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Average responses by Category (2010 - 2021)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '30001') (CollectionSize < '100000') (2021)

Year Atriuum Koha (BW) Apollo VERSO Horizon Symphony Library.Solution Polaris Evergreen -- Equinox Sierra
2010-- -- 8.76 8.09 5.85 5.48 7.06 8.04 -- --
2011-- 8.25 8.60 8.55 7.00 7.00 7.07 7.70 -- --
20127.71 8.13 8.77 8.05 6.32 6.43 7.35 7.80 -- --
20137.98 7.83 8.90 7.26 5.13 6.87 7.48 7.53 -- 5.00
20148.30 7.88 8.55 -- 5.47 6.85 7.39 7.35 -- 4.90
20158.05 7.76 8.83 7.41 6.33 6.70 8.00 6.63 -- 4.83
20167.86 8.34 8.63 7.61 -- 6.87 7.41 6.73 -- 5.42
20178.26 8.05 8.63 7.18 -- 6.86 7.00 6.92 -- 5.53
20187.81 8.18 8.63 7.67 -- 6.38 7.38 6.78 -- 5.55
20198.53 8.37 8.63 -- -- 7.12 7.13 7.21 -- 5.64
20208.16 8.28 8.55 7.33 -- 7.32 7.67 6.72 -- 6.32
20218.23 8.22 8.15 7.90 -- 7.39 7.33 7.15 6.81 6.47

Threshold: 12. Number of required responses for product to be included in the analysis.

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