company Satisfaction	9		1		1	2	1	1	3			7	4.89	5
Support Satisfaction	9	1		1			1	2	4			7	5.22	6
Support Improvement	0											0	0.00
Company Loyalty	9	2	2	1	1		2		1			0	2.67	2
Open Source Interest	8	1	2						2	2	1	1	5.13	7

Category	Total	Yes	percent
Considering new ILS	9	6	66.67%
Considering new Interface	9	3	33.33%
System Installed on time?	9	0	0.00%

Average Collection size:		5804371

Type	Count
Public	0
Academic	4
School	0
Consortium	1
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	2
[3] 100,001-250,000	1
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	1
[6] over 10,000,001	1

2020 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	16		2	2	1	3	1	1	5	1		7	4.69	5
ILS Functionality	16		1	4	1	3	2	2	2	1		2	4.25	4
Print Functionality	15		1			1		2	4	4	3	7	6.93	7
Electronic Functionality	16		1	3	4	2	4	2				3	3.69	4
Company Satisfaction	16		1	3	1	1	4		5		1	7	4.88	5
Support Satisfaction	16	1		3			4		5	1	2	7	5.44	7
Support Improvement	0											0	0.00
Company Loyalty	14	4	2	1	1		1	1	1	2	1	0	3.57	3
Open Source Interest	14	3	1		2		1		2	3	2	0	4.86	7

Category	Total	Yes	percent
Considering new ILS	16	14	87.50%
Considering new Interface	16	8	50.00%
System Installed on time?	16	0	0.00%

Average Collection size:		4960715

Type	Count
Public	1
Academic	11
School	0
Consortium	2
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	3
[3] 100,001-250,000	2
[4] 250,001-1,000,000	3
[5] 1,000,001-10,000,000	4
[6] over 10,000,001	2

2019 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	38	2		1	2	5	8	9	9	1	1	6	5.32	6
ILS Functionality	37	2		3	5	2	4	10	8	3		6	5.11	6
Print Functionality	38	1		1		1	2	6	12	12	3	7	6.82	7
Electronic Functionality	38	3	4	4	6	4	6	8	3			6	3.82	4
Company Satisfaction	38	3	1	8	2	2	5	7	7		3	2	4.58	5
Support Satisfaction	37	3	4	4	3	2	4	5	8	1	3	7	4.59	5
Support Improvement	38	4	2	2	3	6	7	6	5	1	2	5	4.50	5
Company Loyalty	38	7	5	4	3	2	1	3	3	4	6	0	4.21	4
Open Source Interest	37	11	5	6	2	2	2	2	2	2	3	0	2.97	2

Category	Total	Yes	percent
Considering new ILS	39	33	84.62%
Considering new Interface	39	15	38.46%
System Installed on time?	39	36	92.31%

Average Collection size:		2385280

Type	Count
Public	4
Academic	25
School	0
Consortium	3
Special	1

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	11
[3] 100,001-250,000	8
[4] 250,001-1,000,000	7
[5] 1,000,001-10,000,000	7
[6] over 10,000,001	2

2018 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	65		1	7	8	7	12	11	7	10	2	5	5.23	5
ILS Functionality	65			7	12	4	10	9	9	9	5	3	5.38	5
Print Functionality	64	2			1	4	7	6	21	14	9	7	6.72	7
Electronic Functionality	64	6	6	5	11	11	6	7	4	5	3	3	4.06	4
Company Satisfaction	64	3	6	4	6	10	10	11	6	6	2	6	4.63	5
Support Satisfaction	64	3	9	4	9	6	8	9	8	5	3	1	4.45	5
Support Improvement	64	6	3	3	10	7	19	8	4	2	2	5	4.25	5
Company Loyalty	65	8	5	10		9	9	5	4	7	8	2	4.49	5
Open Source Interest	65	20	9	10	4	5	6	4	2	1	4	0	2.66	2

Category	Total	Yes	percent
Considering new ILS	66	48	72.73%
Considering new Interface	66	13	19.70%
System Installed on time?	66	56	84.85%

Average Collection size:		2089878

Type	Count
Public	8
Academic	44
School	1
Consortium	3
Special	4

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	15
[3] 100,001-250,000	15
[4] 250,001-1,000,000	17
[5] 1,000,001-10,000,000	11
[6] over 10,000,001	4

2017 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	92	4	1	6	6	7	13	22	21	8	4	6	5.47	6
ILS Functionality	93	1	1	8	7	7	15	22	18	8	6	6	5.56	6
Print Functionality	93	1		3	3	3	7	9	26	26	15	7	6.89	7
Electronic Functionality	91	6	6	12	9	13	17	9	8	8	3	5	4.34	4
Company Satisfaction	93	3	4	5	6	18	6	23	15	8	5	6	5.23	6
Support Satisfaction	92	5	6	5	10	11	9	17	17	10	2	6	4.93	6
Support Improvement	91	4	5	2	9	13	25	9	11	7	6	5	4.99	5
Company Loyalty	92	9	5	8	7	8	12	12	15	9	7	7	4.85	5
Open Source Interest	92	25	16	12	3	9	8	8	4	4	3	0	2.83	2

Category	Total	Yes	percent
Considering new ILS	94	68	72.34%
Considering new Interface	94	17	18.09%
System Installed on time?	94	83	88.30%

Average Collection size:		1463662

Type	Count
Public	14
Academic	61
School	1
Consortium	4
Special	3

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	19
[3] 100,001-250,000	23
[4] 250,001-1,000,000	28
[5] 1,000,001-10,000,000	12
[6] over 10,000,001	3

2016 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	144	5	4	11	6	25	25	26	25	13	4	6	5.14	5
ILS Functionality	144	2	6	11	14	18	24	15	30	14	10	7	5.31	5
Print Functionality	144		1		4	9	11	18	44	39	18	7	6.90	7
Electronic Functionality	143	12	13	16	18	21	18	14	14	13	4	4	4.16	4
Company Satisfaction	143	4	8	16	14	23	26	17	23	8	4	5	4.66	5
Support Satisfaction	143	6	14	13	18	13	24	20	14	17	4	5	4.59	5
Support Improvement	144	11	6	11	18	27	34	18	5	12	2	5	4.28	4
Company Loyalty	142	13	8	11	13	20	21	16	16	16	8	5	4.66	5
Open Source Interest	143	32	24	20	10	17	7	15	6	2	10	0	3.04	2

Category	Total	Yes	percent
Considering new ILS	144	107	74.31%
Considering new Interface	144	25	17.36%
System Installed on time?	144	133	92.36%

Average Collection size:		1208642

Type	Count
Public	17
Academic	103
School	2
Consortium	5
Special	2

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	32
[3] 100,001-250,000	35
[4] 250,001-1,000,000	44
[5] 1,000,001-10,000,000	24
[6] over 10,000,001	3

2015 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	174	4	1	11	12	12	20	35	52	22	5	7	5.76	6
ILS Functionality	174		3	5	20	14	14	35	52	20	11	7	5.93	6
Print Functionality	172			2	4	5	9	20	46	56	30	8	7.22	8
Electronic Functionality	173	6	10	19	20	21	22	27	30	15	3	7	4.75	5
Company Satisfaction	173	7	10	10	14	16	29	30	35	16	6	7	5.13	6
Support Satisfaction	171	6	12	11	11	14	28	26	39	18	6	7	5.20	6
Support Improvement	170	12	12	12	12	29	52	17	13	9	2	5	4.30	5
Company Loyalty	173	17	8	9	10	18	18	25	25	23	20	6	5.24	6
Open Source Interest	174	57	22	27	13	16	11	12	4	6	6	0	2.51	2

Category	Total	Yes	percent
Considering new ILS	177	117	66.10%
Considering new Interface	177	36	20.34%
System Installed on time?	177	156	88.14%

Average Collection size:		898767

Type	Count
Public	24
Academic	126
School	2
Consortium	5
Special	2

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	44
[3] 100,001-250,000	35
[4] 250,001-1,000,000	59
[5] 1,000,001-10,000,000	23
[6] over 10,000,001	3

2014 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	212	2	2	12	11	11	18	41	67	43	5	7	6.12	7
ILS Functionality	210		3	7	14	9	31	35	58	41	12	7	6.20	7
Print Functionality	212	1		3	2	3	9	18	55	79	42	8	7.42	8
Electronic Functionality	209	5	17	20	13	25	33	32	40	20	4	7	4.92	5
Company Satisfaction	212	6	9	11	15	13	26	42	48	35	7	7	5.61	6
Support Satisfaction	210	3	13	13	16	10	28	30	51	41	5	7	5.60	6
Support Improvement	203	10	6	15	17	24	68	15	22	17	9	5	4.85	5
Company Loyalty	210	13	12	9	7	20	28	20	36	36	29	7	5.68	6
Open Source Interest	208	57	24	37	17	18	22	6	11	6	10	0	2.80	2

Category	Total	Yes	percent
Considering new ILS	216	122	56.48%
Considering new Interface	216	61	28.24%
System Installed on time?	216	199	92.13%

Average Collection size:		829001

Type	Count
Public	41
Academic	145
School	1
Consortium	6
Special	4

Size Category	Count
[1] Under 10,000	5
[2] 10,001-100,000	38
[3] 100,001-250,000	42
[4] 250,001-1,000,000	86
[5] 1,000,001-10,000,000	32
[6] over 10,000,001	2

2013 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	248	2	4	4	10	11	22	50	75	55	15	7	6.44	7
ILS Functionality	247	1	1	3	11	13	24	52	67	56	19	7	6.53	7
Print Functionality	247		1	1		4	11	23	62	87	58	8	7.55	8
Electronic Functionality	246	7	11	11	21	25	43	43	45	27	13	7	5.35	6
Company Satisfaction	248	4	5	7	11	17	35	51	51	50	17	6	6.09	6
Support Satisfaction	247	2	12	11	10	17	36	36	64	47	12	7	5.91	6
Support Improvement	246	9	10	11	13	26	76	32	37	20	12	5	5.18	5
Company Loyalty	248	11	8	7	13	13	39	29	46	43	39	7	6.04	7
Open Source Interest	244	59	43	19	27	18	32	14	13	7	12	0	3.00	3

Category	Total	Yes	percent
Considering new ILS	254	116	45.67%
Considering new Interface	254	83	32.68%
System Installed on time?	254	231	90.94%

Average Collection size:		817421

Type	Count
Public	51
Academic	140
School	1
Consortium	6
Special	1

Size Category	Count
[1] Under 10,000	5
[2] 10,001-100,000	41
[3] 100,001-250,000	60
[4] 250,001-1,000,000	81
[5] 1,000,001-10,000,000	45
[6] over 10,000,001	3

2012 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	393	2	3	13	7	19	29	64	118	97	41	7	6.68	7
ILS Functionality	393	1	2	7	9	24	32	58	117	103	40	7	6.74	7
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	389	2	7	15	14	24	32	65	103	85	42	7	6.44	7
Support Satisfaction	385	3	8	16	13	17	34	78	96	76	44	7	6.39	7
Support Improvement	381	10	4	7	19	37	140	55	47	39	23	5	5.51	5
Company Loyalty	388	17	7	14	13	16	39	44	71	80	87	9	6.49	7
Open Source Interest	385	105	49	45	33	35	34	32	19	15	18	0	3.00	2

Category	Total	Yes	percent
Considering new ILS	399	169	42.36%
Considering new Interface	399	100	25.06%
System Installed on time?	399	360	90.23%

Average Collection size:		868588

Type	Count
Public	108
Academic	217
School	5
Consortium	22
Special	8

Size Category	Count
[1] Under 10,000	10
[2] 10,001-100,000	72
[3] 100,001-250,000	76
[4] 250,001-1,000,000	133
[5] 1,000,001-10,000,000	73
[6] over 10,000,001	3

2011 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	454	7	2	4	10	13	37	57	141	128	55	7	6.88	7
ILS Functionality	451	3	3	5	7	18	29	67	144	116	59	7	6.92	7
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	453	6	6	16	16	22	49	58	111	122	47	8	6.50	7
Support Satisfaction	451	5	8	5	9	30	52	68	114	115	45	8	6.55	7
Support Improvement	437	4	5	8	14	40	178	61	56	50	21	5	5.63	5
Company Loyalty	452	13	5	16	18	24	52	50	79	93	102	9	6.55	7
Open Source Interest	447	100	48	64	32	35	52	37	30	21	28	0	3.41	3

Category	Total	Yes	percent
Considering new ILS	458	143	31.22%
Considering new Interface	458	111	24.24%
System Installed on time?	458	420	91.70%

Average Collection size:		859254

Type	Count
Public	146
Academic	238
School	5
Consortium	22
Special	5

Size Category	Count
[1] Under 10,000	8
[2] 10,001-100,000	93
[3] 100,001-250,000	83
[4] 250,001-1,000,000	155
[5] 1,000,001-10,000,000	79
[6] over 10,000,001	3

2010 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	388	1	2	4	8	12	21	40	124	121	55	7	7.11	7
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	387	3	4	13	8	19	30	61	106	99	44	7	6.66	7
Support Satisfaction	386	1	4	5	18	21	30	61	106	95	45	7	6.67	7
Support Improvement	381	4	4	6	15	39	146	38	59	40	30	5	5.72	5
Company Loyalty	383	19	11	11	13	17	40	39	75	69	89	9	6.40	7
Open Source Interest	383	86	35	53	33	27	48	23	28	19	31	0	3.53	3

Category	Total	Yes	percent
Considering new ILS	395	74	18.73%
Considering new Interface	395	144	36.46%
System Installed on time?	395	363	91.90%

Average Collection size:		780971

Type	Count
Public	142
Academic	183
School	4
Consortium	20
Special	9

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	81
[3] 100,001-250,000	77
[4] 250,001-1,000,000	78
[5] 1,000,001-10,000,000	58
[6] over 10,000,001	2

2009 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	342	1			7	10	31	32	108	102	51	7	7.13	7
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	341	1	4	13	8	17	41	47	92	71	47	7	6.58	7
Support Satisfaction	338	2	2	11	15	16	28	68	83	71	42	7	6.53	7
Support Improvement	315	6	3	9	8	12	136	50	47	19	25	5	5.65	5
Company Loyalty	339	14	10	12	15	21	42	28	55	59	83	9	6.33	7
Open Source Interest	339	69	47	36	27	30	41	20	29	18	22	0	3.51	3

Category	Total	Yes	percent
Considering new ILS	350	41	11.71%
Considering new Interface	350	109	31.14%
System Installed on time?	350	301	86.00%

2008 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	294			5	7	10	14	37	85	100	36	8	7.08	7
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	293	4	1	12	14	15	25	45	84	63	30	7	6.43	7
Support Satisfaction	291	2	4	7	11	14	35	43	88	64	23	7	6.44	7
Support Improvement	0	not applicable
Company Loyalty	287	7	6	13	10	13	28	27	61	68	54	8	6.53	7
Open Source Interest	290	47	39	42	29	22	35	24	18	15	19	0	3.57	3

Category	Total	Yes	percent
Considering new ILS	302	25	8.28%
Considering new Interface	302	107	35.43%
System Installed on time?	302	281	93.05%

2007 Survey Results
Product: Millennium		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	253	1		4	5	8	14	22	74	88	37	8	7.16	7
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	319	2	3	12	11	20	33	47	88	73	30	7	6.45	7
Support Satisfaction	316	2	7	8	19	19	34	60	87	57	23	7	6.20	7
Support Improvement	0	not applicable
Company Loyalty	305	14	11	14	5	12	46	21	63	67	52	8	6.24	7
Open Source Interest	320	72	34	58	28	33	38	18	12	10	17	0	3.07	2

Category	Total	Yes	percent
Considering new ILS	328	22	6.71%
Considering new Interface	328	96	29.27%
System Installed on time?	328	1	0.30%

2021 : gen: 4.33 company 4.89 loyalty 2.67 support 5.22

2020 : gen: 4.69 company 4.88 loyalty 3.57 support 5.44

2019 : gen: 5.32 company 4.58 loyalty 4.21 support 4.59

2018 : gen: 5.23 company 4.63 loyalty 4.49 support 4.45

2017 : gen: 5.47 company 5.23 loyalty 4.85 support 4.93

2016 : gen: 5.14 company 4.66 loyalty 4.66 support 4.59

2015 : gen: 5.76 company 5.13 loyalty 5.24 support 5.20

2014 : gen: 6.12 company 5.61 loyalty 5.68 support 5.60

2013 : gen: 6.44 company 6.09 loyalty 6.04 support 5.91

2012 : gen: 6.68 company 6.44 loyalty 6.49 support 6.39

2011 : gen: 6.88 company 6.50 loyalty 6.55 support 6.55

2010 : gen: 7.11 company 6.66 loyalty 6.40 support 6.67

2009 : gen: 7.13 company 6.58 loyalty 6.33 support 6.53

2008 : gen: 7.08 company 6.43 loyalty 6.53 support 6.44

2007 : gen: 7.16 company 6.45 loyalty 6.24 support 6.20

Comments (survey2021)

As a law library, we have entered into an MOU with our main campus to migrated into a combined catalog, which will likely happen in 2023. (Library type: Law; collection size: large; ils satisfaction: 2)

[...] is currently implementing FOLIO. (Library type: Academic; collection size: very large; ils satisfaction: 5)

ILS

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