Library Technology Guides

Documents, Databases, News, and Commentary

Select another Product Report:

Statistical Report for Library Management Cloud

Statistics according to type and size categories

The following table presents the 2021 results according to the type and size of the library.

2021 Library Management Cloud Responses by Sector
Library Management CloudallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS74.71 13002000
ILSFunctionality74.71 13002000
PrintFunctionality76.14 13002000
ElectronicFunctionality73.71 13002000
SatisfactionCustomerSupport75.71 13002000
CompanyLoyalty73.86 13002000



2021 Survey Results
Product: Library Management Cloud Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 1 3 1 1 1 44.714
ILS Functionality7 1 1 3 1 1 54.715
Print Functionality7 1 2 4 76.147
Electronic Functionality7 2 1 2 1 1 23.714
Company Satisfaction7 1 1 2 1 1 1 44.434
Support Satisfaction7 1 1 2 2 1 65.716
Support Improvement0 00.00
Company Loyalty7 1 1 1 1 1 2 63.864
Open Source Interest7 1 2 3 1 54.715

CategoryTotalYespercent
Considering new ILS7 228.57%
Considering new Interface7 114.29%
System Installed on time?7 00.00%

Average Collection size: 365303

TypeCount
Public2
Academic4
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0001
[3] 100,001-250,0000
[4] 250,001-1,000,0005
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


0 Responses for Library Management Cloud in 2020

0 Responses for Library Management Cloud in 2019

0 Responses for Library Management Cloud in 2018

0 Responses for Library Management Cloud in 2017

0 Responses for Library Management Cloud in 2016

0 Responses for Library Management Cloud in 2015

0 Responses for Library Management Cloud in 2014

0 Responses for Library Management Cloud in 2013

0 Responses for Library Management Cloud in 2012

0 Responses for Library Management Cloud in 2011

0 Responses for Library Management Cloud in 2010

0 Responses for Library Management Cloud in 2009

0 Responses for Library Management Cloud in 2008

0 Responses for Library Management Cloud in 2007

2021 : gen: 4.71 company 4.43 loyalty 3.86 support 5.71

Comments (survey2021)

The support staff as ESS work hard but the reliability of the service has been very variable and Capita's (the former owner) legacy seemed to be a totally inadequate investment in development; many promised features and improvements have not materialised and in some cases these were promised years ago. (Library type: Public; collection size: medium; ils satisfaction: 4)

Please keep scores confidential. (Library type: ; collection size: very small; ils satisfaction: 3)

ILS