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Statistical Report for Evergreen -- MOBIUS

2022 Survey Results
Product: Evergreen -- MOBIUS		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	10					1		1	3	3	2	7	7.30	8
ILS Functionality	10					1		1	3	4	1	8	7.20	8
Print Functionality	10					1		1	2	4	2	8	7.40	8
Electronic Functionality	10		1			2		3	2	1	1	6	5.80	6
Company Satisfaction	10					1		1		5	3	8	7.70	8
Support Satisfaction	10						1	1		4	4	8	7.90	8
Support Improvement	0											0	0.00
Company Loyalty	10	1			1					3	5	9	7.20	9
Open Source Interest	8	1										0	8.75	10

Category	Total	Yes	percent
Considering new ILS	10	1	10.00%
Considering new Interface	10	1	10.00%
System Installed on time?	10	0	0.00%

Average Collection size:		1146516

Type	Count
Public	8
Academic	0
School	0
Consortium	2
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	4
[3] 100,001-250,000	2
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

Statistics according to type and size categories

The following table presents the 2021 results according to the type and size of the library.

2021 Evergreen -- MOBIUS Responses by Sector
Evergreen -- MOBIUS	all		Academic						Public						School		Consortium
			small		medium		large		small		medium		large
	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg
SatisfactionLevelILS	11	7.55	0		0		0		6	7.67	2		0		0		1
ILSFunctionality	11	7.18	0		0		0		6	7.50	2		0		0		1
PrintFunctionality	11	7.27	0		0		0		6	7.50	2		0		0		1
ElectronicFunctionality	10	4.70	0		0		0		6	4.33	2		0		0		1
SatisfactionCustomerSupport	11	7.55	0		0		0		6	7.83	2		0		0		1
CompanyLoyalty	11	6.55	0		0		0		6	6.67	2		0		0		1

2021 Survey Results
Product: Evergreen -- MOBIUS		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	11				1			1	2	3	4	9	7.55	8
ILS Functionality	11				1			2	3	2	3	7	7.18	7
Print Functionality	11					2		1	2	2	4	9	7.27	8
Electronic Functionality	10	2			1	2	1	1		2	1	0	4.70	5
Company Satisfaction	11				1	1			1	4	4	8	7.45	8
Support Satisfaction	11				2					4	5	9	7.55	8
Support Improvement	0											0	0.00
Company Loyalty	11	1	1			1			1	3	4	9	6.55	8
Open Source Interest	6	1			1					2		8	6.50	3

Category	Total	Yes	percent
Considering new ILS	11	1	9.09%
Considering new Interface	11	0	0.00%
System Installed on time?	11	0	0.00%

Average Collection size:		357866

Type	Count
Public	8
Academic	0
School	0
Consortium	1
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	6
[3] 100,001-250,000	2
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	1
[6] over 10,000,001	0

2020 Survey Results
Product: Evergreen -- MOBIUS		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6				1	1			3	1		7	6.00	7
ILS Functionality	6				1		1	1	1	1	1	3	6.33	7
Print Functionality	6				1	1			1	3		8	6.33	8
Electronic Functionality	6		1		1		1	2	1			6	4.67	6
Company Satisfaction	6			1				1	1	1	2	9	6.83	8
Support Satisfaction	6				1				2	2	1	7	7.00	8
Support Improvement	0											0	0.00
Company Loyalty	6	1				1			2	1	1	7	5.83	7
Open Source Interest	4	1									1	0	7.25	10

Category	Total	percent
Considering new ILS	7	0.00%
Considering new Interface	7	0.00%
System Installed on time?	7	0.00%

Average Collection size:		1168701

Type	Count
Public	4
Academic	0
School	0
Consortium	1
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	2
[3] 100,001-250,000	2
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	1
[6] over 10,000,001	0

5 Responses for Evergreen -- MOBIUS in 2019

2018 Survey Results
Product: Evergreen -- MOBIUS		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6	1						1	3	1		7	5.83	7
ILS Functionality	6			1				2	2	1		6	6.00	7
Print Functionality	6	1							4	1		7	6.00	7
Electronic Functionality	5	1			2				1	1		3	4.20	3
Company Satisfaction	6	1							3	2		7	6.17	7
Support Satisfaction	6		1						3		2	7	6.67	7
Support Improvement	5		1				1		1	1	1	1	6.00	7
Company Loyalty	6	1					1	1	1	1	1	0	5.83	7
Open Source Interest	5							1		1	3	9	8.20	9

Category	Total	Yes	percent
Considering new ILS	6	1	16.67%
Considering new Interface	6	2	33.33%
System Installed on time?	6	5	83.33%

Average Collection size:		250250

Type	Count
Public	4
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	3
[3] 100,001-250,000	0
[4] 250,001-1,000,000	3
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2017 Survey Results
Product: Evergreen -- MOBIUS		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6							2	1	2	1	6	7.33	8
ILS Functionality	6							3		1	2	6	7.33	8
Print Functionality	6				1			1		3	1	8	7.00	8
Electronic Functionality	6					1			2	2	1	7	7.17	8
Company Satisfaction	6					1			1	2	2	8	7.50	8
Support Satisfaction	6					1			1	2	2	8	7.50	8
Support Improvement	6					1	1		1	3		8	6.67	8
Company Loyalty	6	1							1	1	3	9	7.00	9
Open Source Interest	4	1								2	1	8	6.25	8

Category	Total	Yes	percent
Considering new ILS	6	0	0.00%
Considering new Interface	6	0	0.00%
System Installed on time?	6	6	100.00%

Average Collection size:		79166

Type	Count
Public	5
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	5
[3] 100,001-250,000	0
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

3 Responses for Evergreen -- MOBIUS in 2016

2 Responses for Evergreen -- MOBIUS in 2015

1 Responses for Evergreen -- MOBIUS in 2014

1 Responses for Evergreen -- MOBIUS in 2013

0 Responses for Evergreen -- MOBIUS in 2012

0 Responses for Evergreen -- MOBIUS in 2011

0 Responses for Evergreen -- MOBIUS in 2010

0 Responses for Evergreen -- MOBIUS in 2009

0 Responses for Evergreen -- MOBIUS in 2008

0 Responses for Evergreen -- MOBIUS in 2007

2022 : gen: 7.30 company 7.70 loyalty 7.20 support 7.90

2021 : gen: 7.55 company 7.45 loyalty 6.55 support 7.55

2020 : gen: 6.00 company 6.83 loyalty 5.83 support 7.00

2018 : gen: 5.83 company 6.17 loyalty 5.83 support 6.67

2017 : gen: 7.33 company 7.50 loyalty 7.00 support 7.50

Comments (survey2021)

We have been using Evergreen in various versions since 2014. (Library type: Public; collection size: medium; ils satisfaction: 8)

Regarding Open Source Considerations: we are already on an Open Source ILS and are satisfied with the experience. (Library type: Consortium; collection size: very large; ils satisfaction: 9)

We already use an open source ILS - Evergreen through [...] (Library type: Public; collection size: medium; ils satisfaction: 7)

Overall I appreciate how much functionality I receive for a much lower cost - as I am part of a consortium. There are some things that are very frustrating - reports are a good example. However, I have way more features - auto renewal, automatic notices, text message notices, etc. than I could afford with another system. (Library type: Public; collection size: small; ils satisfaction: 8)

The [...] Library uses Evergreen ILS via the [...] Consortium. We will communicate with [...] (usually through State Library/GHL) if there are any problems or questions with the ILS. As I've stated in the past, the consortium is very public library-oriented--hence, not compatible with a small, special library such as the [...] Library. (Library type: Government Agency; collection size: very small; ils satisfaction: 6)

ILS

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