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Statistical Report for FOLIO

Statistics according to type and size categories

The following table presents the 2021 results according to the type and size of the library.

2021 FOLIO Responses by Sector
FOLIOallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS136.23 15300001
ILSFunctionality135.92 15300001
PrintFunctionality136.69 15300001
ElectronicFunctionality137.08 15300001
SatisfactionCustomerSupport136.69 15300001
CompanyLoyalty136.69 15300001



2021 Survey Results
Product: FOLIO Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction13 1 2 3 6 1 76.237
ILS Functionality13 1 4 2 6 75.926
Print Functionality13 1 1 3 4 3 1 76.697
Electronic Functionality13 1 2 4 6 87.087
Company Satisfaction13 1 1 3 4 2 2 76.547
Support Satisfaction13 1 1 1 1 4 2 3 76.697
Support Improvement0 00.00
Company Loyalty13 2 1 2 3 2 3 76.697
Open Source Interest5 1 48.8010

CategoryTotalYespercent
Considering new ILS14 17.14%
Considering new Interface14 00.00%
System Installed on time?14 00.00%

Average Collection size: 2122902

TypeCount
Public0
Academic10
School0
Consortium1
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0000
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0003
[6] over 10,000,0010



2020 Survey Results
Product: FOLIO Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 1 3 2 77.177
ILS Functionality6 1 3 2 77.007
Print Functionality6 1 3 2 77.177
Electronic Functionality5 2 3 87.608
Company Satisfaction6 1 2 3 97.839
Support Satisfaction6 1 1 1 3 98.009
Support Improvement0 00.00
Company Loyalty6 2 1 3 98.179
Open Source Interest1 1 00.000

CategoryTotalYespercent
Considering new ILS6 00.00%
Considering new Interface6 00.00%
System Installed on time?6 00.00%

Average Collection size: 535791

TypeCount
Public0
Academic6
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0000
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


0 Responses for FOLIO in 2019

0 Responses for FOLIO in 2018

0 Responses for FOLIO in 2017

0 Responses for FOLIO in 2016

0 Responses for FOLIO in 2015

0 Responses for FOLIO in 2014

0 Responses for FOLIO in 2013

0 Responses for FOLIO in 2012

0 Responses for FOLIO in 2011

0 Responses for FOLIO in 2010

0 Responses for FOLIO in 2009

0 Responses for FOLIO in 2008

0 Responses for FOLIO in 2007

2021 : gen: 6.23 company 6.54 loyalty 6.69 support 6.69

2020 : gen: 7.17 company 7.83 loyalty 8.17 support 8.00

Comments (survey2021)

We are mid-implementation with FOLIO. Some apps are live and the remaining apps will go live summer 2022. We are finding it more and more difficult to work with EBSCO as the service provider, as they are not meeting all of our needs. (Library type: Academic; collection size: very large; ils satisfaction: 5)

FOLIO is a new LSP and are therefore still lacking some important functionality and has areas in need for improvement, thus it is hard to rate using the scale provided. Since FOLIO is rapidly developing, bugs are of course found. Nevertheless, it generally works well for print circulation and especially well for ERM. We have had no downtime since implementing more than a year ago. The main issue for us is the poor user experience for patron functionality in EDS, mostly due to the outdated EDS UI. We are looking forward to the new EDS UI in 2022 and hopet his will improve the overall happiness with the integration FOLIO-EDS, otherwise we will have to re-think discovery solution. (Library type: Academic; collection size: medium; ils satisfaction: 7)

FOLIO is in use. (Library type: ; collection size: medium; ils satisfaction: 6)

We have officially finished our FOLIO implementation (we went live June 1 and mostly wrapped up the e-resources portion this fall). Going forward we will be moving away from CORAL and using FOLIO exclusively for e-resource management. However we have yet to decide on a date to cutover from one system to another. (Library type: Academic; collection size: medium; ils satisfaction: 5)

We are happy with FOLIO so far, but there's some basic functionality that's missing that we hope will be rolled out in future versions. On the flip side, it's saving us a lot of money on an LSP due to the economic model that EBSCO is using: you only pay for what you need in FOLIO. (Library type: Academic; collection size: medium; ils satisfaction: 7)

The [...] libraries are currently in the process of migrating to FOLIO. Only one is currently on FOLIO but we are planning to move more over the next several years. (Library type: Consortium; collection size: very large; ils satisfaction: 6)

ILS