Statistical Report for Evergreen -- Equinox
2022 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 41 |
| | | | | 2 | 4 | 11 | 15 | 9 | 8 | 7.61 | 8 |
ILS Functionality | 41 |
| | | 1 | | | 5 | 11 | 12 | 12 | 8 | 7.66 | 8 |
Print Functionality | 41 |
| | | | | 1 | 1 | 7 | 18 | 14 | 8 | 8.05 | 8 |
Electronic Functionality | 38 |
4 | | | 2 | 2 | 9 | 3 | 6 | 9 | 3 | 5 | 5.74 | 6 |
Company Satisfaction | 41 |
| | | 2 | | 1 | 4 | 5 | 14 | 15 | 9 | 7.73 | 8 |
Support Satisfaction | 41 |
| | 1 | 2 | | 2 | 3 | | 12 | 21 | 9 | 7.83 | 9 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 40 |
| | 1 | 1 | | 3 | 4 | 4 | 11 | 16 | 9 | 7.60 | 8 |
Open Source Interest | 27 |
2 | | | 1 | 1 | 1 | 1 | 1 | 3 | 4 | 9 | 7.96 | 10 |
Category | Total | Yes | percent |
Considering new ILS | 41 |
2 | 4.88% |
Considering new Interface | 41 |
0 | 0.00% |
System Installed on time? | 41 |
0 | 0.00% |
Average Collection size: |
| 256975 |
Type | Count |
Public | 32 |
Academic | 2 |
School | 0 |
Consortium | 3 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 24 |
[3] 100,001-250,000 | 5 |
[4] 250,001-1,000,000 | 6 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 0 |
Statistics according to type and size categories
The following table presents the 2021 results according to the type and size of the library.
2021 Evergreen -- Equinox Responses by Sector |
Evergreen -- Equinox | all | Academic | Public | School | Consortium |
| | small | medium | large | small | medium | large | | |
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
SatisfactionLevelILS | 48 | 6.94 |
2 | | 0 | | 0 | | 38 | 6.63 | 3 | | 0 | | 0 | | 3 | |
ILSFunctionality | 48 | 7.02 |
2 | | 0 | | 0 | | 38 | 6.82 | 3 | | 0 | | 0 | | 3 | |
PrintFunctionality | 47 | 7.51 |
2 | | 0 | | 0 | | 37 | 7.38 | 3 | | 0 | | 0 | | 3 | |
ElectronicFunctionality | 47 | 6.15 |
2 | | 0 | | 0 | | 37 | 6.08 | 3 | | 0 | | 0 | | 3 | |
SatisfactionCustomerSupport | 48 | 7.35 |
2 | | 0 | | 0 | | 38 | 7.16 | 3 | | 0 | | 0 | | 3 | |
CompanyLoyalty | 47 | 6.32 |
2 | | 0 | | 0 | | 37 | 5.89 | 3 | | 0 | | 0 | | 3 | |
2021 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 48 |
| | | 2 | 3 | 6 | 2 | 15 | 12 | 8 | 7 | 6.94 | 7 |
ILS Functionality | 48 |
| | | | 3 | 6 | 5 | 12 | 17 | 5 | 8 | 7.02 | 7 |
Print Functionality | 47 |
| | | | 1 | 3 | 5 | 13 | 12 | 13 | 7 | 7.51 | 8 |
Electronic Functionality | 47 |
1 | | | 3 | 3 | 8 | 8 | 15 | 6 | 3 | 7 | 6.15 | 7 |
Company Satisfaction | 46 |
1 | | 1 | | 2 | 5 | 4 | 14 | 8 | 11 | 7 | 6.96 | 7 |
Support Satisfaction | 48 |
| | 1 | | 2 | 4 | 4 | 13 | 8 | 16 | 9 | 7.35 | 8 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 47 |
1 | 1 | 2 | 3 | 3 | 5 | 4 | 12 | 6 | 10 | 7 | 6.32 | 7 |
Open Source Interest | 32 |
1 | 1 | 1 | 3 | 2 | 2 | | 4 | 1 | 7 | 9 | 7.16 | 4 |
Category | Total | Yes | percent |
Considering new ILS | 49 |
4 | 8.16% |
Considering new Interface | 49 |
1 | 2.04% |
System Installed on time? | 49 |
0 | 0.00% |
Average Collection size: |
| 139588 |
Type | Count |
Public | 42 |
Academic | 2 |
School | 0 |
Consortium | 3 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 37 |
[3] 100,001-250,000 | 7 |
[4] 250,001-1,000,000 | 2 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 0 |
2020 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 50 |
| | | | 1 | 4 | 6 | 15 | 17 | 7 | 8 | 7.28 | 7 |
ILS Functionality | 50 |
| | | | 1 | 5 | 6 | 12 | 23 | 3 | 8 | 7.20 | 8 |
Print Functionality | 50 |
| | | | 2 | 1 | 5 | 12 | 19 | 11 | 8 | 7.56 | 8 |
Electronic Functionality | 50 |
2 | | 3 | 1 | 7 | 7 | 4 | 12 | 10 | 4 | 7 | 5.92 | 7 |
Company Satisfaction | 48 |
| | | | 1 | 1 | 3 | 11 | 22 | 10 | 8 | 7.71 | 8 |
Support Satisfaction | 50 |
| | | | | 2 | 5 | 7 | 20 | 16 | 8 | 7.86 | 8 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 48 |
| | | 1 | | 3 | 4 | 8 | 18 | 14 | 8 | 7.67 | 8 |
Open Source Interest | 37 |
4 | 1 | 1 | | | 4 | 1 | 2 | 2 | 11 | 9 | 7.24 | 5 |
Category | Total | Yes | percent |
Considering new ILS | 52 |
3 | 5.77% |
Considering new Interface | 52 |
1 | 1.92% |
System Installed on time? | 52 |
0 | 0.00% |
Average Collection size: |
| 388507 |
Type | Count |
Public | 44 |
Academic | 2 |
School | 0 |
Consortium | 4 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 0 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2019 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 39 |
1 | | 1 | 1 | 2 | 4 | 3 | 9 | 12 | 6 | 8 | 6.77 | 7 |
ILS Functionality | 39 |
| | | 2 | 3 | 1 | 7 | 13 | 9 | 4 | 7 | 6.77 | 7 |
Print Functionality | 39 |
| | | 1 | 1 | 2 | 3 | 8 | 17 | 7 | 8 | 7.44 | 8 |
Electronic Functionality | 39 |
3 | 2 | | 1 | | 5 | 7 | 8 | 10 | 3 | 8 | 6.03 | 7 |
Company Satisfaction | 39 |
| | 1 | 2 | | 5 | 3 | 5 | 8 | 15 | 9 | 7.31 | 8 |
Support Satisfaction | 39 |
1 | | 2 | | 4 | 2 | 3 | 6 | 8 | 13 | 9 | 6.95 | 8 |
Support Improvement | 39 |
| | | | 4 | 12 | 5 | 6 | 4 | 8 | 5 | 6.46 | 6 |
Company Loyalty | 38 |
2 | | 4 | 1 | 2 | 2 | 2 | 7 | 4 | 14 | 9 | 6.53 | 7 |
Open Source Interest | 37 |
4 | | 2 | 1 | 1 | 1 | 2 | 2 | 4 | 20 | 9 | 6.86 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 39 |
3 | 7.69% |
Considering new Interface | 39 |
3 | 7.69% |
System Installed on time? | 39 |
36 | 92.31% |
Average Collection size: |
| 162241 |
Type | Count |
Public | 34 |
Academic | 3 |
School | 0 |
Consortium | 1 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 1 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2018 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 36 |
| | 2 | | 5 | 2 | 3 | 11 | 11 | 2 | 7 | 6.53 | 7 |
ILS Functionality | 35 |
| 1 | 1 | 2 | 1 | 4 | 6 | 10 | 8 | 2 | 7 | 6.31 | 7 |
Print Functionality | 36 |
| | 1 | 2 | 2 | 3 | 3 | 9 | 13 | 3 | 8 | 6.75 | 7 |
Electronic Functionality | 36 |
4 | 1 | 1 | 3 | 2 | 5 | 6 | 8 | 6 | | 7 | 5.14 | 6 |
Company Satisfaction | 36 |
| 1 | 1 | | | 3 | 2 | 8 | 13 | 8 | 8 | 7.28 | 8 |
Support Satisfaction | 35 |
1 | | | 1 | 2 | 1 | 5 | 6 | 8 | 11 | 9 | 7.17 | 8 |
Support Improvement | 35 |
| 1 | | 3 | 2 | 11 | 4 | 4 | 6 | 4 | 5 | 5.97 | 6 |
Company Loyalty | 34 |
3 | | 1 | | | 4 | 2 | 7 | 9 | 8 | 8 | 6.68 | 8 |
Open Source Interest | 33 |
2 | | | | 3 | 2 | | 4 | | 22 | 9 | 7.52 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 36 |
3 | 8.33% |
Considering new Interface | 36 |
2 | 5.56% |
System Installed on time? | 36 |
34 | 94.44% |
Average Collection size: |
| 167930 |
Type | Count |
Public | 29 |
Academic | 6 |
School | 0 |
Consortium | 1 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 0 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2017 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 93 |
| | | 2 | 1 | 6 | 16 | 25 | 31 | 12 | 8 | 7.17 | 7 |
ILS Functionality | 93 |
| | | 2 | 2 | 13 | 11 | 28 | 27 | 10 | 7 | 6.96 | 7 |
Print Functionality | 93 |
1 | | 1 | | 3 | 2 | 11 | 28 | 28 | 19 | 7 | 7.32 | 8 |
Electronic Functionality | 91 |
3 | 2 | 2 | 5 | 3 | 11 | 17 | 23 | 19 | 6 | 7 | 6.12 | 7 |
Company Satisfaction | 91 |
| | 1 | 2 | 5 | 8 | 7 | 20 | 25 | 23 | 8 | 7.22 | 8 |
Support Satisfaction | 88 |
| | 1 | 3 | 2 | 5 | 8 | 18 | 26 | 25 | 8 | 7.40 | 8 |
Support Improvement | 86 |
| | 1 | 1 | 7 | 21 | 4 | 12 | 27 | 13 | 8 | 6.73 | 7 |
Company Loyalty | 83 |
5 | | 1 | 4 | 3 | 7 | 9 | 11 | 19 | 24 | 9 | 6.75 | 8 |
Open Source Interest | 80 |
10 | 2 | 2 | 1 | 6 | 5 | 2 | 1 | 6 | 45 | 9 | 6.63 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 93 |
3 | 3.23% |
Considering new Interface | 93 |
9 | 9.68% |
System Installed on time? | 93 |
82 | 88.17% |
Average Collection size: |
| 266359 |
Type | Count |
Public | 73 |
Academic | 8 |
School | 0 |
Consortium | 9 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 0 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2016 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 72 |
| | | | 4 | 7 | 14 | 17 | 19 | 11 | 8 | 7.01 | 7 |
ILS Functionality | 70 |
| | | 1 | 6 | 4 | 11 | 19 | 19 | 10 | 7 | 6.97 | 7 |
Print Functionality | 69 |
1 | | | 1 | 2 | 5 | 10 | 12 | 24 | 14 | 8 | 7.22 | 8 |
Electronic Functionality | 70 |
2 | | 3 | 1 | 4 | 13 | 15 | 12 | 16 | 4 | 8 | 6.11 | 6 |
Company Satisfaction | 71 |
1 | | | | 3 | 7 | 9 | 14 | 22 | 15 | 8 | 7.18 | 8 |
Support Satisfaction | 68 |
1 | | | 1 | 3 | 7 | 8 | 13 | 19 | 16 | 8 | 7.13 | 8 |
Support Improvement | 68 |
1 | | | | 2 | 24 | 7 | 7 | 12 | 15 | 5 | 6.62 | 7 |
Company Loyalty | 65 |
2 | 2 | 2 | 1 | 1 | 9 | 4 | 9 | 11 | 24 | 9 | 6.91 | 8 |
Open Source Interest | 65 |
6 | 1 | 1 | 1 | 4 | 2 | 3 | 5 | 4 | 38 | 9 | 7.06 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 73 |
2 | 2.74% |
Considering new Interface | 73 |
3 | 4.11% |
System Installed on time? | 73 |
64 | 87.67% |
Average Collection size: |
| 225267 |
Type | Count |
Public | 53 |
Academic | 10 |
School | 1 |
Consortium | 5 |
Special | 3 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 0 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2015 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 76 |
| 1 | | 1 | 2 | 2 | 12 | 19 | 21 | 18 | 8 | 7.33 | 8 |
ILS Functionality | 76 |
| | 1 | | 5 | 1 | 8 | 22 | 23 | 16 | 8 | 7.33 | 8 |
Print Functionality | 76 |
| | 1 | | 3 | 1 | 9 | 13 | 27 | 22 | 8 | 7.61 | 8 |
Electronic Functionality | 70 |
2 | | 2 | 4 | 4 | 8 | 9 | 14 | 18 | 9 | 8 | 6.41 | 7 |
Company Satisfaction | 74 |
1 | | | 1 | 4 | 4 | 5 | 12 | 20 | 27 | 9 | 7.51 | 8 |
Support Satisfaction | 73 |
1 | 1 | | 3 | 4 | 2 | 4 | 6 | 21 | 31 | 9 | 7.52 | 8 |
Support Improvement | 73 |
1 | | | | 4 | 20 | 7 | 9 | 16 | 16 | 5 | 6.75 | 7 |
Company Loyalty | 72 |
1 | 2 | 3 | | 2 | 6 | 5 | 7 | 23 | 23 | 8 | 7.17 | 8 |
Open Source Interest | 67 |
9 | 4 | | | 5 | 1 | 1 | 3 | 1 | 43 | 9 | 6.73 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 79 |
1 | 1.27% |
Considering new Interface | 79 |
0 | 0.00% |
System Installed on time? | 79 |
71 | 89.87% |
Average Collection size: |
| 88567 |
Type | Count |
Public | 71 |
Academic | 5 |
School | 0 |
Consortium | 1 |
Special | 2 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 0 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2014 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 74 |
| | 2 | 1 | 7 | 3 | 12 | 19 | 19 | 11 | 7 | 6.84 | 7 |
ILS Functionality | 74 |
| | 1 | 3 | 5 | 6 | 10 | 20 | 23 | 6 | 8 | 6.74 | 7 |
Print Functionality | 72 |
| | 1 | | 2 | 5 | 3 | 23 | 24 | 14 | 8 | 7.39 | 8 |
Electronic Functionality | 72 |
2 | | 3 | 3 | 11 | 9 | 17 | 12 | 8 | 7 | 6 | 5.79 | 6 |
Company Satisfaction | 72 |
| | 1 | 2 | 3 | 6 | 9 | 16 | 19 | 16 | 8 | 7.11 | 7 |
Support Satisfaction | 72 |
| | 1 | 1 | 6 | 4 | 7 | 17 | 19 | 17 | 8 | 7.15 | 8 |
Support Improvement | 72 |
| | | | 4 | 23 | 10 | 11 | 9 | 15 | 5 | 6.60 | 6 |
Company Loyalty | 68 |
1 | 1 | 1 | 1 | 4 | 9 | 7 | 10 | 16 | 18 | 9 | 6.90 | 8 |
Open Source Interest | 64 |
7 | | | 1 | 3 | 3 | 4 | 3 | 5 | 38 | 9 | 7.14 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 75 |
1 | 1.33% |
Considering new Interface | 75 |
7 | 9.33% |
System Installed on time? | 75 |
66 | 88.00% |
Average Collection size: |
| 212704 |
Type | Count |
Public | 64 |
Academic | 5 |
School | 0 |
Consortium | 3 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 0 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2013 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 54 |
| 1 | 3 | | 3 | 2 | 7 | 14 | 13 | 11 | 7 | 6.89 | 7 |
ILS Functionality | 54 |
| 2 | 2 | 2 | 1 | 3 | 9 | 10 | 15 | 10 | 8 | 6.76 | 7 |
Print Functionality | 54 |
| 1 | 1 | | 3 | 2 | 5 | 11 | 19 | 12 | 8 | 7.26 | 8 |
Electronic Functionality | 54 |
4 | 1 | 2 | 5 | 3 | 10 | 3 | 15 | 6 | 5 | 7 | 5.52 | 6 |
Company Satisfaction | 53 |
1 | 2 | | 1 | 2 | 2 | 4 | 11 | 17 | 13 | 8 | 7.11 | 8 |
Support Satisfaction | 52 |
1 | | 1 | 1 | 3 | 5 | 4 | 11 | 12 | 14 | 9 | 7.02 | 8 |
Support Improvement | 53 |
1 | | 1 | | 2 | 8 | 6 | 13 | 12 | 10 | 7 | 6.85 | 7 |
Company Loyalty | 52 |
2 | | 2 | 1 | 3 | 4 | 1 | 10 | 12 | 17 | 9 | 7.00 | 8 |
Open Source Interest | 47 |
6 | 1 | | | 3 | 2 | 1 | 2 | 5 | 27 | 9 | 6.94 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 54 |
1 | 1.85% |
Considering new Interface | 54 |
2 | 3.70% |
System Installed on time? | 54 |
46 | 85.19% |
Average Collection size: |
| 186961 |
Type | Count |
Public | 43 |
Academic | 5 |
School | 0 |
Consortium | 4 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 0 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2012 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 85 |
| 9 | | 4 | 3 | 9 | 8 | 23 | 20 | 9 | 7 | 6.21 | 7 |
ILS Functionality | 85 |
1 | | 3 | | 15 | 7 | 11 | 24 | 16 | 8 | 7 | 6.29 | 7 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 85 |
| 1 | | 2 | 12 | 8 | 6 | 19 | 18 | 19 | 7 | 6.81 | 7 |
Support Satisfaction | 84 |
1 | 1 | 1 | 3 | 12 | 5 | 8 | 16 | 14 | 23 | 9 | 6.71 | 7 |
Support Improvement | 83 |
2 | 1 | 1 | | 10 | 19 | 10 | 10 | 16 | 14 | 5 | 6.29 | 6 |
Company Loyalty | 82 |
5 | 1 | 1 | | 10 | 5 | 4 | 16 | 19 | 21 | 9 | 6.65 | 7 |
Open Source Interest | 72 |
8 | 2 | 1 | | 1 | 2 | 1 | 3 | 6 | 48 | 9 | 7.29 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 89 |
0 | 0.00% |
Considering new Interface | 89 |
3 | 3.37% |
System Installed on time? | 89 |
76 | 85.39% |
Average Collection size: |
| 1089334 |
Type | Count |
Public | 80 |
Academic | 2 |
School | 1 |
Consortium | 3 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 0 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2011 Survey Results |
Product: Evergreen -- Equinox |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 50 |
1 | 1 | 1 | | 4 | 2 | 9 | 18 | 9 | 5 | 7 | 6.52 | 7 |
ILS Functionality | 49 |
1 | 1 | 2 | 3 | | 3 | 8 | 20 | 8 | 3 | 7 | 6.29 | 7 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 50 |
2 | | | 3 | 2 | 4 | 4 | 5 | 21 | 9 | 8 | 6.90 | 8 |
Support Satisfaction | 50 |
2 | | | 1 | 3 | 5 | 7 | 5 | 17 | 10 | 8 | 6.86 | 8 |
Support Improvement | 48 |
2 | | | 1 | 1 | 16 | 6 | 4 | 12 | 6 | 5 | 6.27 | 6 |
Company Loyalty | 48 |
5 | | 2 | 1 | 2 | 2 | 3 | 5 | 9 | 19 | 9 | 6.69 | 8 |
Open Source Interest | 38 |
3 | 1 | | | 1 | 2 | 1 | 2 | 1 | 27 | 9 | 7.53 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 52 |
1 | 1.92% |
Considering new Interface | 52 |
1 | 1.92% |
System Installed on time? | 52 |
44 | 84.62% |
Average Collection size: |
| 120847 |
Type | Count |
Public | 49 |
Academic | 2 |
School | 0 |
Consortium | 1 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 0 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
0 Responses for Evergreen -- Equinox in 2010 |
0 Responses for Evergreen -- Equinox in 2009 |
0 Responses for Evergreen -- Equinox in 2008 |
0 Responses for Evergreen -- Equinox in 2007 |
2022 : gen: 7.61 company 7.73 loyalty 7.60 support 7.83
2021 : gen: 6.94 company 6.96 loyalty 6.32 support 7.35
2020 : gen: 7.28 company 7.71 loyalty 7.67 support 7.86
2019 : gen: 6.77 company 7.31 loyalty 6.53 support 6.95
2018 : gen: 6.53 company 7.28 loyalty 6.68 support 7.17
2017 : gen: 7.17 company 7.22 loyalty 6.75 support 7.40
2016 : gen: 7.01 company 7.18 loyalty 6.91 support 7.13
2015 : gen: 7.33 company 7.51 loyalty 7.17 support 7.52
2014 : gen: 6.84 company 7.11 loyalty 6.90 support 7.15
2013 : gen: 6.89 company 7.11 loyalty 7.00 support 7.02
2012 : gen: 6.21 company 6.81 loyalty 6.65 support 6.71
2011 : gen: 6.52 company 6.90 loyalty 6.69 support 6.86
Comments (survey2021)
I find it hard to separate out the vendor from the technical people at the consortium to which we belong. The convinced the member libraries to go along with open source by over-promising what it could provide and then bungled it. I am not expert enough to tell whether our problems were on the ILS end or the consortium end. Personally, I think it was on the consortium end.
(Library type: Public; collection size: medium; ils satisfaction: 5)
We have open source. Love the price. Works well except reports module is overly complicated.
(Library type: Public; collection size: medium; ils satisfaction: 7)
Staff and I were disappointed in the system overhaul earlier this year; while some changes were appreciated, the majority of changes made using the system more difficult. In particular, the call number and item status isn't available on the search results, meaning we have to click on each individual result to get the necessary information. This has proven very frustrating for staff when trying to find items for patrons. I was told this was an error with the new system, not a feature, but I'm wondering if it can actually be fixed given how long it's been since the change was implemented. We also frequently have problems with ILS being down or running slowly.
(Library type: Public; collection size: small; ils satisfaction: 5)
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(Library type: Public; collection size: medium; ils satisfaction: 9)
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(Library type: ; collection size: small; ils satisfaction: 9)
Our library is very happy using the Evergreen open source ILS. After not being able to sustain the cost of the Sirsi Dynix system we previously had and then going through a short term use of the Populi Library system (free at that time) it was heartening to find a reliable ILS at an affordable rate . Our membership in the Sitka consortium has been a great experience.
(Library type: Academic; collection size: small; ils satisfaction: 9)
We already use an open-source ILS.
(Library type: Public; collection size: small; ils satisfaction: 8)
We are using Equinox now!
(Library type: Public; collection size: small; ils satisfaction: 7)
Already using open source
(Library type: Public; collection size: medium; ils satisfaction: 7)
I'm only months into the post and found fashioning reports the most difficult part of managing this system. It's not intuitive and required (for me) a great deal of training to extract the relevant information from the system.
(Library type: Public; collection size: small; ils satisfaction: 9)