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Statistical Report for AbsysNet

2022 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	12								2	6	4	8	8.17	8
ILS Functionality	12								4	3	5	9	8.08	8
Print Functionality	12									4	8	9	8.67	9
Electronic Functionality	12						1	2	2	3	4	9	7.58	8
Company Satisfaction	12								2	6	4	8	8.17	8
Support Satisfaction	12						2			6	4	8	7.83	8
Support Improvement	0											0	0.00
Company Loyalty	10					1	3			3	3	5	7.00	8
Open Source Interest	10	4	1				3	1	1			0	2.90	5

Category	Total	Yes	percent
Considering new ILS	12	1	8.33%
Considering new Interface	12	0	0.00%
System Installed on time?	12	0	0.00%

Average Collection size:		370477

Type	Count
Public	8
Academic	2
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	5
[3] 100,001-250,000	0
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

Statistics according to type and size categories

The following table presents the 2021 results according to the type and size of the library.

2021 AbsysNet Responses by Sector
AbsysNet	all		Academic						Public						School		Consortium
			small		medium		large		small		medium		large
	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg
SatisfactionLevelILS	7	6.86	0		0		2		3		0		0		0		0
ILSFunctionality	7	6.86	0		0		2		3		0		0		0		0
PrintFunctionality	7	7.86	0		0		2		3		0		0		0		0
ElectronicFunctionality	7	5.43	0		0		2		3		0		0		0		0
SatisfactionCustomerSupport	6	6.83	0		0		2		2		0		0		0		0
CompanyLoyalty	6	5.67	0		0		2		2		0		0		0		0

2021 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	7					1		1	3	1	1	7	6.86	7
ILS Functionality	7					1		2	1	2	1	6	6.86	7
Print Functionality	7								3	2	2	7	7.86	8
Electronic Functionality	7	1				1	1	1	2		1	7	5.43	6
Company Satisfaction	5						1			3	1	8	7.60	8
Support Satisfaction	6					1	1		2		2	7	6.83	7
Support Improvement	0											0	0.00
Company Loyalty	6	1			1	1					3	9	5.67	9
Open Source Interest	6	3	1	1						1		0	1.83	1

Category	Total	percent
Considering new ILS	8	0.00%
Considering new Interface	8	0.00%
System Installed on time?	8	0.00%

Average Collection size:		445566

Type	Count
Public	4
Academic	2
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	5
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2020 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6								3		3	7	8.00	9
ILS Functionality	6								2	1	3	9	8.17	9
Print Functionality	6								1	1	4	9	8.50	9
Electronic Functionality	6					1		1	1		3	9	7.33	9
Company Satisfaction	6					3		1	1		1	4	5.67	6
Support Satisfaction	6					3		2			1	4	5.50	6
Support Improvement	0											0	0.00
Company Loyalty	5	1							1		3	9	6.80	9
Open Source Interest	6	3	1				1	1				0	2.00	1

Category	Total	percent
Considering new ILS	6	0.00%
Considering new Interface	6	0.00%
System Installed on time?	6	0.00%

Average Collection size:		457761

Type	Count
Public	4
Academic	1
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	1
[3] 100,001-250,000	1
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2019 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	15			1	1		1	5	4	2	1	6	6.20	6
ILS Functionality	15				1			6	5	2	1	6	6.60	7
Print Functionality	15		1					4	4	4	2	6	6.87	7
Electronic Functionality	13		1	1	1	3		2	4		1	7	5.15	6
Company Satisfaction	15					4	1	2	2	2	4	4	6.60	7
Support Satisfaction	14				1	2	1		4	1	5	9	6.93	7
Support Improvement	14					1	7	2	3		1	5	5.79	5
Company Loyalty	15	2	1	1		2	2		4	1	2	7	5.00	5
Open Source Interest	14	6	4			2	1	1				0	1.64	1

Category	Total	Yes	percent
Considering new ILS	15	1	6.67%
Considering new Interface	15	4	26.67%
System Installed on time?	15	12	80.00%

Average Collection size:		620115

Type	Count
Public	5
Academic	3
School	0
Consortium	0
Special	2

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	7
[3] 100,001-250,000	1
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	4
[6] over 10,000,001	0

2018 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	12			2				2	2	6		8	6.50	8
ILS Functionality	12				1			1	5	3	2	7	7.17	7
Print Functionality	12		1				1	1	1	4	4	8	7.25	8
Electronic Functionality	11	2			1		1	1	3	2	1	7	5.45	7
Company Satisfaction	12			1	1			2	1	4	3	8	6.92	8
Support Satisfaction	12				1			2	2	4	3	8	7.33	8
Support Improvement	12				1		4		1	3	3	5	6.75	8
Company Loyalty	12	2				2	1		1	2	4	9	6.00	8
Open Source Interest	12	5	2	2	1	2						0	1.42	1

Category	Total	Yes	percent
Considering new ILS	12	1	8.33%
Considering new Interface	12	3	25.00%
System Installed on time?	12	11	91.67%

Average Collection size:		376954

Type	Count
Public	4
Academic	2
School	0
Consortium	0
Special	2

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	6
[3] 100,001-250,000	1
[4] 250,001-1,000,000	3
[5] 1,000,001-10,000,000	1
[6] over 10,000,001	0

2017 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	9						1	3		3	2	6	7.22	8
ILS Functionality	9						1	2	2	2	2	6	7.22	7
Print Functionality	9							1	2	1	5	9	8.11	9
Electronic Functionality	9	2					3		1		3	5	5.44	5
Company Satisfaction	9						3	3		2	1	5	6.44	6
Support Satisfaction	9						4	2	1	1	1	5	6.22	6
Support Improvement	9						4	2	1	1	1	5	6.22	6
Company Loyalty	9		1				4	1	1		2	5	5.78	5
Open Source Interest	8	5	2			1						0	0.75	0

Category	Total	Yes	percent
Considering new ILS	9	0	0.00%
Considering new Interface	9	2	22.22%
System Installed on time?	9	8	88.89%

Average Collection size:		439583

Type	Count
Public	5
Academic	1
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	5
[3] 100,001-250,000	1
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2016 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	18				1	2		5	4	3	3	6	6.67	7
ILS Functionality	18				1	2	2	3	3	3	4	9	6.67	7
Print Functionality	18					1		4	6	2	5	7	7.28	7
Electronic Functionality	17	2		3	3	1	1	3	2	1	1	2	4.29	4
Company Satisfaction	17				2	3	1	4	3	3	1	6	5.94	6
Support Satisfaction	16					3	4	2	5		2	7	6.06	6
Support Improvement	17					1	8		6	2		5	6.00	5
Company Loyalty	18	1		1	1	4	1	1	4	2	3	4	5.72	7
Open Source Interest	16	7	1	2		4	1			1		0	2.13	2

Category	Total	Yes	percent
Considering new ILS	18	1	5.56%
Considering new Interface	18	3	16.67%
System Installed on time?	18	14	77.78%

Average Collection size:		491306

Type	Count
Public	11
Academic	4
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	8
[3] 100,001-250,000	1
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	4
[6] over 10,000,001	0

2015 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	15					1	4	5	4	1		6	6.00	6
ILS Functionality	15				1		3	5	3	2	1	6	6.27	6
Print Functionality	15				2		3	2	3	5		8	6.27	7
Electronic Functionality	15	1		3		1	6		2	2		5	4.67	5
Company Satisfaction	15					3	6	4	1	1		5	5.40	5
Support Satisfaction	15	1					6	2	3	3		5	5.80	6
Support Improvement	14		1		1	4	5		2	1		5	4.79	5
Company Loyalty	14			1		1	4	5	1	1	1	6	5.71	6
Open Source Interest	13	5	2	2		2	2					0	1.85	1

Category	Total	Yes	percent
Considering new ILS	15	0	0.00%
Considering new Interface	15	1	6.67%
System Installed on time?	15	14	93.33%

Average Collection size:		273306

Type	Count
Public	12
Academic	2
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	9
[3] 100,001-250,000	0
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2014 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	27						5	4	10	6	2	7	6.85	7
ILS Functionality	27						5	3	10	7	2	7	6.93	7
Print Functionality	26						2	3	5	11	5	8	7.54	8
Electronic Functionality	27	1		2	1	3	5	3	6	4	2	7	5.70	6
Company Satisfaction	25				2	4	3	4	4	8		8	6.12	6
Support Satisfaction	25			1		4	4	4	4	6	2	8	6.24	6
Support Improvement	25			1		2	8	6	3	4	1	5	5.92	6
Company Loyalty	24	2	1	1	3	3	2	1	5	4	2	7	5.21	6
Open Source Interest	26	10	6	5	1	2	2					0	1.42	1

Category	Total	Yes	percent
Considering new ILS	27	1	3.70%
Considering new Interface	27	4	14.81%
System Installed on time?	27	23	85.19%

Average Collection size:		222758

Type	Count
Public	22
Academic	2
School	0
Consortium	0
Special	3

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	15
[3] 100,001-250,000	2
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	3
[6] over 10,000,001	0

2013 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	31				3	1	2	5	9	10	1	8	6.61	7
ILS Functionality	31				2	1	3	6	9	9	1	7	6.61	7
Print Functionality	31	1		1		3		3	7	13	3	8	6.84	8
Electronic Functionality	29	2	2		4	5	2	5	6	3		7	4.83	5
Company Satisfaction	31		1		2	4	4	2	10	7	1	7	6.13	7
Support Satisfaction	30			2	4	2	5	3	6	6	2	7	5.83	6
Support Improvement	30		2		2	3	10	2	6	4	1	5	5.50	5
Company Loyalty	31		1	2		5	5	1	9	6	2	7	5.97	7
Open Source Interest	30	12	3	7	2	4	1	1				0	1.67	2

Category	Total	Yes	percent
Considering new ILS	31	2	6.45%
Considering new Interface	31	3	9.68%
System Installed on time?	31	26	83.87%

Average Collection size:		142154

Type	Count
Public	27
Academic	1
School	0
Consortium	0
Special	2

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	21
[3] 100,001-250,000	2
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2012 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	24					2	1	5	11	4	1	7	6.71	7
ILS Functionality	24					1	3	4	8	6	2	7	6.88	7
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	24				1	3	3	5	6	5	1	7	6.29	7
Support Satisfaction	24				1	2	4	5	6	5	1	7	6.33	7
Support Improvement	24			1		3	9	4	5	2		5	5.58	5
Company Loyalty	24		3	3		1	5	1	8	1	2	7	5.25	6
Open Source Interest	24	9	4	2	3	2	1			1	2	0	2.33	1

Category	Total	Yes	percent
Considering new ILS	25	1	4.00%
Considering new Interface	25	2	8.00%
System Installed on time?	25	22	88.00%

Average Collection size:		184578

Type	Count
Public	21
Academic	1
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	12
[3] 100,001-250,000	4
[4] 250,001-1,000,000	3
[5] 1,000,001-10,000,000	1
[6] over 10,000,001	0

2011 Survey Results
Product: AbsysNet		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6						1	3	1	1		6	6.33	6
ILS Functionality	6						1	4	1			6	6.00	6
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	6					1	1	3		1		6	5.83	6
Support Satisfaction	6					1	1	2	1	1		6	6.00	6
Support Improvement	6					2	3			1		5	5.17	5
Company Loyalty	6		1			1	1	1	1		1	1	5.33	6
Open Source Interest	6	1	1		1	1	1	1				0	3.17	4

Category	Total	Yes	percent
Considering new ILS	6	1	16.67%
Considering new Interface	6	1	16.67%
System Installed on time?	6	6	100.00%

Average Collection size:		471118

Type	Count
Public	4
Academic	2
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	4
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	1
[6] over 10,000,001	0

0 Responses for AbsysNet in 2010

0 Responses for AbsysNet in 2009

0 Responses for AbsysNet in 2008

0 Responses for AbsysNet in 2007

2022 : gen: 8.17 company 8.17 loyalty 7.00 support 7.83

2021 : gen: 6.86 company 7.60 loyalty 5.67 support 6.83

2020 : gen: 8.00 company 5.67 loyalty 6.80 support 5.50

2019 : gen: 6.20 company 6.60 loyalty 5.00 support 6.93

2018 : gen: 6.50 company 6.92 loyalty 6.00 support 7.33

2017 : gen: 7.22 company 6.44 loyalty 5.78 support 6.22

2016 : gen: 6.67 company 5.94 loyalty 5.72 support 6.06

2015 : gen: 6.00 company 5.40 loyalty 5.71 support 5.80

2014 : gen: 6.85 company 6.12 loyalty 5.21 support 6.24

2013 : gen: 6.61 company 6.13 loyalty 5.97 support 5.83

2012 : gen: 6.71 company 6.29 loyalty 5.25 support 6.33

2011 : gen: 6.33 company 5.83 loyalty 5.33 support 6.00

Comments (survey2021)

We have just changed our SIGB in october 2021. (Library type: Public; collection size: small; ils satisfaction: 7)

ILS

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