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Statistical Report for Evergreen -- MOBIUS

Statistics according to type and size categories

The following table presents the 2021 results according to the type and size of the library.

2021 Evergreen -- MOBIUS Responses by Sector
Evergreen -- MOBIUSallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS117.55 00067.672001
ILSFunctionality117.18 00067.502001
PrintFunctionality117.27 00067.502001
ElectronicFunctionality104.70 00064.332001
SatisfactionCustomerSupport117.55 00067.832001
CompanyLoyalty116.55 00066.672001



2021 Survey Results
Product: Evergreen -- MOBIUS Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction11 1 1 2 3 4 97.558
ILS Functionality11 1 2 3 2 3 77.187
Print Functionality11 2 1 2 2 4 97.278
Electronic Functionality10 2 1 2 1 1 2 1 04.705
Company Satisfaction11 1 1 1 4 4 87.458
Support Satisfaction11 2 4 5 97.558
Support Improvement0 00.00
Company Loyalty11 1 1 1 1 3 4 96.558
Open Source Interest6 1 1 2 86.503

CategoryTotalYespercent
Considering new ILS11 19.09%
Considering new Interface11 00.00%
System Installed on time?11 00.00%

Average Collection size: 357866

TypeCount
Public8
Academic0
School0
Consortium1
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0006
[3] 100,001-250,0002
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2020 Survey Results
Product: Evergreen -- MOBIUS Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 1 1 3 1 76.007
ILS Functionality6 1 1 1 1 1 1 36.337
Print Functionality6 1 1 1 3 86.338
Electronic Functionality6 1 1 1 2 1 64.676
Company Satisfaction6 1 1 1 1 2 96.838
Support Satisfaction6 1 2 2 1 77.008
Support Improvement0 00.00
Company Loyalty6 1 1 2 1 1 75.837
Open Source Interest4 1 1 07.2510

CategoryTotalYespercent
Considering new ILS7 00.00%
Considering new Interface7 00.00%
System Installed on time?7 00.00%

Average Collection size: 1168701

TypeCount
Public4
Academic0
School0
Consortium1
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0002
[3] 100,001-250,0002
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0001
[6] over 10,000,0010


5 Responses for Evergreen -- MOBIUS in 2019


2018 Survey Results
Product: Evergreen -- MOBIUS Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 1 1 3 1 75.837
ILS Functionality6 1 2 2 1 66.007
Print Functionality6 1 4 1 76.007
Electronic Functionality5 1 2 1 1 34.203
Company Satisfaction6 1 3 2 76.177
Support Satisfaction6 1 3 2 76.677
Support Improvement5 1 1 1 1 1 16.007
Company Loyalty6 1 1 1 1 1 1 05.837
Open Source Interest5 1 1 3 98.209

CategoryTotalYespercent
Considering new ILS6 116.67%
Considering new Interface6 233.33%
System Installed on time?6 583.33%

Average Collection size: 250250

TypeCount
Public4
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0003
[3] 100,001-250,0000
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2017 Survey Results
Product: Evergreen -- MOBIUS Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 2 1 2 1 67.338
ILS Functionality6 3 1 2 67.338
Print Functionality6 1 1 3 1 87.008
Electronic Functionality6 1 2 2 1 77.178
Company Satisfaction6 1 1 2 2 87.508
Support Satisfaction6 1 1 2 2 87.508
Support Improvement6 1 1 1 3 86.678
Company Loyalty6 1 1 1 3 97.009
Open Source Interest4 1 2 1 86.258

CategoryTotalYespercent
Considering new ILS6 00.00%
Considering new Interface6 00.00%
System Installed on time?6 6100.00%

Average Collection size: 79166

TypeCount
Public5
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0005
[3] 100,001-250,0000
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


3 Responses for Evergreen -- MOBIUS in 2016

2 Responses for Evergreen -- MOBIUS in 2015

1 Responses for Evergreen -- MOBIUS in 2014

1 Responses for Evergreen -- MOBIUS in 2013

0 Responses for Evergreen -- MOBIUS in 2012

0 Responses for Evergreen -- MOBIUS in 2011

0 Responses for Evergreen -- MOBIUS in 2010

0 Responses for Evergreen -- MOBIUS in 2009

0 Responses for Evergreen -- MOBIUS in 2008

0 Responses for Evergreen -- MOBIUS in 2007

2021 : gen: 7.55 company 7.45 loyalty 6.55 support 7.55

2020 : gen: 6.00 company 6.83 loyalty 5.83 support 7.00

2018 : gen: 5.83 company 6.17 loyalty 5.83 support 6.67

2017 : gen: 7.33 company 7.50 loyalty 7.00 support 7.50

Comments (survey2021)

We have been using Evergreen in various versions since 2014. (Library type: Public; collection size: medium; ils satisfaction: 8)

Regarding Open Source Considerations: we are already on an Open Source ILS and are satisfied with the experience. (Library type: Consortium; collection size: very large; ils satisfaction: 9)

We already use an open source ILS - Evergreen through [...] (Library type: Public; collection size: medium; ils satisfaction: 7)

Overall I appreciate how much functionality I receive for a much lower cost - as I am part of a consortium. There are some things that are very frustrating - reports are a good example. However, I have way more features - auto renewal, automatic notices, text message notices, etc. than I could afford with another system. (Library type: Public; collection size: small; ils satisfaction: 8)

The [...] Library uses Evergreen ILS via the [...] Consortium. We will communicate with [...] (usually through State Library/GHL) if there are any problems or questions with the ILS. As I've stated in the past, the consortium is very public library-oriented--hence, not compatible with a small, special library such as the [...] Library. (Library type: Government Agency; collection size: very small; ils satisfaction: 6)

ILS