Statistical Report for Millennium
5 Responses for Millennium in 2022 |
Statistics according to type and size categories
The following table presents the 2021 results according to the type and size of the library.
2021 Millennium Responses by Sector |
Millennium | all | Academic | Public | School | Consortium |
| | small | medium | large | small | medium | large | | |
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
SatisfactionLevelILS | 9 | 4.33 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
ILSFunctionality | 9 | 4.11 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
PrintFunctionality | 9 | 6.89 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
ElectronicFunctionality | 9 | 3.11 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
SatisfactionCustomerSupport | 9 | 5.22 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
CompanyLoyalty | 9 | 2.67 |
1 | | 0 | | 1 | | 0 | | 0 | | 0 | | 0 | | 1 | |
2021 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 9 |
| 2 | 1 | 1 | | 1 | 1 | 3 | | | 7 | 4.33 | 5 |
ILS Functionality | 9 |
| 2 | 2 | | 1 | | 1 | 3 | | | 7 | 4.11 | 4 |
Print Functionality | 9 |
| | | | 1 | | 2 | 2 | 4 | | 8 | 6.89 | 7 |
Electronic Functionality | 9 |
| 2 | 2 | 1 | 3 | | | 1 | | | 4 | 3.11 | 3 |
Company Satisfaction | 9 |
| 1 | | 1 | 2 | 1 | 1 | 3 | | | 7 | 4.89 | 5 |
Support Satisfaction | 9 |
1 | | 1 | | | 1 | 2 | 4 | | | 7 | 5.22 | 6 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 9 |
2 | 2 | 1 | 1 | | 2 | | 1 | | | 0 | 2.67 | 2 |
Open Source Interest | 8 |
1 | 2 | | | | | | 2 | 2 | 1 | 1 | 5.13 | 7 |
Category | Total | Yes | percent |
Considering new ILS | 9 |
6 | 66.67% |
Considering new Interface | 9 |
3 | 33.33% |
System Installed on time? | 9 |
0 | 0.00% |
Average Collection size: |
| 5804371 |
Type | Count |
Public | 0 |
Academic | 4 |
School | 0 |
Consortium | 1 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 2 |
[3] 100,001-250,000 | 1 |
[4] 250,001-1,000,000 | 2 |
[5] 1,000,001-10,000,000 | 1 |
[6] over 10,000,001 | 1 |
2020 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 16 |
| 2 | 2 | 1 | 3 | 1 | 1 | 5 | 1 | | 7 | 4.69 | 5 |
ILS Functionality | 16 |
| 1 | 4 | 1 | 3 | 2 | 2 | 2 | 1 | | 2 | 4.25 | 4 |
Print Functionality | 15 |
| 1 | | | 1 | | 2 | 4 | 4 | 3 | 7 | 6.93 | 7 |
Electronic Functionality | 16 |
| 1 | 3 | 4 | 2 | 4 | 2 | | | | 3 | 3.69 | 4 |
Company Satisfaction | 16 |
| 1 | 3 | 1 | 1 | 4 | | 5 | | 1 | 7 | 4.88 | 5 |
Support Satisfaction | 16 |
1 | | 3 | | | 4 | | 5 | 1 | 2 | 7 | 5.44 | 7 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 14 |
4 | 2 | 1 | 1 | | 1 | 1 | 1 | 2 | 1 | 0 | 3.57 | 3 |
Open Source Interest | 14 |
3 | 1 | | 2 | | 1 | | 2 | 3 | 2 | 0 | 4.86 | 7 |
Category | Total | Yes | percent |
Considering new ILS | 16 |
14 | 87.50% |
Considering new Interface | 16 |
8 | 50.00% |
System Installed on time? | 16 |
0 | 0.00% |
Average Collection size: |
| 4960715 |
Type | Count |
Public | 1 |
Academic | 11 |
School | 0 |
Consortium | 2 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 3 |
[3] 100,001-250,000 | 2 |
[4] 250,001-1,000,000 | 3 |
[5] 1,000,001-10,000,000 | 4 |
[6] over 10,000,001 | 2 |
2019 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 38 |
2 | | 1 | 2 | 5 | 8 | 9 | 9 | 1 | 1 | 6 | 5.32 | 6 |
ILS Functionality | 37 |
2 | | 3 | 5 | 2 | 4 | 10 | 8 | 3 | | 6 | 5.11 | 6 |
Print Functionality | 38 |
1 | | 1 | | 1 | 2 | 6 | 12 | 12 | 3 | 7 | 6.82 | 7 |
Electronic Functionality | 38 |
3 | 4 | 4 | 6 | 4 | 6 | 8 | 3 | | | 6 | 3.82 | 4 |
Company Satisfaction | 38 |
3 | 1 | 8 | 2 | 2 | 5 | 7 | 7 | | 3 | 2 | 4.58 | 5 |
Support Satisfaction | 37 |
3 | 4 | 4 | 3 | 2 | 4 | 5 | 8 | 1 | 3 | 7 | 4.59 | 5 |
Support Improvement | 38 |
4 | 2 | 2 | 3 | 6 | 7 | 6 | 5 | 1 | 2 | 5 | 4.50 | 5 |
Company Loyalty | 38 |
7 | 5 | 4 | 3 | 2 | 1 | 3 | 3 | 4 | 6 | 0 | 4.21 | 4 |
Open Source Interest | 37 |
11 | 5 | 6 | 2 | 2 | 2 | 2 | 2 | 2 | 3 | 0 | 2.97 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 39 |
33 | 84.62% |
Considering new Interface | 39 |
15 | 38.46% |
System Installed on time? | 39 |
36 | 92.31% |
Average Collection size: |
| 2385280 |
Type | Count |
Public | 4 |
Academic | 25 |
School | 0 |
Consortium | 3 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 11 |
[3] 100,001-250,000 | 8 |
[4] 250,001-1,000,000 | 7 |
[5] 1,000,001-10,000,000 | 7 |
[6] over 10,000,001 | 2 |
2018 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 65 |
| 1 | 7 | 8 | 7 | 12 | 11 | 7 | 10 | 2 | 5 | 5.23 | 5 |
ILS Functionality | 65 |
| | 7 | 12 | 4 | 10 | 9 | 9 | 9 | 5 | 3 | 5.38 | 5 |
Print Functionality | 64 |
2 | | | 1 | 4 | 7 | 6 | 21 | 14 | 9 | 7 | 6.72 | 7 |
Electronic Functionality | 64 |
6 | 6 | 5 | 11 | 11 | 6 | 7 | 4 | 5 | 3 | 3 | 4.06 | 4 |
Company Satisfaction | 64 |
3 | 6 | 4 | 6 | 10 | 10 | 11 | 6 | 6 | 2 | 6 | 4.63 | 5 |
Support Satisfaction | 64 |
3 | 9 | 4 | 9 | 6 | 8 | 9 | 8 | 5 | 3 | 1 | 4.45 | 5 |
Support Improvement | 64 |
6 | 3 | 3 | 10 | 7 | 19 | 8 | 4 | 2 | 2 | 5 | 4.25 | 5 |
Company Loyalty | 65 |
8 | 5 | 10 | | 9 | 9 | 5 | 4 | 7 | 8 | 2 | 4.49 | 5 |
Open Source Interest | 65 |
20 | 9 | 10 | 4 | 5 | 6 | 4 | 2 | 1 | 4 | 0 | 2.66 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 66 |
48 | 72.73% |
Considering new Interface | 66 |
13 | 19.70% |
System Installed on time? | 66 |
56 | 84.85% |
Average Collection size: |
| 2089878 |
Type | Count |
Public | 8 |
Academic | 44 |
School | 1 |
Consortium | 3 |
Special | 4 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 15 |
[3] 100,001-250,000 | 15 |
[4] 250,001-1,000,000 | 17 |
[5] 1,000,001-10,000,000 | 11 |
[6] over 10,000,001 | 4 |
2017 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 92 |
4 | 1 | 6 | 6 | 7 | 13 | 22 | 21 | 8 | 4 | 6 | 5.47 | 6 |
ILS Functionality | 93 |
1 | 1 | 8 | 7 | 7 | 15 | 22 | 18 | 8 | 6 | 6 | 5.56 | 6 |
Print Functionality | 93 |
1 | | 3 | 3 | 3 | 7 | 9 | 26 | 26 | 15 | 7 | 6.89 | 7 |
Electronic Functionality | 91 |
6 | 6 | 12 | 9 | 13 | 17 | 9 | 8 | 8 | 3 | 5 | 4.34 | 4 |
Company Satisfaction | 93 |
3 | 4 | 5 | 6 | 18 | 6 | 23 | 15 | 8 | 5 | 6 | 5.23 | 6 |
Support Satisfaction | 92 |
5 | 6 | 5 | 10 | 11 | 9 | 17 | 17 | 10 | 2 | 6 | 4.93 | 6 |
Support Improvement | 91 |
4 | 5 | 2 | 9 | 13 | 25 | 9 | 11 | 7 | 6 | 5 | 4.99 | 5 |
Company Loyalty | 92 |
9 | 5 | 8 | 7 | 8 | 12 | 12 | 15 | 9 | 7 | 7 | 4.85 | 5 |
Open Source Interest | 92 |
25 | 16 | 12 | 3 | 9 | 8 | 8 | 4 | 4 | 3 | 0 | 2.83 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 94 |
68 | 72.34% |
Considering new Interface | 94 |
17 | 18.09% |
System Installed on time? | 94 |
83 | 88.30% |
Average Collection size: |
| 1463662 |
Type | Count |
Public | 14 |
Academic | 61 |
School | 1 |
Consortium | 4 |
Special | 3 |
Size Category | Count |
[1] Under 10,000 | 2 |
[2] 10,001-100,000 | 19 |
[3] 100,001-250,000 | 23 |
[4] 250,001-1,000,000 | 28 |
[5] 1,000,001-10,000,000 | 12 |
[6] over 10,000,001 | 3 |
2016 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 144 |
5 | 4 | 11 | 6 | 25 | 25 | 26 | 25 | 13 | 4 | 6 | 5.14 | 5 |
ILS Functionality | 144 |
2 | 6 | 11 | 14 | 18 | 24 | 15 | 30 | 14 | 10 | 7 | 5.31 | 5 |
Print Functionality | 144 |
| 1 | | 4 | 9 | 11 | 18 | 44 | 39 | 18 | 7 | 6.90 | 7 |
Electronic Functionality | 143 |
12 | 13 | 16 | 18 | 21 | 18 | 14 | 14 | 13 | 4 | 4 | 4.16 | 4 |
Company Satisfaction | 143 |
4 | 8 | 16 | 14 | 23 | 26 | 17 | 23 | 8 | 4 | 5 | 4.66 | 5 |
Support Satisfaction | 143 |
6 | 14 | 13 | 18 | 13 | 24 | 20 | 14 | 17 | 4 | 5 | 4.59 | 5 |
Support Improvement | 144 |
11 | 6 | 11 | 18 | 27 | 34 | 18 | 5 | 12 | 2 | 5 | 4.28 | 4 |
Company Loyalty | 142 |
13 | 8 | 11 | 13 | 20 | 21 | 16 | 16 | 16 | 8 | 5 | 4.66 | 5 |
Open Source Interest | 143 |
32 | 24 | 20 | 10 | 17 | 7 | 15 | 6 | 2 | 10 | 0 | 3.04 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 144 |
107 | 74.31% |
Considering new Interface | 144 |
25 | 17.36% |
System Installed on time? | 144 |
133 | 92.36% |
Average Collection size: |
| 1208642 |
Type | Count |
Public | 17 |
Academic | 103 |
School | 2 |
Consortium | 5 |
Special | 2 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 32 |
[3] 100,001-250,000 | 35 |
[4] 250,001-1,000,000 | 44 |
[5] 1,000,001-10,000,000 | 24 |
[6] over 10,000,001 | 3 |
2015 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 174 |
4 | 1 | 11 | 12 | 12 | 20 | 35 | 52 | 22 | 5 | 7 | 5.76 | 6 |
ILS Functionality | 174 |
| 3 | 5 | 20 | 14 | 14 | 35 | 52 | 20 | 11 | 7 | 5.93 | 6 |
Print Functionality | 172 |
| | 2 | 4 | 5 | 9 | 20 | 46 | 56 | 30 | 8 | 7.22 | 8 |
Electronic Functionality | 173 |
6 | 10 | 19 | 20 | 21 | 22 | 27 | 30 | 15 | 3 | 7 | 4.75 | 5 |
Company Satisfaction | 173 |
7 | 10 | 10 | 14 | 16 | 29 | 30 | 35 | 16 | 6 | 7 | 5.13 | 6 |
Support Satisfaction | 171 |
6 | 12 | 11 | 11 | 14 | 28 | 26 | 39 | 18 | 6 | 7 | 5.20 | 6 |
Support Improvement | 170 |
12 | 12 | 12 | 12 | 29 | 52 | 17 | 13 | 9 | 2 | 5 | 4.30 | 5 |
Company Loyalty | 173 |
17 | 8 | 9 | 10 | 18 | 18 | 25 | 25 | 23 | 20 | 6 | 5.24 | 6 |
Open Source Interest | 174 |
57 | 22 | 27 | 13 | 16 | 11 | 12 | 4 | 6 | 6 | 0 | 2.51 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 177 |
117 | 66.10% |
Considering new Interface | 177 |
36 | 20.34% |
System Installed on time? | 177 |
156 | 88.14% |
Average Collection size: |
| 898767 |
Type | Count |
Public | 24 |
Academic | 126 |
School | 2 |
Consortium | 5 |
Special | 2 |
Size Category | Count |
[1] Under 10,000 | 2 |
[2] 10,001-100,000 | 44 |
[3] 100,001-250,000 | 35 |
[4] 250,001-1,000,000 | 59 |
[5] 1,000,001-10,000,000 | 23 |
[6] over 10,000,001 | 3 |
2014 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 212 |
2 | 2 | 12 | 11 | 11 | 18 | 41 | 67 | 43 | 5 | 7 | 6.12 | 7 |
ILS Functionality | 210 |
| 3 | 7 | 14 | 9 | 31 | 35 | 58 | 41 | 12 | 7 | 6.20 | 7 |
Print Functionality | 212 |
1 | | 3 | 2 | 3 | 9 | 18 | 55 | 79 | 42 | 8 | 7.42 | 8 |
Electronic Functionality | 209 |
5 | 17 | 20 | 13 | 25 | 33 | 32 | 40 | 20 | 4 | 7 | 4.92 | 5 |
Company Satisfaction | 212 |
6 | 9 | 11 | 15 | 13 | 26 | 42 | 48 | 35 | 7 | 7 | 5.61 | 6 |
Support Satisfaction | 210 |
3 | 13 | 13 | 16 | 10 | 28 | 30 | 51 | 41 | 5 | 7 | 5.60 | 6 |
Support Improvement | 203 |
10 | 6 | 15 | 17 | 24 | 68 | 15 | 22 | 17 | 9 | 5 | 4.85 | 5 |
Company Loyalty | 210 |
13 | 12 | 9 | 7 | 20 | 28 | 20 | 36 | 36 | 29 | 7 | 5.68 | 6 |
Open Source Interest | 208 |
57 | 24 | 37 | 17 | 18 | 22 | 6 | 11 | 6 | 10 | 0 | 2.80 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 216 |
122 | 56.48% |
Considering new Interface | 216 |
61 | 28.24% |
System Installed on time? | 216 |
199 | 92.13% |
Average Collection size: |
| 829001 |
Type | Count |
Public | 41 |
Academic | 145 |
School | 1 |
Consortium | 6 |
Special | 4 |
Size Category | Count |
[1] Under 10,000 | 5 |
[2] 10,001-100,000 | 38 |
[3] 100,001-250,000 | 42 |
[4] 250,001-1,000,000 | 86 |
[5] 1,000,001-10,000,000 | 32 |
[6] over 10,000,001 | 2 |
2013 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 248 |
2 | 4 | 4 | 10 | 11 | 22 | 50 | 75 | 55 | 15 | 7 | 6.44 | 7 |
ILS Functionality | 247 |
1 | 1 | 3 | 11 | 13 | 24 | 52 | 67 | 56 | 19 | 7 | 6.53 | 7 |
Print Functionality | 247 |
| 1 | 1 | | 4 | 11 | 23 | 62 | 87 | 58 | 8 | 7.55 | 8 |
Electronic Functionality | 246 |
7 | 11 | 11 | 21 | 25 | 43 | 43 | 45 | 27 | 13 | 7 | 5.35 | 6 |
Company Satisfaction | 248 |
4 | 5 | 7 | 11 | 17 | 35 | 51 | 51 | 50 | 17 | 6 | 6.09 | 6 |
Support Satisfaction | 247 |
2 | 12 | 11 | 10 | 17 | 36 | 36 | 64 | 47 | 12 | 7 | 5.91 | 6 |
Support Improvement | 246 |
9 | 10 | 11 | 13 | 26 | 76 | 32 | 37 | 20 | 12 | 5 | 5.18 | 5 |
Company Loyalty | 248 |
11 | 8 | 7 | 13 | 13 | 39 | 29 | 46 | 43 | 39 | 7 | 6.04 | 7 |
Open Source Interest | 244 |
59 | 43 | 19 | 27 | 18 | 32 | 14 | 13 | 7 | 12 | 0 | 3.00 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 254 |
116 | 45.67% |
Considering new Interface | 254 |
83 | 32.68% |
System Installed on time? | 254 |
231 | 90.94% |
Average Collection size: |
| 817421 |
Type | Count |
Public | 51 |
Academic | 140 |
School | 1 |
Consortium | 6 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 5 |
[2] 10,001-100,000 | 41 |
[3] 100,001-250,000 | 60 |
[4] 250,001-1,000,000 | 81 |
[5] 1,000,001-10,000,000 | 45 |
[6] over 10,000,001 | 3 |
2012 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 393 |
2 | 3 | 13 | 7 | 19 | 29 | 64 | 118 | 97 | 41 | 7 | 6.68 | 7 |
ILS Functionality | 393 |
1 | 2 | 7 | 9 | 24 | 32 | 58 | 117 | 103 | 40 | 7 | 6.74 | 7 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 389 |
2 | 7 | 15 | 14 | 24 | 32 | 65 | 103 | 85 | 42 | 7 | 6.44 | 7 |
Support Satisfaction | 385 |
3 | 8 | 16 | 13 | 17 | 34 | 78 | 96 | 76 | 44 | 7 | 6.39 | 7 |
Support Improvement | 381 |
10 | 4 | 7 | 19 | 37 | 140 | 55 | 47 | 39 | 23 | 5 | 5.51 | 5 |
Company Loyalty | 388 |
17 | 7 | 14 | 13 | 16 | 39 | 44 | 71 | 80 | 87 | 9 | 6.49 | 7 |
Open Source Interest | 385 |
105 | 49 | 45 | 33 | 35 | 34 | 32 | 19 | 15 | 18 | 0 | 3.00 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 399 |
169 | 42.36% |
Considering new Interface | 399 |
100 | 25.06% |
System Installed on time? | 399 |
360 | 90.23% |
Average Collection size: |
| 868588 |
Type | Count |
Public | 108 |
Academic | 217 |
School | 5 |
Consortium | 22 |
Special | 8 |
Size Category | Count |
[1] Under 10,000 | 10 |
[2] 10,001-100,000 | 72 |
[3] 100,001-250,000 | 76 |
[4] 250,001-1,000,000 | 133 |
[5] 1,000,001-10,000,000 | 73 |
[6] over 10,000,001 | 3 |
2011 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 454 |
7 | 2 | 4 | 10 | 13 | 37 | 57 | 141 | 128 | 55 | 7 | 6.88 | 7 |
ILS Functionality | 451 |
3 | 3 | 5 | 7 | 18 | 29 | 67 | 144 | 116 | 59 | 7 | 6.92 | 7 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 453 |
6 | 6 | 16 | 16 | 22 | 49 | 58 | 111 | 122 | 47 | 8 | 6.50 | 7 |
Support Satisfaction | 451 |
5 | 8 | 5 | 9 | 30 | 52 | 68 | 114 | 115 | 45 | 8 | 6.55 | 7 |
Support Improvement | 437 |
4 | 5 | 8 | 14 | 40 | 178 | 61 | 56 | 50 | 21 | 5 | 5.63 | 5 |
Company Loyalty | 452 |
13 | 5 | 16 | 18 | 24 | 52 | 50 | 79 | 93 | 102 | 9 | 6.55 | 7 |
Open Source Interest | 447 |
100 | 48 | 64 | 32 | 35 | 52 | 37 | 30 | 21 | 28 | 0 | 3.41 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 458 |
143 | 31.22% |
Considering new Interface | 458 |
111 | 24.24% |
System Installed on time? | 458 |
420 | 91.70% |
Average Collection size: |
| 859254 |
Type | Count |
Public | 146 |
Academic | 238 |
School | 5 |
Consortium | 22 |
Special | 5 |
Size Category | Count |
[1] Under 10,000 | 8 |
[2] 10,001-100,000 | 93 |
[3] 100,001-250,000 | 83 |
[4] 250,001-1,000,000 | 155 |
[5] 1,000,001-10,000,000 | 79 |
[6] over 10,000,001 | 3 |
2010 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 388 |
1 | 2 | 4 | 8 | 12 | 21 | 40 | 124 | 121 | 55 | 7 | 7.11 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 387 |
3 | 4 | 13 | 8 | 19 | 30 | 61 | 106 | 99 | 44 | 7 | 6.66 | 7 |
Support Satisfaction | 386 |
1 | 4 | 5 | 18 | 21 | 30 | 61 | 106 | 95 | 45 | 7 | 6.67 | 7 |
Support Improvement | 381 |
4 | 4 | 6 | 15 | 39 | 146 | 38 | 59 | 40 | 30 | 5 | 5.72 | 5 |
Company Loyalty | 383 |
19 | 11 | 11 | 13 | 17 | 40 | 39 | 75 | 69 | 89 | 9 | 6.40 | 7 |
Open Source Interest | 383 |
86 | 35 | 53 | 33 | 27 | 48 | 23 | 28 | 19 | 31 | 0 | 3.53 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 395 |
74 | 18.73% |
Considering new Interface | 395 |
144 | 36.46% |
System Installed on time? | 395 |
363 | 91.90% |
Average Collection size: |
| 780971 |
Type | Count |
Public | 142 |
Academic | 183 |
School | 4 |
Consortium | 20 |
Special | 9 |
Size Category | Count |
[1] Under 10,000 | 2 |
[2] 10,001-100,000 | 81 |
[3] 100,001-250,000 | 77 |
[4] 250,001-1,000,000 | 78 |
[5] 1,000,001-10,000,000 | 58 |
[6] over 10,000,001 | 2 |
2009 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 342 |
1 | | | 7 | 10 | 31 | 32 | 108 | 102 | 51 | 7 | 7.13 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 341 |
1 | 4 | 13 | 8 | 17 | 41 | 47 | 92 | 71 | 47 | 7 | 6.58 | 7 |
Support Satisfaction | 338 |
2 | 2 | 11 | 15 | 16 | 28 | 68 | 83 | 71 | 42 | 7 | 6.53 | 7 |
Support Improvement | 315 |
6 | 3 | 9 | 8 | 12 | 136 | 50 | 47 | 19 | 25 | 5 | 5.65 | 5 |
Company Loyalty | 339 |
14 | 10 | 12 | 15 | 21 | 42 | 28 | 55 | 59 | 83 | 9 | 6.33 | 7 |
Open Source Interest | 339 |
69 | 47 | 36 | 27 | 30 | 41 | 20 | 29 | 18 | 22 | 0 | 3.51 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 350 |
41 | 11.71% |
Considering new Interface | 350 |
109 | 31.14% |
System Installed on time? | 350 |
301 | 86.00% |
2008 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 294 |
| | 5 | 7 | 10 | 14 | 37 | 85 | 100 | 36 | 8 | 7.08 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 293 |
4 | 1 | 12 | 14 | 15 | 25 | 45 | 84 | 63 | 30 | 7 | 6.43 | 7 |
Support Satisfaction | 291 |
2 | 4 | 7 | 11 | 14 | 35 | 43 | 88 | 64 | 23 | 7 | 6.44 | 7 |
Support Improvement | 0 |
not applicable |
Company Loyalty | 287 |
7 | 6 | 13 | 10 | 13 | 28 | 27 | 61 | 68 | 54 | 8 | 6.53 | 7 |
Open Source Interest | 290 |
47 | 39 | 42 | 29 | 22 | 35 | 24 | 18 | 15 | 19 | 0 | 3.57 | 3 |
Category | Total | Yes | percent |
Considering new ILS | 302 |
25 | 8.28% |
Considering new Interface | 302 |
107 | 35.43% |
System Installed on time? | 302 |
281 | 93.05% |
2007 Survey Results |
Product: Millennium |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 253 |
1 | | 4 | 5 | 8 | 14 | 22 | 74 | 88 | 37 | 8 | 7.16 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 319 |
2 | 3 | 12 | 11 | 20 | 33 | 47 | 88 | 73 | 30 | 7 | 6.45 | 7 |
Support Satisfaction | 316 |
2 | 7 | 8 | 19 | 19 | 34 | 60 | 87 | 57 | 23 | 7 | 6.20 | 7 |
Support Improvement | 0 |
not applicable |
Company Loyalty | 305 |
14 | 11 | 14 | 5 | 12 | 46 | 21 | 63 | 67 | 52 | 8 | 6.24 | 7 |
Open Source Interest | 320 |
72 | 34 | 58 | 28 | 33 | 38 | 18 | 12 | 10 | 17 | 0 | 3.07 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 328 |
22 | 6.71% |
Considering new Interface | 328 |
96 | 29.27% |
System Installed on time? | 328 |
1 | 0.30% |
2021 : gen: 4.33 company 4.89 loyalty 2.67 support 5.22
2020 : gen: 4.69 company 4.88 loyalty 3.57 support 5.44
2019 : gen: 5.32 company 4.58 loyalty 4.21 support 4.59
2018 : gen: 5.23 company 4.63 loyalty 4.49 support 4.45
2017 : gen: 5.47 company 5.23 loyalty 4.85 support 4.93
2016 : gen: 5.14 company 4.66 loyalty 4.66 support 4.59
2015 : gen: 5.76 company 5.13 loyalty 5.24 support 5.20
2014 : gen: 6.12 company 5.61 loyalty 5.68 support 5.60
2013 : gen: 6.44 company 6.09 loyalty 6.04 support 5.91
2012 : gen: 6.68 company 6.44 loyalty 6.49 support 6.39
2011 : gen: 6.88 company 6.50 loyalty 6.55 support 6.55
2010 : gen: 7.11 company 6.66 loyalty 6.40 support 6.67
2009 : gen: 7.13 company 6.58 loyalty 6.33 support 6.53
2008 : gen: 7.08 company 6.43 loyalty 6.53 support 6.44
2007 : gen: 7.16 company 6.45 loyalty 6.24 support 6.20
Comments (survey2021)
As a law library, we have entered into an MOU with our main campus to migrated into a combined catalog, which will likely happen in 2023.
(Library type: Law; collection size: large; ils satisfaction: 2)
[...] is currently implementing FOLIO.
(Library type: Academic; collection size: very large; ils satisfaction: 5)