Statistical Report for Atriuum
| 2022 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 73 |
| | | 2 | 2 | 1 | 4 | 12 | 23 | 29 | 9 | 7.84 | 8 |
|---|
| ILS Functionality | 73 |
| | | 2 | 1 | 4 | 4 | 12 | 17 | 33 | 9 | 7.82 | 8 |
|---|
| Print Functionality | 72 |
2 | | | | 4 | | 2 | 10 | 23 | 31 | 9 | 7.79 | 8 |
|---|
| Electronic Functionality | 71 |
5 | 2 | 1 | 3 | 4 | 6 | 7 | 10 | 11 | 22 | 9 | 6.44 | 7 |
|---|
| Company Satisfaction | 72 |
2 | 1 | | | 2 | 2 | 5 | 10 | 20 | 30 | 9 | 7.63 | 8 |
|---|
| Support Satisfaction | 71 |
1 | 1 | | | 2 | 3 | 3 | 14 | 9 | 38 | 9 | 7.80 | 9 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 73 |
2 | 1 | | | 1 | 7 | 3 | 7 | 16 | 36 | 9 | 7.66 | 8 |
|---|
| Open Source Interest | 70 |
20 | 4 | 7 | 6 | 6 | 10 | 8 | 1 | 4 | 3 | 0 | 3.34 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 76 |
6 | 7.89% |
|---|
| Considering new Interface | 76 |
0 | 0.00% |
|---|
| System Installed on time? | 76 |
0 | 0.00% |
|---|
| Average Collection size: |
| 48082 |
|---|
| Type | Count |
|---|
| Public | 69 |
|---|
| Academic | 0 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 9 |
|---|
| [2] 10,001-100,000 | 55 |
|---|
| [3] 100,001-250,000 | 10 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
Statistics according to type and size categories
The following table presents the 2021 results according to the type and size of the library.
| 2021 Atriuum Responses by Sector |
|---|
| Atriuum | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 88 | 7.97 |
0 | | 0 | | 0 | | 77 | 7.96 | 2 | | 0 | | 3 | | 0 | |
|---|
| ILSFunctionality | 88 | 7.93 |
0 | | 0 | | 0 | | 77 | 7.91 | 2 | | 0 | | 3 | | 0 | |
|---|
| PrintFunctionality | 88 | 8.13 |
0 | | 0 | | 0 | | 77 | 8.09 | 2 | | 0 | | 3 | | 0 | |
|---|
| ElectronicFunctionality | 85 | 7.11 |
0 | | 0 | | 0 | | 75 | 7.03 | 2 | | 0 | | 3 | | 0 | |
|---|
| SatisfactionCustomerSupport | 88 | 8.15 |
0 | | 0 | | 0 | | 77 | 8.08 | 2 | | 0 | | 3 | | 0 | |
|---|
| CompanyLoyalty | 88 | 8.08 |
0 | | 0 | | 0 | | 77 | 8.05 | 2 | | 0 | | 3 | | 0 | |
|---|
| 2021 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 88 |
| | | | | 1 | 11 | 15 | 24 | 37 | 9 | 7.97 | 8 |
|---|
| ILS Functionality | 88 |
| | | | | | 10 | 21 | 22 | 35 | 9 | 7.93 | 8 |
|---|
| Print Functionality | 88 |
| | 1 | | 1 | | 4 | 14 | 25 | 43 | 9 | 8.13 | 8 |
|---|
| Electronic Functionality | 85 |
2 | 1 | 1 | 1 | 4 | 9 | 9 | 13 | 13 | 32 | 9 | 7.11 | 8 |
|---|
| Company Satisfaction | 88 |
| | | 1 | | 1 | 9 | 10 | 20 | 47 | 9 | 8.13 | 9 |
|---|
| Support Satisfaction | 88 |
| | | | 3 | 3 | 5 | 9 | 15 | 53 | 9 | 8.15 | 9 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 88 |
| | | | 2 | 1 | 8 | 13 | 17 | 47 | 9 | 8.08 | 9 |
|---|
| Open Source Interest | 80 |
33 | 4 | 6 | 9 | 3 | 12 | 6 | 2 | 4 | 1 | 0 | 2.58 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 90 |
0 | 0.00% |
|---|
| Considering new Interface | 90 |
0 | 0.00% |
|---|
| System Installed on time? | 90 |
0 | 0.00% |
|---|
| Average Collection size: |
| 43686 |
|---|
| Type | Count |
|---|
| Public | 81 |
|---|
| Academic | 0 |
|---|
| School | 3 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 73 |
|---|
| [3] 100,001-250,000 | 10 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2020 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 97 |
| | | | 1 | 2 | 3 | 18 | 27 | 46 | 9 | 8.12 | 8 |
|---|
| ILS Functionality | 95 |
| | | 2 | | 1 | 9 | 14 | 27 | 42 | 9 | 7.97 | 8 |
|---|
| Print Functionality | 94 |
| | | | 1 | 4 | 7 | 14 | 26 | 42 | 9 | 7.98 | 8 |
|---|
| Electronic Functionality | 89 |
7 | | | 1 | | 10 | 8 | 20 | 15 | 28 | 9 | 6.89 | 7 |
|---|
| Company Satisfaction | 96 |
| | | 1 | | 3 | 3 | 10 | 22 | 57 | 9 | 8.28 | 9 |
|---|
| Support Satisfaction | 97 |
| | | 1 | | 4 | 2 | 8 | 16 | 66 | 9 | 8.38 | 9 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 95 |
1 | | 1 | | 1 | 1 | 9 | 11 | 13 | 58 | 9 | 8.08 | 9 |
|---|
| Open Source Interest | 85 |
26 | 3 | 5 | 8 | 8 | 10 | 12 | 3 | 4 | 3 | 0 | 3.54 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 97 |
8 | 8.25% |
|---|
| Considering new Interface | 97 |
0 | 0.00% |
|---|
| System Installed on time? | 97 |
0 | 0.00% |
|---|
| Average Collection size: |
| 32151 |
|---|
| Type | Count |
|---|
| Public | 83 |
|---|
| Academic | 2 |
|---|
| School | 4 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 15 |
|---|
| [2] 10,001-100,000 | 78 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2019 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 78 |
1 | | | | 1 | 3 | 4 | 10 | 25 | 34 | 9 | 7.94 | 8 |
|---|
| ILS Functionality | 78 |
| | 1 | | 3 | 3 | 3 | 11 | 24 | 33 | 9 | 7.86 | 8 |
|---|
| Print Functionality | 74 |
| | 1 | | 1 | 3 | 2 | 8 | 23 | 36 | 9 | 8.07 | 8 |
|---|
| Electronic Functionality | 70 |
7 | 3 | | | 4 | | 7 | 14 | 16 | 19 | 9 | 6.54 | 8 |
|---|
| Company Satisfaction | 76 |
| | 1 | 1 | 1 | 3 | 2 | 7 | 19 | 42 | 9 | 8.09 | 9 |
|---|
| Support Satisfaction | 75 |
| | | 2 | 3 | 2 | 1 | 4 | 16 | 47 | 9 | 8.17 | 9 |
|---|
| Support Improvement | 74 |
| | 1 | 3 | 4 | 17 | 1 | 4 | 13 | 31 | 9 | 7.15 | 8 |
|---|
| Company Loyalty | 76 |
2 | | 1 | | 4 | 2 | 5 | 8 | 8 | 46 | 9 | 7.79 | 9 |
|---|
| Open Source Interest | 77 |
33 | 8 | 9 | 2 | 9 | 4 | 4 | 2 | 1 | 5 | 0 | 2.32 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 79 |
4 | 5.06% |
|---|
| Considering new Interface | 79 |
3 | 3.80% |
|---|
| System Installed on time? | 79 |
76 | 96.20% |
|---|
| Average Collection size: |
| 52122 |
|---|
| Type | Count |
|---|
| Public | 66 |
|---|
| Academic | 3 |
|---|
| School | 4 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 12 |
|---|
| [2] 10,001-100,000 | 58 |
|---|
| [3] 100,001-250,000 | 7 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2018 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 101 |
| 1 | | | 2 | 5 | 7 | 12 | 28 | 46 | 9 | 7.90 | 8 |
|---|
| ILS Functionality | 101 |
| 1 | | 1 | 2 | 6 | 7 | 18 | 25 | 41 | 9 | 7.71 | 8 |
|---|
| Print Functionality | 101 |
1 | 1 | | | 1 | 1 | 8 | 11 | 32 | 46 | 9 | 7.97 | 8 |
|---|
| Electronic Functionality | 91 |
4 | 2 | 1 | 3 | 6 | 8 | 6 | 13 | 20 | 28 | 9 | 6.77 | 8 |
|---|
| Company Satisfaction | 100 |
| 1 | | 2 | 2 | 2 | 4 | 12 | 22 | 55 | 9 | 8.04 | 9 |
|---|
| Support Satisfaction | 98 |
| 2 | | 1 | | 6 | 1 | 9 | 22 | 57 | 9 | 8.09 | 9 |
|---|
| Support Improvement | 97 |
| | 1 | | 8 | 27 | 4 | 9 | 11 | 37 | 9 | 6.98 | 7 |
|---|
| Company Loyalty | 99 |
2 | 1 | 4 | 1 | 3 | 3 | 3 | 13 | 17 | 52 | 9 | 7.60 | 9 |
|---|
| Open Source Interest | 99 |
40 | 9 | 11 | 4 | 9 | 15 | 4 | 3 | | 4 | 0 | 2.37 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 101 |
6 | 5.94% |
|---|
| Considering new Interface | 101 |
1 | 0.99% |
|---|
| System Installed on time? | 101 |
98 | 97.03% |
|---|
| Average Collection size: |
| 40719 |
|---|
| Type | Count |
|---|
| Public | 86 |
|---|
| Academic | 1 |
|---|
| School | 6 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 13 |
|---|
| [2] 10,001-100,000 | 79 |
|---|
| [3] 100,001-250,000 | 7 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2017 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 115 |
| | 2 | 2 | 2 | 2 | 4 | 11 | 40 | 52 | 9 | 7.97 | 8 |
|---|
| ILS Functionality | 115 |
| | 1 | 3 | 2 | 1 | 5 | 12 | 48 | 43 | 8 | 7.90 | 8 |
|---|
| Print Functionality | 114 |
2 | | 1 | 1 | 2 | 2 | 3 | 9 | 40 | 54 | 9 | 7.98 | 8 |
|---|
| Electronic Functionality | 106 |
6 | 1 | 2 | 2 | 6 | 6 | 6 | 20 | 26 | 31 | 9 | 6.87 | 8 |
|---|
| Company Satisfaction | 115 |
| | 2 | 2 | 3 | | 2 | 13 | 33 | 60 | 9 | 8.08 | 9 |
|---|
| Support Satisfaction | 114 |
| | 1 | 2 | 2 | 2 | 2 | 6 | 31 | 68 | 9 | 8.25 | 9 |
|---|
| Support Improvement | 104 |
| | | 3 | 8 | 15 | 6 | 12 | 14 | 46 | 9 | 7.33 | 8 |
|---|
| Company Loyalty | 112 |
6 | | | 1 | 2 | 4 | 1 | 14 | 25 | 59 | 9 | 7.73 | 9 |
|---|
| Open Source Interest | 112 |
54 | 9 | 6 | 7 | 15 | 6 | 5 | 7 | 2 | 1 | 0 | 2.11 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 115 |
4 | 3.48% |
|---|
| Considering new Interface | 115 |
2 | 1.74% |
|---|
| System Installed on time? | 115 |
112 | 97.39% |
|---|
| Average Collection size: |
| 41608 |
|---|
| Type | Count |
|---|
| Public | 95 |
|---|
| Academic | 1 |
|---|
| School | 11 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 15 |
|---|
| [2] 10,001-100,000 | 89 |
|---|
| [3] 100,001-250,000 | 6 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 101 |
| | 2 | | 3 | 2 | 3 | 16 | 32 | 43 | 9 | 7.91 | 8 |
|---|
| ILS Functionality | 101 |
| | 2 | 1 | 2 | 1 | 4 | 20 | 36 | 35 | 8 | 7.79 | 8 |
|---|
| Print Functionality | 97 |
| | | 3 | 2 | 2 | 5 | 6 | 36 | 43 | 9 | 7.98 | 8 |
|---|
| Electronic Functionality | 97 |
5 | 2 | 1 | 3 | 5 | 10 | 9 | 8 | 22 | 32 | 9 | 6.77 | 8 |
|---|
| Company Satisfaction | 100 |
| 1 | 1 | 2 | 1 | 2 | 6 | 10 | 28 | 49 | 9 | 7.94 | 8 |
|---|
| Support Satisfaction | 99 |
| | 1 | | 2 | 4 | 4 | 10 | 26 | 52 | 9 | 8.08 | 9 |
|---|
| Support Improvement | 99 |
| 2 | | 1 | 6 | 18 | 11 | 7 | 21 | 33 | 9 | 7.06 | 8 |
|---|
| Company Loyalty | 98 |
1 | 1 | 1 | 1 | 1 | 6 | 5 | 9 | 22 | 51 | 9 | 7.84 | 9 |
|---|
| Open Source Interest | 99 |
46 | 9 | 7 | 6 | 10 | 9 | 5 | 3 | 1 | 3 | 0 | 2.14 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 102 |
8 | 7.84% |
|---|
| Considering new Interface | 102 |
2 | 1.96% |
|---|
| System Installed on time? | 102 |
95 | 93.14% |
|---|
| Average Collection size: |
| 35661 |
|---|
| Type | Count |
|---|
| Public | 89 |
|---|
| Academic | 0 |
|---|
| School | 7 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 13 |
|---|
| [2] 10,001-100,000 | 83 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2015 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 133 |
1 | | 2 | 1 | 4 | 2 | 9 | 22 | 39 | 53 | 9 | 7.74 | 8 |
|---|
| ILS Functionality | 133 |
| | 2 | 6 | 1 | 4 | 12 | 22 | 40 | 46 | 9 | 7.56 | 8 |
|---|
| Print Functionality | 130 |
1 | | 1 | 3 | 3 | 6 | 5 | 19 | 32 | 60 | 9 | 7.78 | 8 |
|---|
| Electronic Functionality | 117 |
3 | 1 | 2 | 5 | 4 | 8 | 10 | 21 | 31 | 32 | 9 | 7.00 | 8 |
|---|
| Company Satisfaction | 131 |
| 1 | 2 | 1 | 1 | 5 | 10 | 12 | 27 | 72 | 9 | 7.98 | 9 |
|---|
| Support Satisfaction | 131 |
1 | | | 2 | 3 | 2 | 6 | 11 | 28 | 78 | 9 | 8.15 | 9 |
|---|
| Support Improvement | 127 |
1 | 1 | | 2 | 8 | 24 | 5 | 8 | 23 | 55 | 9 | 7.28 | 8 |
|---|
| Company Loyalty | 130 |
5 | 3 | 2 | 2 | 3 | 5 | 8 | 13 | 28 | 61 | 9 | 7.40 | 8 |
|---|
| Open Source Interest | 130 |
56 | 16 | 15 | 5 | 19 | 11 | 2 | 3 | 2 | 1 | 0 | 1.92 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 138 |
8 | 5.80% |
|---|
| Considering new Interface | 138 |
4 | 2.90% |
|---|
| System Installed on time? | 138 |
127 | 92.03% |
|---|
| Average Collection size: |
| 14631666 |
|---|
| Type | Count |
|---|
| Public | 121 |
|---|
| Academic | 0 |
|---|
| School | 12 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 13 |
|---|
| [2] 10,001-100,000 | 116 |
|---|
| [3] 100,001-250,000 | 5 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2014 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 218 |
1 | | | 1 | | 5 | 9 | 39 | 64 | 99 | 9 | 8.06 | 8 |
|---|
| ILS Functionality | 218 |
| | 1 | | | 4 | 21 | 38 | 70 | 84 | 9 | 7.94 | 8 |
|---|
| Print Functionality | 218 |
| | 1 | 1 | 1 | 7 | 10 | 31 | 65 | 102 | 9 | 8.07 | 8 |
|---|
| Electronic Functionality | 208 |
9 | | 2 | 4 | 5 | 22 | 17 | 28 | 48 | 73 | 9 | 7.14 | 8 |
|---|
| Company Satisfaction | 216 |
1 | 1 | | 1 | 1 | 2 | 11 | 22 | 67 | 110 | 9 | 8.17 | 9 |
|---|
| Support Satisfaction | 218 |
1 | 1 | | 2 | | 4 | 10 | 25 | 47 | 128 | 9 | 8.21 | 9 |
|---|
| Support Improvement | 207 |
1 | 1 | 1 | | 6 | 31 | 21 | 28 | 33 | 85 | 9 | 7.41 | 8 |
|---|
| Company Loyalty | 213 |
4 | 1 | 2 | 1 | 4 | 10 | 17 | 18 | 41 | 115 | 9 | 7.82 | 9 |
|---|
| Open Source Interest | 211 |
92 | 18 | 24 | 10 | 27 | 26 | 4 | 3 | 2 | 5 | 0 | 2.09 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 223 |
3 | 1.35% |
|---|
| Considering new Interface | 223 |
3 | 1.35% |
|---|
| System Installed on time? | 223 |
214 | 95.96% |
|---|
| Average Collection size: |
| 31803 |
|---|
| Type | Count |
|---|
| Public | 185 |
|---|
| Academic | 1 |
|---|
| School | 35 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 38 |
|---|
| [2] 10,001-100,000 | 170 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2013 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 221 |
1 | 1 | 1 | 1 | 1 | 5 | 10 | 31 | 66 | 104 | 9 | 8.04 | 8 |
|---|
| ILS Functionality | 221 |
1 | | 2 | 2 | 1 | 3 | 10 | 33 | 73 | 96 | 9 | 8.00 | 8 |
|---|
| Print Functionality | 221 |
| | 1 | 1 | 1 | 6 | 12 | 24 | 69 | 107 | 9 | 8.12 | 8 |
|---|
| Electronic Functionality | 214 |
5 | | 4 | 2 | 4 | 19 | 20 | 32 | 52 | 76 | 9 | 7.33 | 8 |
|---|
| Company Satisfaction | 220 |
1 | | 1 | 1 | 1 | 8 | 2 | 20 | 62 | 124 | 9 | 8.24 | 9 |
|---|
| Support Satisfaction | 218 |
1 | 1 | 1 | 2 | 1 | 6 | 4 | 21 | 46 | 135 | 9 | 8.24 | 9 |
|---|
| Support Improvement | 212 |
1 | 1 | | | 6 | 31 | 10 | 12 | 46 | 105 | 9 | 7.72 | 8 |
|---|
| Company Loyalty | 217 |
3 | | 1 | | 3 | 9 | 12 | 17 | 45 | 127 | 9 | 8.08 | 9 |
|---|
| Open Source Interest | 210 |
102 | 20 | 12 | 8 | 18 | 34 | 8 | 3 | 1 | 4 | 0 | 2.01 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 229 |
3 | 1.31% |
|---|
| Considering new Interface | 229 |
2 | 0.87% |
|---|
| System Installed on time? | 229 |
213 | 93.01% |
|---|
| Average Collection size: |
| 43562 |
|---|
| Type | Count |
|---|
| Public | 174 |
|---|
| Academic | 2 |
|---|
| School | 53 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 30 |
|---|
| [2] 10,001-100,000 | 169 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2012 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 132 |
1 | | | 1 | 4 | 2 | 11 | 24 | 41 | 48 | 9 | 7.75 | 8 |
|---|
| ILS Functionality | 132 |
1 | | 1 | | 3 | 7 | 11 | 20 | 56 | 33 | 8 | 7.58 | 8 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 132 |
| 1 | | 1 | | 3 | 11 | 13 | 47 | 56 | 9 | 8.00 | 8 |
|---|
| Support Satisfaction | 133 |
| 1 | | 3 | 1 | 3 | 9 | 12 | 31 | 73 | 9 | 8.06 | 9 |
|---|
| Support Improvement | 129 |
| | 1 | 1 | 4 | 28 | 10 | 9 | 24 | 52 | 9 | 7.32 | 8 |
|---|
| Company Loyalty | 133 |
3 | | 3 | | 2 | 10 | 8 | 17 | 26 | 64 | 9 | 7.63 | 8 |
|---|
| Open Source Interest | 131 |
50 | 14 | 15 | 10 | 8 | 14 | 8 | 5 | 3 | 4 | 0 | 2.44 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 136 |
5 | 3.68% |
|---|
| Considering new Interface | 136 |
1 | 0.74% |
|---|
| System Installed on time? | 136 |
130 | 95.59% |
|---|
| Average Collection size: |
| 38878 |
|---|
| Type | Count |
|---|
| Public | 128 |
|---|
| Academic | 1 |
|---|
| School | 3 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 10 |
|---|
| [2] 10,001-100,000 | 121 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2011 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 32 |
| | | | 1 | 3 | 1 | 8 | 8 | 11 | 9 | 7.63 | 8 |
|---|
| ILS Functionality | 32 |
| | | | 2 | 2 | 2 | 8 | 12 | 6 | 8 | 7.38 | 8 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 32 |
| | | | 2 | 1 | 3 | 3 | 12 | 11 | 8 | 7.72 | 8 |
|---|
| Support Satisfaction | 30 |
| | | | 2 | 3 | 1 | 2 | 9 | 13 | 9 | 7.73 | 8 |
|---|
| Support Improvement | 31 |
| | | | 2 | 8 | 2 | 5 | 7 | 7 | 5 | 6.90 | 7 |
|---|
| Company Loyalty | 31 |
| | | | 1 | 5 | 2 | 5 | 8 | 10 | 9 | 7.42 | 8 |
|---|
| Open Source Interest | 32 |
9 | 7 | 2 | 2 | 5 | 3 | | 1 | 2 | 1 | 0 | 2.63 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 32 |
0 | 0.00% |
|---|
| Considering new Interface | 32 |
0 | 0.00% |
|---|
| System Installed on time? | 32 |
30 | 93.75% |
|---|
| Average Collection size: |
| 49962 |
|---|
| Type | Count |
|---|
| Public | 28 |
|---|
| Academic | 1 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 25 |
|---|
| [3] 100,001-250,000 | 5 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2010 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 23 |
1 | | | 1 | | 1 | 2 | 5 | 9 | 4 | 8 | 7.09 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 23 |
1 | | | | 1 | 1 | | 5 | 8 | 7 | 8 | 7.43 | 8 |
|---|
| Support Satisfaction | 23 |
1 | | | | 1 | | 1 | 4 | 7 | 9 | 9 | 7.61 | 8 |
|---|
| Support Improvement | 21 |
1 | | | | | 8 | 1 | 1 | 5 | 5 | 5 | 6.57 | 7 |
|---|
| Company Loyalty | 23 |
1 | | | 2 | | | 1 | 2 | 10 | 7 | 8 | 7.35 | 8 |
|---|
| Open Source Interest | 22 |
10 | 4 | | 4 | 1 | 2 | | 1 | | | 0 | 1.68 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 24 |
1 | 4.17% |
|---|
| Considering new Interface | 24 |
0 | 0.00% |
|---|
| System Installed on time? | 24 |
23 | 95.83% |
|---|
| Average Collection size: |
| 26832 |
|---|
| Type | Count |
|---|
| Public | 20 |
|---|
| Academic | 1 |
|---|
| School | 3 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2009 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 55 |
| 1 | | 1 | 3 | | 4 | 13 | 14 | 19 | 9 | 7.53 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 55 |
| 1 | 2 | | 1 | 3 | 2 | 9 | 16 | 21 | 9 | 7.56 | 8 |
|---|
| Support Satisfaction | 55 |
1 | 1 | 1 | 1 | 1 | 1 | 4 | 5 | 18 | 22 | 9 | 7.56 | 8 |
|---|
| Support Improvement | 53 |
1 | 1 | | 1 | 1 | 14 | 3 | 7 | 13 | 12 | 5 | 6.74 | 7 |
|---|
| Company Loyalty | 54 |
3 | 1 | 2 | 1 | 1 | 1 | 3 | 10 | 10 | 22 | 9 | 7.09 | 8 |
|---|
| Open Source Interest | 53 |
15 | 7 | 4 | 5 | 3 | 10 | 2 | 2 | 2 | 3 | 0 | 3.04 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 56 |
6 | 10.71% |
|---|
| Considering new Interface | 56 |
2 | 3.57% |
|---|
| System Installed on time? | 56 |
48 | 85.71% |
|---|
| 2008 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 7 |
| 1 | | | | | | 2 | 1 | 3 | 9 | 7.14 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 7 |
| | | 1 | | | | 1 | 2 | 3 | 9 | 7.57 | 8 |
|---|
| Support Satisfaction | 6 |
| | | | | 1 | 1 | | 2 | 2 | 8 | 7.50 | 8 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 7 |
| | 1 | | | | 1 | 2 | 1 | 2 | 7 | 6.86 | 7 |
|---|
| Open Source Interest | 6 |
| 3 | 2 | | | | 1 | | | | 1 | 2.17 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 7 |
1 | 14.29% |
|---|
| Considering new Interface | 7 |
0 | 0.00% |
|---|
| System Installed on time? | 7 |
5 | 71.43% |
|---|
| 2007 Survey Results |
| Product: Atriuum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 5 |
| 1 | | | | | 1 | | 2 | 1 | 8 | 6.40 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 6 |
| 1 | | | | | 1 | 2 | 2 | | 7 | 6.17 | 7 |
|---|
| Support Satisfaction | 6 |
| 1 | | | | 1 | 2 | | 1 | 1 | 6 | 5.83 | 6 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 6 |
| 1 | | | 1 | 1 | | | 2 | 1 | 8 | 5.83 | 8 |
|---|
| Open Source Interest | 6 |
2 | 3 | | | | | 1 | | | | 1 | 1.50 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 6 |
0 | 0.00% |
|---|
| Considering new Interface | 6 |
0 | 0.00% |
|---|
| System Installed on time? | 6 |
1 | 16.67% |
|---|
2022 : gen: 7.84 company 7.63 loyalty 7.66 support 7.80
2021 : gen: 7.97 company 8.13 loyalty 8.08 support 8.15
2020 : gen: 8.12 company 8.28 loyalty 8.08 support 8.38
2019 : gen: 7.94 company 8.09 loyalty 7.79 support 8.17
2018 : gen: 7.90 company 8.04 loyalty 7.60 support 8.09
2017 : gen: 7.97 company 8.08 loyalty 7.73 support 8.25
2016 : gen: 7.91 company 7.94 loyalty 7.84 support 8.08
2015 : gen: 7.74 company 7.98 loyalty 7.40 support 8.15
2014 : gen: 8.06 company 8.17 loyalty 7.82 support 8.21
2013 : gen: 8.04 company 8.24 loyalty 8.08 support 8.24
2012 : gen: 7.75 company 8.00 loyalty 7.63 support 8.06
2011 : gen: 7.63 company 7.72 loyalty 7.42 support 7.73
2010 : gen: 7.09 company 7.43 loyalty 7.35 support 7.61
2009 : gen: 7.53 company 7.56 loyalty 7.09 support 7.56
2008 : gen: 7.14 company 7.57 loyalty 6.86 support 7.50
2007 : gen: 6.40 company 6.17 loyalty 5.83 support 5.83
Comments (survey2021)
We migrated to Atriuum in August 2021, which we were heavily involved in the migration because Polaris would have charged us a hefty fee to migrate things over. We were fortunate to have our server in house and we could run reports to upload. The process and information requested was not as straight forward and there were some communication errors, which led to a less than stellar migration. We're still learning the new system and although we're happy with the cost, we are still trying to get use to the new-ness and feel a bit overwhelmed with some of the differences from Polaris. I don't think my review of Atriuum is quite fair to give at this point considering we're only 3 months in.
(Library type: Public; collection size: medium; ils satisfaction: 6)
Happy with everything about our current ILS except their online catalog -- it's not mobile friendly and very dated and the mobile app is terrible so we don't even use it. We may start shopping for a new ILS soon if they don't improve the patron end of their product.
(Library type: Public; collection size: medium; ils satisfaction: 6)
We are very happy with our current ILS. It serves the needs of the library patrons and library staff efficiently.
(Library type: Public; collection size: medium; ils satisfaction: 9)
The library does not use and is not interested in the Academic Discovery Service.
(Library type: Public; collection size: small; ils satisfaction: 9)
[...]
(Library type: Public; collection size: small; ils satisfaction: 9)
Great company
(Library type: Public; collection size: small; ils satisfaction: 9)
I am assuming that the Library Discovery Service you refer to is the automation software. I have left blank some answers that do not apply since you do not have a Not Applicable category.
(Library type: ; collection size: small; ils satisfaction: 8)